Sheraton Grand Seattle Guest Reviews
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Write a review
Conrad, Sammamish Thu, 24 February 2022
Check in was great; the staff was excellent. Spacious and Covid safe lobby - everyone was wearing a mask. Starbucks in the hotel made coffee and snacks easy.
Disliked: None.
Steven, Seattle, visiting WaMu Theater
Liked: Staff was friendly for how bad of a guest my group was.
Disliked: Parking $50/day; wifi is $10 for 24 hours; no breakfast; no hot tub; shower didn't work.
Bob B, Bend Oregon, visiting Jazz Alley
The pool on the top floor was a lot of fun with the view of the city all around you.
Liked: Nice quiet rooms with a great view of the city!
Melissa, Issaquah, visiting Showbox SoDo
Liked: Everything else.
Disliked: Broken shower faucet!
Jihyun Mon, 11 August 2025
Very good
Steve Sun, 10 August 2025
Exceptional
Becky Sat, 9 August 2025
Would not stay again
Disliked: No hot water. Food was very small portions
Andreas Sat, 9 August 2025
will not return
Liked: Location ...and check out very good (20$ see below, have been credited) ...
Disliked: Check-in: so-so, Lounge: evening not good (food out of stock, chaos, charge for alkoholic drinks, 20$ extra charge does not apply in Lounge, lack of staff in lounge, food poor compared to Hyatt lounges, morning overcroweded and understaffed, etc....
Tracy Sat, 9 August 2025
A good place to stay...
Liked: Good location. Early check in. Staff helpful.
Rita Fri, 8 August 2025
Exceptional
Liked: Clean Good location Quick check in
Disliked: Parking across the street was a lot cheaper!
Mark Thu, 7 August 2025
A good choice for a...
Liked: In the heart of downtown and easily walkable to all the sights.
Disliked: Too many Morgan Wallen fans. Almost didn’t know I was in Seattle. So many boots and cowboy hats.
Dan Thu, 7 August 2025
Very disappointed. Overvalued
Liked: Location
Disliked: Bathtub is dirty. Room cleaning service is bad. My room doesn’t refill the daily supplies like coffee, coffee cups and the garbage cans were not empty. Mandatory daily $20 credit, make customers all lined up in Starbucks for almost one hour.
Carol Thu, 7 August 2025
Exceptional
Shawn Wed, 6 August 2025
Very good