Exceptional

Very good

Superb

Bad

Nightmare. Will never ever stay...

Liked: Nothing
Disliked: Manager n staff was rude n not helpful

Very good

Liked: Liked the location & area restaurants. Tavern had limited menu options. Comfortable but small bathroom.
Disliked: More towels for family of four.Also I had to dispute a charge on my card that hotel couldn’t explain. I had to call my bank to get charge released by hotel. This was 4 days after stay. Very annoying!

Very disappointed! Extremely noisy! Worst...

Liked: Had a pool, but we were unable to use it because there were so many children running around crazy.
Disliked: Guests were slamming doors and yelling in the hallways until 3 AM. I let the staff know and they did nothing about it.  we were unable to use the pool because of uncontrolled children running yelling, jumping into the pool.  we had dinner in the restaurant and the server and the food were unacceptable.  Our toilet was so loud. We did not want to flush it during the night.  When I spoke to the front desk person when checking out, I expressed my concerns politely, and all she told me was she wish she could have done something. I felt they could have given as a discount or a full refund. I’ve never stayed in a hotel that was so loud and that the staff had no control over their guests

Wouldn’t ever stay here again.

Liked: Nothing!!! The staff were very unwelcoming and didn’t do anything to accommodate me after telling them I was in the area for basketball tournaments with a very short stay just needed somewhere to lay my head for the night. Myself and my family besides the he security guard who spoke for the cashier/ hostess were the only African Americans in the entire building. He made me feel as if the staff were unable or afraid to speak to me. I asked for blankets and a roll out bed and was told because of the particular room I was assigned( wayyyyyy in the back of the hotel on the first floor near the stairwell which was by the back entrance of the hotel. Didn’t like that!! I asked if they had anything upstairs and was told nothing else was available, that wasn’t the truth. I wouldn’t people of color to stay here the vibe was off and everbody seemed spooked.
Disliked: The staff!!!! The Security guard being the voice for the hostess and just standing at the front like there was a threat or danger in the building. Also the incidental fee which I’ve never paid after booking everything is usually included

Bad

Liked: My wife and I got covid right before we were going to stay there. Contacted them as soon as we found out. Never heard back about a refund or any reply at all.