Sheraton Grand Nashville Downtown Guest Reviews
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|0.7 miles from Nashville centre|
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Cate B, Chicago Sun, 1 April 2018
Disliked: Yes the room smelled. My husband thought it might have been mold from the bathroom. We noticed it didn't have a fan in bathroom. Also noticed that there was mold in the shower grout. I actually thought the smell was the left over smell from diapers. The bed was awesome.
Gary, Madison, visiting James K Polk Theater Thu, 20 June 2013
Liked: Quiet; clean; friendly staff; Starbucks Coffee in room.
David H, Bowling Green KY Tue, 12 February 2013
Liked: Clean; front desk very personable upon arrival; nice being close to downtown.
Disliked: Parking on late check in.
Dennis O, Hixson Mon, 21 May 2012
Ridiculous amount of hidden charges. Called the front desk for over an hour and no one would ever answer. The room itself was what I would expect to pay about a quarter of the actual cost for. Fairly clean but way outdated cosmetic features. I will never stay here again. First hotel I have ever stayed in where there was not any kind of free breakfast offered. The only positive thing about this place is the convenient location to downtown.
Liked: Location is the only positive thing I have to say about this hotel.
Disliked: Tons of hidden charges. Called the front desk for over an hour with no answer.
Debbie Mon, 2 December 2019
Liked: We traveled as a group of 10 for a thanksgiving family trip. Everything was perfect, spoke to Harrison and asked for early check-in as well as our rooms together. Worked out perfectly!
Disliked: We Loved having breakfast in the hotel but they need to work on the scrambled eggs. Everything else was good!
Lauri Sat, 30 November 2019
Liked: Great property would definitely stay there again
Disliked: The cost to park
Anonymous Fri, 29 November 2019
The nicest staff ever!!!
Liked: So close to Broadway
Walter Wed, 27 November 2019
Rose Tue, 26 November 2019
Julie Mon, 25 November 2019
Nice contemporary property with lovely...
Liked: The staff was very friendly. Very convenient with Starbucks in the lobby and food in the bar-nice seating options. We had very good food in the bar for dinner + service. Breakfast was below par. We loved the friendly and prompt/free shuttle service all over town. Terrific! The rooms were pretty pricey for supply & demand bookings, particularly for a mid week stay. So be ware of the package pricing. But very convenient, nice property.
Disliked: No frig in the room-inconvenient. Prefer stall shower to shower in the tub. Small baths and no dresser for clothing. Otherwise, ugly view from the room and not the most comfortable linens. Plastic lined blankets are gross!
Jp Mon, 25 November 2019
Rachelle Thu, 21 November 2019
Ordered morning coffee never got...
Liked: The shuttle said it was coming. Called and confirmed after several minutes and then never came.
Disliked: See above...
Shannon Tue, 19 November 2019
Enjoyable stay at the Sheraton.
Liked: The service was amazing and the shuttle was very useful. We had a spectacular view from our room, and the rooms were nice.
Disliked: We would have liked a nice restaurant right in the hotel. The bar was ok but a bit dated.
Michelle Tue, 19 November 2019
Liked: The staff was top notch! Will definitely stay here again, when in Nashville!