Sheraton Hotel Metairie New Orleans Guest Reviews
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Cynthi, Hattiesburg , visiting Southport Hall
The staff was very attentive and professional. Our room was on the Club Level which included complimentary cocktail hour and breakfast. The room was much larger than expected with a sitting area and huge bathroom. We were very pleased with our stay.
Liked: Very large room.
Disliked: None.
Ariana Sun, 8 June 2025
Exceptional
Lisa Wed, 28 May 2025
Clean, Beds Comfortable. Easy drive...
Liked: Nice clean modern room, comfortable beds. Short drive to downtown New Orleans French Quarter
Farrah Mon, 21 April 2025
Passable
Liked: Location
Disliked: No refrigerators or microwaves in the rooms
Shaunte Wed, 2 April 2025
Exceptional
Zelissa Mon, 31 March 2025
Front desk issues
Liked: Over charged. Paid full price prior to arrival. Then charged twice by the hotel now $800 is being withheld
Tammy Sun, 30 March 2025
Very good
Adlof Mon, 10 March 2025
Good
Ramirez Fri, 7 February 2025
Besides the temperature differential, it...
Liked: Everything was super clean and put together.
Disliked: The thermostat in my room did not work, I was freezing until I cut it off completely and that's when the room started warming up. It didn't matter how many times we cut it off and turned on and tried to put the heat on, the heat would still decrease the heat in the room by just blowing out cold air. So we cut it off entirely to be comfortable for the rest of the night
Shanicka Thu, 30 January 2025
Very good
Timesha Mon, 16 December 2024
Exceptional