Sheraton Grand Nashville Downtown Guest Reviews
Write a review
Write a review
Cate B, Chicago
Liked: Location.
Disliked: Yes the room smelled. My husband thought it might have been mold from the bathroom. We noticed it didn't have a fan in bathroom. Also noticed that there was mold in the shower grout. I actually thought the smell was the left over smell from diapers. The bed was awesome.
Gary, Madison, visiting James K Polk Theater
Liked: Quiet; clean; friendly staff; Starbucks Coffee in room.
David H, Bowling Green KY
Liked: Clean; front desk very personable upon arrival; nice being close to downtown.
Disliked: Parking on late check in.
Dennis O, Hixson
Ridiculous amount of hidden charges. Called the front desk for over an hour and no one would ever answer. The room itself was what I would expect to pay about a quarter of the actual cost for. Fairly clean but way outdated cosmetic features. I will never stay here again. First hotel I have ever stayed in where there was not any kind of free breakfast offered. The only positive thing about this place is the convenient location to downtown.
Liked: Location is the only positive thing I have to say about this hotel.
Disliked: Tons of hidden charges. Called the front desk for over an hour with no answer.
Ana Mon, 18 August 2025
Exceptional
Martinez Thu, 14 August 2025
Pleasant
Liked: Location and clean
Disliked: One of the front desk ladies has a nasty attitude and is very rude.
Morgan Mon, 11 August 2025
Easy and simple
Liked: Pretty and clean
Disliked: N/a
Mark Sun, 3 August 2025
Exceptional
Nicklas Sat, 2 August 2025
Impeccable clean and nice hotelm
Liked: Amazing hotel with unbelievable cleanliness, staff and location. In our 14 day road trip through America, this was our best hotel by far. Amazing bar as well.
Disliked: Nothing.
Jazzmine Thu, 31 July 2025
Exceptional
Anonymous Mon, 28 July 2025
Exceptional
Liked: Good hotel clean
Disliked: Not applicable
Cynthia Mon, 21 July 2025
Passable
Disliked: It took 2 hrs after the check in time before we were able to get to our room.
Debbie Sun, 20 July 2025
Wouldn’t stay there again for...
Liked: Location to downtown
Disliked: It was a little run down for the cost!
Anonymous Fri, 18 July 2025
Poor