Sheraton Gateway Hotel in Toronto International Airport Guest Reviews
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Michaela Thu, 21 August 2025
Great convenient stay. Would definitely...
Liked: Clean and modern lines
Disliked: The pillows
Theron Thu, 21 August 2025
Exceptional
Charles Wed, 20 August 2025
Superb
William Tue, 19 August 2025
Decent but pricey.bring your own...
Liked: Proximity to our flight out the next morning.
Disliked: Pillows uncomfortable and pricey.
Elizabeth Mon, 18 August 2025
Very good
Mike Mon, 18 August 2025
Need a hotel at airport...
Liked: Nice size room. Very convenient
Disliked: There was a lot of noise that stopped me sleeping. The noise from water dripping on the window sill as it rained was really unexpectedly loud. From 4am the re was a sound like water being poured into a metal tub which occurred every 10 to 15 minutes. From 6am there was maintenance; sounded like a drill being used could have been from building furniture. The person I spoke to said it could be outside hotel but was definitely inside.
Eun Mon, 18 August 2025
Superb
Peter Sun, 17 August 2025
Not the luxury experience that...
Liked: Location
Disliked: Expensive for what was in effect a pretty basic room but I guess you pay for the proximity to the airport although this hotel was constructed quite a few years ago which might explain why the soundproofing isn’t great.It was disappointing to be told the we couldn’t take our airport trolley with our 4 cases on, up to our room “for security reasons” whatever they could possibly have been!! No problem said Reception, our Concierge team will take them for you. This they did, taking our cases off the airport trolley and putting them on their hotel trolley. Two minutes later we were deposited in our room and the “concierge guy” was looking for his tip. Next morning, same thing! For the price of the hotel room, it was outrageous to then make a service that you didn’t want - compulsory, with staff making it clear that they were expecting payment.
Anne Fri, 15 August 2025
Superb
Nancy Fri, 15 August 2025
Handy airport location. Great restaurant
Liked: Great location.
Disliked: Did not like pressure from the reception desk to upgrade. Bed was not as comfortable as I hoped. But for one night that was fine.