Super clean hotel and beautiful. The employees were all so very polite and helpful!

Liked: Very very hospitable employees!

Beautiful room; nice view; very pleased.

Liked: Great value.
Disliked: No smoking rooms.

Bad cell phone reception on top floors, missed important conference call

Liked: Great customer service
Disliked: The small pool

Worth every star.

Liked: All of the staff was extremely helpful from the time we arrived, and actively worked to anticipate our needs. It was extremely top notch service. Thank you to all, for trying to make our experience the best. It showed in a million different little ways.
Disliked: The door to the bathroom would not remain open. Irritating, but not a large problem. No fridge in room, but they did try to find one to accommodate us.

Liked: Nice location and nice hotel.

Liked: comfort of the bed. size of room
Disliked: walked around a bit, saw a bunch of black homeless people smoking weed, pandhandling,the city should really get ahold of the BUM situation. Tourists don't want to see that..I know that's not the Hotels fault tho.

Liked: Staff friendly
Disliked: Minimum amenities. Don't even have basic,i.e. Shower caps. The staff was so sweet running around trying to get me one.

Overall, The staff was very friendly. Room was clean. The location was great!!

Liked: Location
Disliked: Make sure you show your receipt even though they assure you that it is not necessary and that everything is all set due that You paid for your stay in advanced, it will save you having to call them and ask for the refund of an unnecessary charge.

Liked: The location was excellent for walking to get to dining and drinking and parks. They treated me like I was the most important guess there.
Disliked: Wife I should've been free and 30 bucks a day for valet parking seemed a little steep for Sacramento.

Liked: The location is good
Disliked: Our pillowcases had stains on them, we had to ask 3 times for a crib before it finally came. Then, they showed up again at 7:15am, the next day, with another crib. Also, no free wifi?!? That's ridiculous.

Liked: The bed was very comfortable. I also appreciated that even though the fitness center did not appear to be used by many people, it appeared to be well-maintained.
Disliked: I was unable to print from the business center, even after calling the "helpline" number that was posted. The only advice I was given was to try another terminal, which also didn't print. A person at the front desk saved the day and printed my document.