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Sheraton Grand Chicago

eeee - (888) 608-6346
Sheraton Grand Chicago, 301 East North Water Street, Chicago, IL -(888) 608-6346
Area: Downtown - River Walk
(Map)
3.95
HOTEL RATING: 
GOOD
3.95 out of 5 (988 Ratings)
4.6 miles United Center
v9 mins driving
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The Spotlight on Sheraton Grand Chicago

Skyline Views and Riverfront Comfort in Downtown Chicago

Modern and spacious, the Sheraton Grand Chicago puts you right in the heart of the action. Overlooking the Chicago River and steps from Navy Pier, Millennium Park, and Michigan Avenue, this upscale hotel blends urban energy with relaxing riverfront views. With five on-site dining options and sweeping skyline vistas from every room, it's a stylish, central base for any music-filled getaway.

Why Concert-goers love it

This hotel’s unbeatable location means you're less than 15 minutes by foot or rideshare from many of Chicago’s major concert venues. After the show, return to a peaceful, soundproofed room with stunning city or river views. The flexible check-in at 4:00 PM and late 12:00 PM checkout also make it easy to recover after a night of live music. Plus, with the CTA nearby and quick access to the Magnificent Mile, getting around is a breeze.

Who this Hotel is great for

- Groups of friends looking for walkable nightlife and shared experiences
- Solo travelers catching a must-see performance
- Couples extending a concert into a city weekend
- Fans who want a quiet, upscale spot to recharge
- Budget-conscious music lovers splitting a room for value without sacrificing comfort

Food and Drink Options

You won’t go hungry at the Sheraton Grand Chicago. Shula’s Steak House offers classic steak and seafood dinners, while Chicago Burger Company brings casual bites and cocktails with waterfront views. There are five total restaurants and bars on-site, and many more within walking distance. Whether you're craving a post-show snack or a hearty late breakfast, you’ll have plenty of options.

Nightlife Options

While the hotel itself is more about comfort than clubbing, it’s perfectly placed for nightlife. The Mag Mile is just a few blocks away, packed with bars, lounges, and vibrant energy. After the concert, relax with a drink in the hotel’s own bar or check out nearby spots for a nightcap.

What People Say

Guests rave about the location—close to attractions but still peaceful. The views from the rooms are a highlight, as is the friendly service. Many appreciate the spacious rooms and the convenience of on-site dining. Travelers often mention how easy it is to get to and from events, making it a favorite for concert-goers.

Areas for Improvement

Some guests have noted that the décor feels a bit dated compared to newer hotels, and Wi-Fi may not be included in all room rates. Also, while there’s a mini-bar in every room, full room service isn't 24/7, so plan your midnight snacks accordingly.

The Bottom Line

With river views, walkable access to concert venues, and plenty of late-night dining, the Sheraton Grand Chicago is a reliable and stylish home base for music lovers exploring the city.
Enter Your Dates
4
4
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
u
Swimming Pool
E
Fitness Center
A
Business Center
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
j
Free Parking
B
Airport Shuttle
Other Amenities
` Garden
` Golf Course
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Coffee shop
` Hair dryer
` Hiking
` Wheelchair accessible
` On-site parking
` indoor pool
` Poolside bar
` vending machine
` alarm clock
` kitchenware
` 24-hour security
` Accessible parking
` Concierge services
` Doorman
` Family Rooms
` Free Wi-Fi
` Massage services
` Off-Site parking
` Restaurant(s)
` Closet
` Daily Housekeeping
` English
` French
` German
` Italian
` Portuguese
` Spanish
` Convenience Store
` Non-Smoking Rooms Available
` Parking Available
` gift/souvenir shop
` taxi service
` Shops on site
` Pub crawls
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Invoices
` Hygiene certification
` Staff trained in safety protocol
` Temperature check for guests and staff
` Free face masks
` Ticket services
` Contactless check-in/out
` Food delivery
` Electronic room key
` Main entrance
` Accessible concierge desk
` Audible alarm
` balcony/terrace
` Accessibility meeting spaces available
` Accessible rooms through interior corridor available
` Accessible rooms with 32-inch wide door opening available
` Accessible route to business center
` Accessible route to guest rooms
` Accessible route to the registration desk available
` Accessible vanities available
` ATM or cash withdraw on site
` Car rental available
` CCTV security in common areas
` Closed-caption TV
` Currency exchange service
` Daily disinfection
` Deadbolt on doors available
` Entertainment services
` Facilities for disabled guests available
` Fitness center
` Flashing door knocker available
` Hearing accessible room and/or kit available
` Ironing amenities
` Laundry services
` Lever handles on door available
` Lowered deadbolt on doors available
` Lowered electrical outlets available
` Lowered night guard on doors available
` Lowered view port in doors available
` Luggage storage & lockers
` Mobility accessibility available
` Non-slip grab bar available
` Non-smoking property
` On-site accessible restaurants/lounges
` Safety chain and/or latch on doors available
` Self-closing doors available
` Accessible route to fitness center
` Spa/sauna
` Tour services
` TTY/TDD compatibility available
` TV & Movies/Shows
` View port in door available
` Visual alarms
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Alternative meal arrangement
` Accessible toilet
` Professional cleaning services
` Cleaning products available
` Room service available
` Pets allowed (charges may apply)
` Accessible bathtub available
` Accessible shower available
` Parking available (charges may apply)
` Valet parking (charges may apply)
` Xerox/fax in business center

Sheraton Grand Chicago Guest Reviews

Overall Average Score: 
Good (3.95 out of 5)

Write a review

5

Exceptional - 5.0 out of 5

Robert, Leawood, visiting Shaw's Crab House Chicago

We came up for a family gathering. While we were the only ones at The Sheraton, we were very pleased with our accommodation and amenities.

Liked: Check in was quick, easy and very friendly staff. The room was very clean and nice. The hotel location was excellent for walking.
Disliked: Nothing.

4

Very Good - 4.0 out of 5

Carlos Thu, 10 July 2025

Very good

Liked: spa good, pool to hot
Disliked: the way you make the beds, terrible

4

Very Good - 4.0 out of 5

Sally Thu, 10 July 2025

Very warm and accommodating staff....

Liked: Exceptional staff and perfect location on the river and near Magnificent Mile shopping.
Disliked: Elevators did not function properly one day.

5

Exceptional - 5.0 out of 5

Kerri Wed, 9 July 2025

Exceptional

0.5

Poor - 0.5 out of 5

Abishek Tue, 8 July 2025

Bad

3

Pleasant - 3.0 out of 5

Tyrone Tue, 8 July 2025

Pleasant

5

Exceptional - 5.0 out of 5

Anonymous Tue, 8 July 2025

Exceptional

5

Exceptional - 5.0 out of 5

Nilufer Mon, 7 July 2025

Exceptional

3

Pleasant - 3.0 out of 5

Edith Mon, 7 July 2025

Pleasant

Liked: The location is great and the stuff were amazing.
Disliked: The parking lot is a nightmare no wonder they don’t offer valet parking, the spaces are so tiny. Use it only if you drive a small. No breakfast and no free WiFi.

3.5

Good - 3.5 out of 5

Lindsey Thu, 3 July 2025

Nice but I’ll do something...

Liked: Great location
Disliked: Booking.com said breakfast was included and I paid the breakfast included rate but breakfast was only included M-F, NOT ON THE WEEKEND.

3.5

Good - 3.5 out of 5

Leshunda Wed, 2 July 2025

It wasn’t terrible bad but...

Liked: Location. Being at the Riverwalk. The staff was nice and helpful.
Disliked: The pool was indoors and EXTREMELY too hot to enjoy. As soon as you entered the room the chlorine burned your eyes, not well ventilated. Somewhat dated appearance in room and hotel area.

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Sheraton Grand Chicago 301 East North Water Street, Chicago, IL