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Sheraton Grand Chicago

eeee - (888) 608-6346
Sheraton Grand Chicago, 301 East North Water Street, Chicago, IL -(888) 608-6346
Area: Downtown - River Walk
(Map)
3.95
HOTEL RATING: 
GOOD
3.95 out of 5 (990 Ratings)
4.6 miles United Center
v9 mins driving
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The Spotlight on Sheraton Grand Chicago

Skyline Views and Riverfront Comfort in Downtown Chicago

Modern and spacious, the Sheraton Grand Chicago puts you right in the heart of the action. Overlooking the Chicago River and steps from Navy Pier, Millennium Park, and Michigan Avenue, this upscale hotel blends urban energy with relaxing riverfront views. With five on-site dining options and sweeping skyline vistas from every room, it's a stylish, central base for any music-filled getaway.

Why Concert-goers love it

This hotel’s unbeatable location means you're less than 15 minutes by foot or rideshare from many of Chicago’s major concert venues. After the show, return to a peaceful, soundproofed room with stunning city or river views. The flexible check-in at 4:00 PM and late 12:00 PM checkout also make it easy to recover after a night of live music. Plus, with the CTA nearby and quick access to the Magnificent Mile, getting around is a breeze.

Who this Hotel is great for

- Groups of friends looking for walkable nightlife and shared experiences
- Solo travelers catching a must-see performance
- Couples extending a concert into a city weekend
- Fans who want a quiet, upscale spot to recharge
- Budget-conscious music lovers splitting a room for value without sacrificing comfort

Food and Drink Options

You won’t go hungry at the Sheraton Grand Chicago. Shula’s Steak House offers classic steak and seafood dinners, while Chicago Burger Company brings casual bites and cocktails with waterfront views. There are five total restaurants and bars on-site, and many more within walking distance. Whether you're craving a post-show snack or a hearty late breakfast, you’ll have plenty of options.

Nightlife Options

While the hotel itself is more about comfort than clubbing, it’s perfectly placed for nightlife. The Mag Mile is just a few blocks away, packed with bars, lounges, and vibrant energy. After the concert, relax with a drink in the hotel’s own bar or check out nearby spots for a nightcap.

What People Say

Guests rave about the location—close to attractions but still peaceful. The views from the rooms are a highlight, as is the friendly service. Many appreciate the spacious rooms and the convenience of on-site dining. Travelers often mention how easy it is to get to and from events, making it a favorite for concert-goers.

Areas for Improvement

Some guests have noted that the décor feels a bit dated compared to newer hotels, and Wi-Fi may not be included in all room rates. Also, while there’s a mini-bar in every room, full room service isn't 24/7, so plan your midnight snacks accordingly.

The Bottom Line

With river views, walkable access to concert venues, and plenty of late-night dining, the Sheraton Grand Chicago is a reliable and stylish home base for music lovers exploring the city.
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1 room
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2 guests
Amenities View More
y
Free Internet
u
Swimming Pool
E
Fitness Center
A
Business Center
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
j
Free Parking
B
Airport Shuttle
Other Amenities
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Coffee shop
` Hair dryer
` Wheelchair accessible
` On-site parking
` indoor pool
` vending machine
` alarm clock
` kitchenware
` 24-hour security
` Accessible parking
` Concierge services
` Family Rooms
` Free Wi-Fi
` Restaurant(s)
` Closet
` Daily Housekeeping
` English
` Japanese
` French
` German
` Italian
` Portuguese
` Spanish
` Convenience Store
` Non-Smoking Rooms Available
` Pub crawls
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` First aid kit available
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Invoices
` Staff trained in safety protocol
` Free face masks
` Ticket services
` Contactless check-in/out
` Food delivery
` balcony/terrace
` ATM or cash withdraw on site
` Car rental available
` CCTV security in common areas
` Currency exchange service
` Daily disinfection
` Entertainment services
` Facilities for disabled guests available
` Fitness center
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Safety chain and/or latch on doors available
` Tour services
` TV & Movies/Shows
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Alternative meal arrangement
` Professional cleaning services
` Cleaning products available
` Room service available
` Pets allowed (charges may apply)
` Valet parking (charges may apply)
` Xerox/fax in business center

Sheraton Grand Chicago Guest Reviews

Overall Average Score: 
Good (3.95 out of 5)

Write a review

5

Exceptional - 5.0 out of 5

Robert, Leawood, visiting Shaw's Crab House Chicago

We came up for a family gathering. While we were the only ones at The Sheraton, we were very pleased with our accommodation and amenities.

Liked: Check in was quick, easy and very friendly staff. The room was very clean and nice. The hotel location was excellent for walking.
Disliked: Nothing.

5

Exceptional - 5.0 out of 5

Claire Wed, 20 August 2025

Exceptional

4.5

Wonderful - 4.5 out of 5

Margaret Tue, 19 August 2025

Ladies get away turned out...

Liked: The location was great, right in the middle of just about everything.
Disliked: Nothing

4

Very Good - 4.0 out of 5

Jetgil Mon, 18 August 2025

Very good

5

Exceptional - 5.0 out of 5

Smith Tue, 12 August 2025

Exceptional

5

Exceptional - 5.0 out of 5

Nikki Tue, 12 August 2025

Great hotel

Liked: Perfect location,very close to all tourists activities

4.5

Wonderful - 4.5 out of 5

Anthony Tue, 12 August 2025

Superb

4.5

Wonderful - 4.5 out of 5

Gang Mon, 11 August 2025

Superb

5

Exceptional - 5.0 out of 5

Summer Sat, 9 August 2025

Exceptional

2.5

Fair - 2.5 out of 5

Namita Sat, 9 August 2025

Renee is the worst staff

Liked: Location
Disliked: The staff was pathetic. Renee (I hope I got the name right) was arrogant and demeaning. Treated us badly.The checkin was delayed from 4pm to 8pm.Apparently there is a “queue” and if you booked from a third party like Booking.com they don’t allocate a room until you arrive at the hotel and pay. So to get in the queue we had swipe the card first or the booking was not even considered.Renee made it very clear that the preference was not given to booking via Booking.com and you have to be elite Marriot member to get a confirmed room.He was rude and technically told us to go find a different hotel if you don’t like. Never promised us a time to check in, told us it might be midnight too. And said this incident might absolutely happen again.Imagine flying a long flight, driving an hour to reach the hotel and then bring treated badly and told that the room is not promised and the checkin can be at midnight.The worst staff ever. Delays are understood but bad behavior is not. Simple.

5

Exceptional - 5.0 out of 5

Stephany Sat, 9 August 2025

Exceptional

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Sheraton Grand Chicago 301 East North Water Street, Chicago, IL