Sheraton Grand Nashville Downtown

Liked: Location.
Disliked: Yes the room smelled. My husband thought it might have been mold from the bathroom. We noticed it didn't have a fan in bathroom. Also noticed that there was mold in the shower grout. I actually thought the smell was the left over smell from diapers. The bed was awesome.

Liked: Quiet; clean; friendly staff; Starbucks Coffee in room.

Liked: Clean; front desk very personable upon arrival; nice being close to downtown.
Disliked: Parking on late check in.

Ridiculous amount of hidden charges. Called the front desk for over an hour and no one would ever answer. The room itself was what I would expect to pay about a quarter of the actual cost for. Fairly clean but way outdated cosmetic features. I will never stay here again. First hotel I have ever stayed in where there was not any kind of free breakfast offered. The only positive thing about this place is the convenient location to downtown.

Liked: Location is the only positive thing I have to say about this hotel.
Disliked: Tons of hidden charges. Called the front desk for over an hour with no answer.

Exceptional

Liked: We booked online and when we got to the hotel we asked for the highest room possible with the best view. It was the 4th of july so our expectations were low. Yet, they made it happen and put us on the 21st floor with a beautiful view. The staff was so friendly, the room was clean. The shower was clean and the room smelled so good! The option for body wash and shampoo and conditioner smelled so good and felt like it was high quality. They gave us a credit to the restaurant for that night. Even though we didnt use it the menue options were so good! Check out was so easy and quick.
Disliked: We still spent $60 to park in the garage that was at our hotel. Would have been cool if that was included in our stay price but all in all it was fine. Maybe a discount would have been cool too since we did stay. Over all it was fine knowing our vehicle was safe and not an issue we had to worry about.

Exceptional

Ok but not the best

Liked: Breakfast was amazing- make sure you get a meal plan when booking.
Disliked: Parking is not great. If your vehicle is low to ground you won’t make it into the park garage. The ramps are very steep and the corners are tight! Beds were awful

Exceptional

Exceptional

Liked: Convince to downtown
Disliked: Fridge in room was not turned on and was hot

An insane time!

Liked: Everything!
Disliked: Nothing it was sooo much fun! Can not recommend enough!

Good

Liked: The elevators were pretty amazing, the guys outside directing traffic were spot on and very helpful.
Disliked: The dining options weren't the best. They had a private event, one of the nights.And we had no options for dinner or bar figure.They might have been able to tell us about that but there was no communication.

It was just ok. Won’t...

Liked: Location & restaurant
Disliked: Loud. And not just because of the location.. the EVS closet was right beside our room and the door SLAMS shut. Our room had no windows, barely enough towels, and it’s the most expensive hotel I have stayed at in Nashville. Not worth it. Won’t be back

Exceptional