Sheraton Grand Sacramento Hotel

Rooms should be checked completely by staff or supervisors to ensure adequate supplies are in order and equipment is operational.

Liked: Comfortable beds; clean rooms.
Disliked: Telephone in room wasn't working. No soap or body wash in the room. Took over 2 hours to get an extra towel, this included 2 trips to the Front Desk, 23 floors down.

We only spent the night but it was very expensive and no amenities because we did not reserve directly through them. Quite a punishment.

Liked: Clean sheets.
Disliked: Hotel nickled and pennied us. No access to WiFi because we did not reserve directly so we had to pay $15.00 for the access of one night. They also charged for parking which was not on the premises but around the corner.

Super clean hotel and beautiful. The employees were all so very polite and helpful!

Liked: Very very hospitable employees!

Beautiful room; nice view; very pleased.

Liked: Great value.
Disliked: No smoking rooms.

Clean, Convenient, friendly

Liked: The food was good and the service was excellent.
Disliked: This area has become somewhat dicey. I stayed at the Sheraton in 2001 when I took the bar exam in the complex just north on the hotel. At that time, the area was clean and there was no uneasiness. It is much different today.

Exceptional

Very good

Liked: Food staff excellent

Good

Superb

Excellent stay and the front...

Liked: Great location and rooms are nice and clean
Disliked: Nothing

Very good

Overall great experience: professional and...

Liked: Clean, updated, great staff, centrally located
Disliked: Elevators were insufficient for the number of people and were down on/off during my stay

comfortable, clean and as close...

Liked: Everything was great.
Disliked: Wish I had used valet as across the street parking for 2 days cost me $48.00. If the lot across the street is advertised as parking, the hotel should validate for guests.