Rooms should be checked completely by staff or supervisors to ensure adequate supplies are in order and equipment is operational.

Liked: Comfortable beds; clean rooms.
Disliked: Telephone in room wasn't working. No soap or body wash in the room. Took over 2 hours to get an extra towel, this included 2 trips to the Front Desk, 23 floors down.

We only spent the night but it was very expensive and no amenities because we did not reserve directly through them. Quite a punishment.

Liked: Clean sheets.
Disliked: Hotel nickled and pennied us. No access to WiFi because we did not reserve directly so we had to pay $15.00 for the access of one night. They also charged for parking which was not on the premises but around the corner.

Super clean hotel and beautiful. The employees were all so very polite and helpful!

Liked: Very very hospitable employees!

Beautiful room; nice view; very pleased.

Liked: Great value.
Disliked: No smoking rooms.

Beautiful

Liked: Lovely, beautiful
Disliked: The event party, not enough dining room staff

Exceptional

Liked: Close your convention center
Disliked: None

Superb

Exceptional

Superb

Liked: Good breakfast
Disliked: Room and bed size

Very good

Liked: Great location for attending concerts at Thunder Valley. Staff was very nice and accomodating. Unfortunately the gym was closed & being repaired.

Exceptional

Pleasant

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