Sheraton Grand Nashville Downtown, Nashville

Liked: Location.
Disliked: Yes the room smelled. My husband thought it might have been mold from the bathroom. We noticed it didn't have a fan in bathroom. Also noticed that there was mold in the shower grout. I actually thought the smell was the left over smell from diapers. The bed was awesome.

Liked: Quiet; clean; friendly staff; Starbucks Coffee in room.

Liked: Clean; front desk very personable upon arrival; nice being close to downtown.
Disliked: Parking on late check in.

Ridiculous amount of hidden charges. Called the front desk for over an hour and no one would ever answer. The room itself was what I would expect to pay about a quarter of the actual cost for. Fairly clean but way outdated cosmetic features. I will never stay here again. First hotel I have ever stayed in where there was not any kind of free breakfast offered. The only positive thing about this place is the convenient location to downtown.

Liked: Location is the only positive thing I have to say about this hotel.
Disliked: Tons of hidden charges. Called the front desk for over an hour with no answer.

It was the worst hotel...

Liked: There was a plumbing problem in my room which I reported at 8:30 amand then left to attend an all day event followed by dinner outwith friends. When I returned to my room, the bathroom was completely torn up & the toilet was in the bathtub. They hastily moved all my makeup, toothbrushes, etc. i was given another room but am mortified about the treatment of my personal objects. They could have just relocated me and THEN torn up the bathroom.

Fabulous

Liked: RoomStaffIndoor swimming pool (small but when the weather is hot, that is very cool)

Much less than expected

Liked: The lobby was nice.
Disliked: The room is outdated. Expensive for what you are getting. Bathroom is as small as a 2 star hotel. It was loud in room 419. My husband had to call downstairs at 2 a.m. because it was so loud. This was 7-13-19 1-2 am. And it is ridiculous that you all don't include parking with that price. We won't be back to your hotel because of all of these things.

Very good

Good

Liked: Sizable room. Parking garage. Bar onsite with a huge selection of bourbon and whiskeys, and wine.
Disliked: Bathroom is tiny and leaves a bit to be desired. Super slow elevators. The Skye thing is really just a banquet venue that?s not open to hotel guests. Bummer as it would make a kickass bar with the views the hotel could offer. Parking is awfully expensive at $35+ a day.

Good

Liked: The hotel is clean, in a good location and the staff is friendly
Disliked: The pool was pretty dark, but the gym is really good. Unfortunately it was really crowded that day, but the staff stayed friendly and organized everything quickly.