Name: Sheraton Garden Grove-Anaheim South
Address: 12221 Harbor Boulevard, Garden Grove, CA
Telephone: (888) 608-6346
Rating: 4.25

Very good

Liked: The room is spacious, and the bed is very comfortable.
Disliked: The lighting in the room is insufficient.

Exceptional

Will book again!

Liked: The bed was amazing! Normally it’s hard for me to sleep in hotel bed but this one was like a cloud and the pillows were easy on my neck. Woke up refreshed for the day! The location was far enough from the busy crowds of Disney but close enough to target which was across the street for some last minute pick up’s. Staff who checked us in were friendly.
Disliked: It is a bit dated but we didn’t mind. The elevator could be a bit scary since it took awhile but we were on vacation and had the time.

Superb

Pleasant

Liked: I like its location. The parking lot is also very convenient.
Disliked: The bathroom shower is very old, unadjustable.Bathroom drainage system is also block, water drainage very slow.

Bad

Disliked: Charged twice. One on a card that was not used on this transaction. Even not under the same name of the person taking responsability for this stay. I never agreed or sign or authorized using my card. . . ??

Exceptional

Would not recommend. Lots of...

Liked: The cleanliness of the room was ok. (except for the ants)
Disliked: The total of our stay would sum up around usd 1500, but the reception demanded to block usd 2500 from our credit card upon check-in. When we said we needed our credit limit because we were tourists, the manager said ok we will only block 1500, but when we checked our card balance that night we saw that they went ahead and blocked usd 2500.It is nearly impossible to find a parking space at the facility when you come late from Disneyland parks at night. Although the parking lot is quite large, you somehow cannot find an empty spot. We were initially given a room on second floor that was on the furthest end of a long L shaped corridor that had air conditioning views. We could not get any sleep that night due to the noise coming from the huge A/C machines. Upon our request, they changed our room to fourth floor the next day. This next room had a toilet that did not flush. It took the hotel three whole days to solve this problem. It was particularly difficult because we were a family of four. There were ants all over the room. Also, the rooms were not properly lit. Finally, the staff at breakfast openly demanded tip on the first morning. We were going to stay for 8 nights, so we thought it would be ok to show our appreciation on the last day of our stay. When they were not tipped on the first morning, they stopped providing us service on the remaining seven days. Needles to say that we did not leave any tips for them.