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Sheraton Grand Hotel & Spa Edinburgh eeeee - 0808 164 1025
Sheraton Grand Hotel & Spa Edinburgh, 1 Festival Square, Edinburgh -0808 164 1025
Area: Edinburgh West End
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BOOK ONLINE OR CALL - 0808 164 1025
4.2
HOTEL RATING: 
VERY GOOD
4.2 out of 5 (2265 Ratings)
0.6 miles from Edinburgh centre
BOOK ONLINE OR CALL - 0808 164 1025
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Hotel Description
Overlooking Edinburgh Castle the Sheraton Grand Hotel & Spa is located in the financial district next to the West End business and entertainment area and a five-minute walk from Princes Street 1640 feet from Edinburgh Castle. The luxurious elegant rooms provide free wireless Internet access 24-hour room service interactive satellite flat-screen TV small sitting areas and bathrooms with a separate bath and walk-in shower. The large air-conditioned rooms have beautiful furnishings and mood lighting. At One Spa guests can enjoy complimentary use of the 19-yard swimming pool gym and fitness studios and can include in a variety of beauty and spa treatments during their stay (must be booked prior to arrival). The unique and recently renovated Thermal Suite and rooftop Hydropool experiences known as Escape at One can be enjoyed at a preferential rate. These should be booked in advance prior arrival at the hotel together with the Thermal Suite and Rooftop Hydro Pool which are charged separately. A modern Scottish menu and unique Gin Tasting experience is available in the vibrant One Square Bar Brasserie.

Check-in time: 15:00   Check-out time: 12:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
u
Swimming Pool
E
Fitness Center
B
Airport Shuttle
w
Non Smoking
q
Accessible
x
Free Breakfast
j
Free Parking
A
Business Center
r
Pets Allowed
Other Amenities
` Golf Course
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Coffee shop
` Hair dryer
` Coffee/tea maker
` BBQ facilities
` bathrobes
` Wheelchair accessible
` On-site parking
` mini bar
` indoor pool
` kids club
` outdoor pool
` Poolside bar
` kitchenware
` 24-hour security
` Accessible parking
` Concierge services
` Designated Smoking Area
` Doorman
` Fireplace
` Free Wi-Fi
` Hair/Beauty Salon
` Kitchen
` Massage services
` Off-Site parking
` Restaurant(s)
` Closet
` Daily Housekeeping
` English
` Arabic
` Dutch
` French
` German
` Italian
` Polish
` Spanish
` Turkish
` Ukrainian
` Non-Smoking Rooms Available
` Slippers
` Parking Available
` gift/souvenir shop
` yoga room
` Shops on site
` Electric vehicle charging station
` Light therapy
` Kids' pool
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Mobile app for room service
` Hand sanitizer in guest accommodation and key areas
` Invoices
` Hygiene certification
` Staff trained in safety protocol
` Temperature check for guests and staff
` Free face masks
` Chinese [Mandarin]
` Food delivery
` Electronic room key
` Room windows that open
` Main entrance
` Audible alarm
` balcony/terrace
` Accessibility meeting spaces available
` Accessible rooms through interior corridor available
` Accessible rooms with 32-inch wide door opening available
` Accessible route to business center
` Accessible route to guest rooms
` Accessible route to spa
` Accessible route to the registration desk available
` Accessible vanities available
` ATM or cash withdraw on site
` Body thermometer available
` Car rental available
` CCTV security in common areas
` Closed-caption TV
` Currency exchange service
` Daily disinfection
` Deadbolt on doors available
` Facilities for disabled guests available
` Fitness center
` Hearing accessible room and/or kit available
` Hot tub/Whirlpool
` Ironing amenities
` Kid-friendly dinning
` Laundry services
` Lever handles on door available
` Lowered deadbolt on doors available
` Lowered night guard on doors available
` Lowered view port in doors available
` Luggage storage & lockers
` Mobility accessibility available
` Non-slip grab bar available
` Non-smoking property
` On-site accessible restaurants/lounges
` Safety chain and/or latch on doors available
` Secondary lock on windows available
` Self-closing doors available
` Separate shower/bathtub
` Accessible route to fitness center
` Spa services
` Spa/sauna
` Tour services
` TV & Movies/Shows
` View port in door available
` Visual alarms
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Alternative meal arrangement
` Accessible toilet
` Outdoor recreational features
` Allergy-free rooms available
` Cleaning products available
` Room service available
` Accessible bathtub available
` Accessible shower available
` Airport shuttle (charges may apply)
` Parking available (charges may apply)
` Valet parking (charges may apply)

Sheraton Grand Hotel & Spa Edinburgh Guest Reviews

Overall Average Score: 
Very Good (4.2 out of 5)

Write a review

4

Very Good - 4 out of 5

Sarah Thu, 18 July 2024

Very good

5

Exceptional - 5 out of 5

Cheng Thu, 18 July 2024

Excellent hotel

Liked: Excellent hotel with a great view of the castle

3.5

Good - 3.5 out of 5

Simon Wed, 17 July 2024

fairly pleasant stay. But extremely...

Liked: The location was excellent, within close proximity to Haymarket, railway station and connections to the airport. And situated adjacent to the International Exhibition Centre so ideal for our business purposes. Breakfast was well made, and food was of a reasonably good quality,
Disliked: As mentioned breakfast was nice however, there was a bit of a wait at front of house, prior to seating- So not ideal if on a tight business schedule. On a disappointing note the attitude of staff was unfortunately rather poor on first arrival/check in, and service aside from that was decidedly average, when trying to source additional milk, teas, toothpaste/ brush,. All in all was still fairly pleasant stay. But would expect a lot more and higher level of service when paying £500 per night for a basic double suite. Spa should be included in teh price at this level without doubt. As is not really superior than most virgin gyms across the UK.

1

Poor - 1 out of 5

Kaushik Wed, 17 July 2024

Mixed

Liked: The location and staff were very good. The room was decent and the facilities were good but below the standards of a five-star hotel.
Disliked: The room was smelly. Breakfast was a mixed bag considering that every item was separately prized. Even a breakfast package worth 18 pounds did not come with coffee or toast which had to be paid for separately. There was not much water in the room and the mini bar had to be ordered separately. Overall, the impression was everything was priced separately despite the high cost of a room.

5

Exceptional - 5 out of 5

Joyce Tue, 16 July 2024

Exceptional

Liked: Absolutely amazing experience will be back
Disliked: Nothing

3.5

Good - 3.5 out of 5

Janet Tue, 16 July 2024

Good

Liked: Club Lounge
Disliked: According to staff, Fire alarms are activated by steam from showers in bathroom. We had to evacuate at midnight and 6:00 am because someone had opened their door during a hot shower

5

Exceptional - 5 out of 5

Shaun Mon, 15 July 2024

Exceptional

5

Exceptional - 5 out of 5

Jayne Mon, 15 July 2024

Exceptional

5

Exceptional - 5 out of 5

Lisa Sun, 14 July 2024

A luxurious night

Liked: Loved everything! Very comfortable, room was lovely and the staff very friendly also helpful.
Disliked: If i was being picky the breakfast as lovely as it was arrived quite lukewarm.

2.5

Fair - 2.5 out of 5

David Thu, 11 July 2024

Passable

Liked: Little
Disliked: Seriously needs a makeover

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Sheraton Grand Hotel & Spa Edinburgh 1 Festival Square, Edinburgh