Sheraton Grand Nashville Downtown Guest Reviews
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Write a review
Cate B, Chicago Sun, 1 April 2018
Liked: Location.
Disliked: Yes the room smelled. My husband thought it might have been mold from the bathroom. We noticed it didn't have a fan in bathroom. Also noticed that there was mold in the shower grout. I actually thought the smell was the left over smell from diapers. The bed was awesome.
Gary, Madison, visiting James K Polk Theater Thu, 20 June 2013
Liked: Quiet; clean; friendly staff; Starbucks Coffee in room.
David H, Bowling Green KY Tue, 12 February 2013
Liked: Clean; front desk very personable upon arrival; nice being close to downtown.
Disliked: Parking on late check in.
Dennis O, Hixson Mon, 21 May 2012
Ridiculous amount of hidden charges. Called the front desk for over an hour and no one would ever answer. The room itself was what I would expect to pay about a quarter of the actual cost for. Fairly clean but way outdated cosmetic features. I will never stay here again. First hotel I have ever stayed in where there was not any kind of free breakfast offered. The only positive thing about this place is the convenient location to downtown.
Liked: Location is the only positive thing I have to say about this hotel.
Disliked: Tons of hidden charges. Called the front desk for over an hour with no answer.
Christian Wed, 23 April 2025
Front desk staff was amazing!...
Liked: Great location! Shower and phone both broke but fixed quickly!
Disliked: No 24 hr food was a bummer.
Hamdi Mon, 21 April 2025
Awesome
Liked: N/A
Disliked: N/A
Michelle Mon, 21 April 2025
Passable
Liked: Great location! You are in walking distance of everything. The staff at the front desk and the valet are great!! They understand customer service.
Disliked: I don't like that there is no mini fridge or microwave in the room. I got some water and had to put ice in a bag to keep it cold. Those are the basic things that you expect. Also, the cost of parking at the hotel was just ignorant. If I'm already paying to stay there why are you gouging me with parking? The cost was $78 + tax, per day. Next time I will get an Airbnb.
Taisa Sun, 20 April 2025
Superb
Peter Tue, 8 April 2025
They are crap don’t stay...
Liked: The hotel is old anyway. But the power went out & with it the plumbing system and lights. Nuts… why no back up generator. Management were next to useless and they still charged me full price for an unusable room with no toilet or shower or breakfast. They are a joke.
Mikey Mon, 31 March 2025
Exceptional
Harris Mon, 24 March 2025
Exceptional
Liked: How everything i wanted too do was on Broadway and I could walk too places
Disliked: Everything I did was good
Shantora Fri, 21 March 2025
I enjoyed myself
Liked: I love the view and the restaurant.
Disliked: Absolutely nothing
Green Thu, 20 March 2025
Really nice.
Liked: Location.
Disliked: Parking
Justin Fri, 14 March 2025
Not worth the money for...
Liked: Nothing
Disliked: Nothing