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Sheraton Grand Hotel & Spa eeeee - 0808 164 1025
Sheraton Grand Hotel & Spa, 1 Festival Square, Edinburgh -0808 164 1025
Area: Edinburgh West End
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BOOK ONLINE OR CALL - 0808 164 1025
4.25
HOTEL RATING: 
EXCELLENT
4.25 out of 5 (2000 Ratings)
0.6 miles from Edinburgh centre
BOOK ONLINE OR CALL - 0808 164 1025
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Hotel Description
Overlooking Edinburgh Castle the Sheraton Grand Hotel & Spa is located in the financial district next to the West End business and entertainment area and a five-minute walk from Princes Street 1640 feet from Edinburgh Castle. The luxurious elegant rooms provide free wireless Internet access 24-hour room service interactive satellite flat-screen TV small sitting areas and bathrooms with a separate bath and walk-in shower. The large air-conditioned rooms have beautiful furnishings and mood lighting. At One Spa guests can enjoy complimentary use of the 19-yard swimming pool gym and fitness studios and can include in a variety of beauty and spa treatments during their stay (must be booked prior to arrival). The unique and recently renovated Thermal Suite and rooftop Hydropool experiences known as Escape at One can be enjoyed at a preferential rate. These should be booked in advance prior arrival at the hotel together with the Thermal Suite and Rooftop Hydro Pool which are charged separately. A modern Scottish menu and unique Gin Tasting experience is available in the vibrant One Square Bar Brasserie.

Check-in time: 15:00   Check-out time: 12:00
Enter Your Dates
4
4
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
E
Fitness Center
q
Accessible
x
Free Breakfast
j
Free Parking
u
Swimming Pool
A
Business Center
B
Airport Shuttle
w
Non Smoking
r
Pets Allowed
Other Amenities
` Restaurant
` Golf Course
` Valet Parking
` Room Service
` Safety Deposit Box
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Coffee shop
` Hair dryer
` Coffee/tea maker
` BBQ facilities
` bathrobes
` Wheelchair accessible
` On-site parking
` mini bar
` indoor pool
` kids club
` outdoor pool
` Poolside bar
` 24-hour security
` Accessible parking
` Concierge services
` Doorman
` Fireplace
` Free Wi-Fi
` Hair/Beauty Salon
` Kitchen
` Massage services
` Off-Site parking
` Closet
` Daily Housekeeping
` English
` Dutch
` French
` German
` Italian
` Polish
` Spanish
` Slippers
` Parking Available
` gift/souvenir shop
` Shops on site
` Electric vehicle charging station
` Yoga classes
` smoking allowed
` Staff follow all safety protocols as directed by local authorities
` First aid kit available
` Hand sanitizer in guest accommodation and key areas
` Hygiene certification
` Staff trained in safety protocol
` Temperature check for guests and staff
` Free face masks
` Food delivery
` Electronic room key
` Room windows that open
` Main entrance
` Audible alarm
` Accessibility meeting spaces available
` Accessible rooms through interior corridor available
` Accessible rooms with 32-inch wide door opening available
` Accessible route to business center
` Accessible route to guest rooms
` Accessible route to spa
` Accessible route to the registration desk available
` Accessible vanities available
` Adjustable height hand-held shower wand available
` ATM or cash withdraw on site
` Bathtub seats available
` Bathtub with grab bar available
` Body thermometer available
` Car rental available
` Closed-caption TV
` Currency exchange service
` Daily disinfection
` Deadbolt on doors available
` Facilities for disabled guests available
` Fitness center
` Hearing accessible room and/or kit available
` Hot tub/Whirlpool
` Internet access in public areas
` Laundry services
` Lever handles on door available
` Lowered deadbolt on doors available
` Lowered night guard on doors available
` Lowered view port in doors available
` Luggage storage & lockers
` Mobility accessibility available
` Non-slip grab bar available
` Non-smoking property
` On-site accessible restaurants/lounges
` Roll-in shower available
` Safety chain and/or latch on doors available
` Secondary lock on windows available
` Self-closing doors available
` Separate shower/bathtub
` Accessible route to fitness center
` Spa/sauna
` Toilet seats at wheelchair height available
` Tour services
` TV & Movies/Shows
` View port in door available
` Visual alarms
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
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Sheraton Grand Hotel & Spa Guest Reviews

Overall Average Score: 
Excellent (4.25 out of 5)

Write a review

4.5

Wonderful - 4.5 out of 5

Grant Wed, 22 June 2022

Superb

4

Very Good - 4 out of 5

George Tue, 21 June 2022

Very good

Liked: location ; bed
Disliked: check out slow

4

Very Good - 4 out of 5

Drzaki Sun, 19 June 2022

Very good

3.5

Good - 3.5 out of 5

Ann Fri, 17 June 2022

Good

3

Pleasant - 3 out of 5

Lorraine Thu, 16 June 2022

Not worth its five star...

Liked: comfortable room and well equipped bathroom, although space was tight.Food was good at both breakfast and dinner.
Disliked: on checking in and at breakfast the first morning staff were perfunctory. At breakfast we were seated and then abandoned. No one explained there was a buffet or asked if we wanted tea or coffee, we were not given a menu for the other breakfast options. After a good eight minutes we stopped a member of staff and asked. She apologised and served us properly.The spa was very good, however an additional charge of £35 per person for a three hour session is both off-putting and unwelcoming.

4.5

Wonderful - 4.5 out of 5

Dovile Thu, 16 June 2022

Superb

Liked: Loved absolutely everything
Disliked: Didn't liked that needed to wait over 1h for room and ordered champagne from room service,waited over 2h and still didn't receive

3.5

Good - 3.5 out of 5

Michael Mon, 13 June 2022

Good

Liked: Great location , nice, quality hotel but v full with a convention , so queues for breakfst etc
Disliked: Lady head of reception ( Asian lady wearing a black mask ) very unhelpful , inflexible and unfriendly, to point of being rude. Other staff were excellent.

5

Exceptional - 5 out of 5

Sharon Mon, 13 June 2022

Spa was excellent , beautiful...

Liked: Spa was amazing , staff very friendly and helpfull

2.5

Fair - 2.5 out of 5

Helen Mon, 13 June 2022

Passable

4

Very Good - 4 out of 5

Linda Mon, 13 June 2022

very pleasant all in all

Liked: we found the staff to be very helpfull although most had just started
Disliked: The restaurant is closed on a Sunday (very unusual for a 5-star hotel). If you need to spend a day in your room relaxing they only come and do the rooms very late

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Sheraton Grand Hotel & Spa 1 Festival Square, Edinburgh
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