Sheraton Grand Sacramento Guest Reviews
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|0.4 miles from Sacramento centre|
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Lori B, Merced, visiting Punch Line Sacramento Mon, 25 August 2014
Super clean hotel and beautiful. The employees were all so very polite and helpful!
Liked: Very very hospitable employees!
Danielle, Eureka, visiting Ace of Spades Sacramento Mon, 13 May 2013
Beautiful room; nice view; very pleased.
Liked: Great value.
Disliked: No smoking rooms.
Connie Fri, 19 June 2020
Dimitri Thu, 18 June 2020
Its like going to a...
Liked: It was a nice room the people that were working are very nice.
Disliked: The Restaurant, Gym, Pool were closed, no continental breakfast was provided. The staff was really nice but I wish some would have told me ahead of time. The ice machines were down and I was on floor 24 so I had to either go down to the lobby myself but they were kind enough to bring ice but I had to store it in my room which melted and caused a mess. They also almost brought my girlfriend a beer with alcohol when we asked for a non alcoholic drink that almost became a big issue but we resolved it. I definitely don't think guest should be charged for a full nights stay if they accommodations aren't in place.
Nicholas Tue, 3 March 2020
Keith Thu, 27 February 2020
No up to par.
Disliked: No one to take car on arrival, front desk did not provide information in internet use, needed to repeat information (sense front desk staff not focused), the key to the door did not work, low floor assigned though that was less significant.
Darla Fri, 21 February 2020
Liked: Location was great. Clean, and I liked the giant area with chairs for hanging out.
Disliked: The bed was very hard, not comfortable.
Antonio Thu, 6 February 2020
Anonymous Tue, 28 January 2020
Do your homework before you...
Liked: The bed was nice
Disliked: The scenery wasn?t great, one of our lamps weren?t working and that was the lamp my wife needed the most at the time to put on her makeup which had the mirror. The restroom was too cold and didn?t have climate control. The most worst experience was at dinner downstairs when we had reservations. We were the first ones there and ordered and we were the 4th couple to have our meals come out while the others ate. We had to complain a few times to check where our meal was. It took almost two hours to get our food. We were just comp our first drinks. After seeing the fireworks, we got back to order room service and that took 40 minutes just for a small pizza and a slice of cake! Not very satisfied with this experience at all
Aaron Mon, 20 January 2020
Anonymous Sun, 5 January 2020
Cynthia Sun, 5 January 2020