Sheraton Grand Salzburg

Exceptional

Exceptional

This is a great hotel...

Liked: It is a perfect location because it is right next to the Mirabelle Gardens and just a short walk from the historic Old Town. The room was very spacious and impeccably clean. This is a great hotel with spacious rooms and a prime location. If you're planning a stay soon, I recommend calling ahead to check on the construction status or requesting a room away from the construction area.
Disliked: Construction is going on right now, and the hotel gym and spa are currently unavailable. As an alternative, there's a nearby fitness facility (FitINN) that offers day passes for €20. It would be nice if they could give guests some kind of voucher to a nearby fitness facility. We paid €40 additional just to work out somewhere else.Or at least waive the parking fee of €30 for the inconvenience.

Very good

Very good

Exceptional

The perfect location and best...

Liked: I liked the fact that the hotel was located not far from the old town and its magnificent sites. The room suited me perfectly. The bathroom was functional and comfortable. The bar is nice, as is the Mirabelle restaurant, which offers quality local cuisine. The parking lot is easily accessible from the rooms via the elevator. Many thanks to the housekeeping team for their responsiveness to my requests.
Disliked: Access to internet was quite tricky.

Exceptional

Liked: My experience at Sheraton Grand Salzburg was nothing short of perfect. From the warm hospitality to the outstanding service, everything was top-notch. Lal at the reception was incredibly professional and welcoming, making my stay even more enjoyable. It's evident that the manager is doing an excellent job, as the entire team delivers seamless service.The food was exquisite, with a great selection of local and international dishes. The rooms were spacious, well-maintained, and offered stunning views.A truly fantastic hotel—I highly recommend it and can't wait to return!
Disliked: My experience at Sheraton Grand Salzburg was nothing short of perfect. From the warm hospitality to the outstanding service, everything was top-notch. Lal at the reception was incredibly professional and welcoming, making my stay even more enjoyable. It's evident that the manager is doing an excellent job, as the entire team delivers seamless service.The food was exquisite, with a great selection of local and international dishes. The rooms were spacious, well-maintained, and offered stunning views.A truly fantastic hotel—I highly recommend it and can't wait to return!

Poor

Liked: Bed was very comfortable and sheets were gorgeous. Staff on the whole were pleasant and courteous.
Disliked: Major renovations were being done at the time of our stay which we were not informed about. Because I was on a medical trip to receive treatment for my dystonia , I would not have chosen to stay in a hotel that exacerbated my symptoms. The noise of the jackhammers was incredibly loud. When we asked if there was a quieter room further away from the construction, we were told that nothing could be done. To pay full price for a room that could not be used during the day to rest and made my symptoms worse was unfair.