Sheraton Grand Nashville Downtown eeee
Sheraton Grand Nashville Downtown, 623 Union Street, Nashville, TN | Area: Downtown Nashville - Metrocenter Area
4.19 out of 5 (390 Ratings)
0.7 miles from Nashville centre
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Hotel Description
A central location on-site restaurant and 24-hour fitness center make for a pleasant stay at the Sheraton Grand Nashville Downtown. All 482 non-smoking rooms on 28 floors offer city views as well as flat-panel TVs. In-room Wi-Fi is available for a daily fee. Nosh at the on-site restaurant and lounge work out in the 24-hour fitness room and unwind in the indoor heated pool. Parking is available and pets are welcome both for an extra fee. The hotel also charges a daily destination fee. The Sheraton Grand is in the heart of the city. Walk just one block to the Tennessee State Museum or State Capitol two blocks to the Music City Center and Tennessee Performing Arts Center or three blocks to Bridgestone Arena. Walk 15 minutes to the Country Music Hall of Fame B.B. King's Blues Club or to restaurants and music venues on Broadway. Nashville International Airport is nine miles east.

Check-in time: 15:00   Check-out time: 12:00
Enter Your Dates
1 room
2 guests
Amenities View More
Swimming Pool
Fitness Center
Non Smoking
Pets Allowed
Free Internet
Free Breakfast
Free Parking
Business Center
Airport Shuttle
Other Amenities
` Pets Allowed
` Restaurant
` Swimming Pool
` Laundry
` Valet Parking
` Room Service
` Bar
` Concierge Service
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Coffee shop
` Smoking area
` Dry cleaning
` ATM/cash machine on site
` Hot tub
` Wheelchair accessible
` fitness center
` shuttle service
` All Spaces Non-Smoking (Public and Private)
` Baggage Storage
` Car Rental
` Facilities for Disabled Guests
` Indoor pool
` Outdoor pool
` Poolside snack bar
` Safe
` Vending Machine (Drinks)
` WiFi in Public Areas

Sheraton Grand Nashville Downtown Guest Reviews

VERY GOOD (4.19 out of 5)

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Pleasant - 3 out of 5

Cate B, Chicago Sun, 1 April 2018

Liked: Location.
Disliked: Yes the room smelled. My husband thought it might have been mold from the bathroom. We noticed it didn't have a fan in bathroom. Also noticed that there was mold in the shower grout. I actually thought the smell was the left over smell from diapers. The bed was awesome.


Very Good - 4 out of 5

Gary, Madison, visiting James K Polk Theater Thu, 20 June 2013

Liked: Quiet; clean; friendly staff; Starbucks Coffee in room.


Very Good - 4 out of 5

David H, Bowling Green KY Tue, 12 February 2013

Liked: Clean; front desk very personable upon arrival; nice being close to downtown.
Disliked: Parking on late check in.


Poor - 1 out of 5

Dennis O, Hixson Mon, 21 May 2012

Ridiculous amount of hidden charges. Called the front desk for over an hour and no one would ever answer. The room itself was what I would expect to pay about a quarter of the actual cost for. Fairly clean but way outdated cosmetic features. I will never stay here again. First hotel I have ever stayed in where there was not any kind of free breakfast offered. The only positive thing about this place is the convenient location to downtown.

Liked: Location is the only positive thing I have to say about this hotel.
Disliked: Tons of hidden charges. Called the front desk for over an hour with no answer.


Very Good - 4 out of 5

Vincent Mon, 6 July 2020

Great property and staff. Air...

Liked: Everything was satisfactory or better. We had a bad air conditioner. We didn?t call the desk and complain, and that was on us. Room 1214 was our room.
Disliked: Air conditioner. See previous remarks.


Very Good - 4 out of 5

Adrienne Mon, 6 July 2020

Very good

Liked: The view is amazing!
Disliked: During the COVID and protests /activists stuff in June , the property garage was $40 ! Considering the safety of your guests and the city being half shut down.. you could lower the price for Travellers (not on business) passing through especially since incomes have been affected for some.


Exceptional - 5 out of 5

Heather Sat, 4 July 2020


Liked: The room was beautiful and clean. The staff was friendly and helpful. The pool was clean and warm. The bar staff was very nice and the food was delicious.
Disliked: n/a


Good - 3.5 out of 5

Andrea Wed, 1 July 2020

Sheraton name didn't carry its...

Liked: Staff honored keeping everyone together we had a corner for our party. Hotel was clean & they followed CDC guidelines for COVID 19. Library Bar burgers were fantastic, The Library Bar waiter was extremely helpful & friendly, Clean hotel, Comfortable beds plenty of towels. Great city view!!!
Disliked: I was expecting more from the Sheraton Hotel. I wanted to stay elsewhere but the people I traveled with assured me that the "Sheraton" was a great place to stay. Upon booking the rooms they stated $149/night ended up paying $206 per night (extra fees). There was no air in common areas such as hallways & lobby. We had to pay an extra $45 for parking per vehicle. The Library Bar was extremely expensive and did not have many options to choose from we settled on burgers & wings but took nearly an hr to cook. We ordered 4 burgers & fries & 20 wings for $107. The tub had a slow drain. We were on the 20th floor were the ice maker was not properly working so we had to go down a floor. The pillows were too flimsy so several in out party had stiff necks the next day.There was not a refrigerator nor microwave in room. We were within a few blocks from from Broadway Street but could've been closer.


Wonderful - 4.5 out of 5

Brittany Fri, 13 March 2020


Disliked: That Valet parking was extra! I?ve stayed in a couple hotels in Nashville that offer free valet. The cost was $47 a day!


Excellent - 4.4 out of 5

Anthony Mon, 9 March 2020



Wonderful - 4.5 out of 5

Kristy Sun, 8 March 2020



Very Good - 4 out of 5

Thomas Sat, 7 March 2020

Very good

Liked: Location, very nice hotel
Disliked: No refrigerator in room, no vending or shop available later at night


Fair - 2.5 out of 5

Scott Tue, 3 March 2020

Liked: Location
Disliked: What I felt were hidden fees and nickel dime charging like parking and charging to use the pool. The add said free parking and nothing about facility fee.


Very Good - 4 out of 5

Julie Sun, 1 March 2020

Very good

Disliked: Our thermostat was totally messed up. Saturday, the thermostat was set in 68 degrees and it was 78 degrees in our room. Maintenance came and got it cooling. When we woke up Sunday morning, our thermostat had been seton 70 degrees and it was 61 degrees in our room!!!! Ridiculous! And very uncomfortable. Tub also drained very slow.

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Sheraton Grand Nashville Downtown 623 Union Street, Nashville, TN