Sheraton Fort Worth Downtown Hotel

The hotel was great. Great location. Amazing, helpful, and joyful staff. The room was phenomenal. The beds super comfortable.

Liked: The hotel was very clean.

I did not expect the hotel room to smell like mold or it had a dingy smell. It might have been because of the rain but it was not pleasant. Also for the price I am surprised a refrigerator was not in the room. Last, the service at the bar/lounge was very rude. The gentleman who attended to us was very unprofessional, rolling his eyes, speaking under his breath and he was very grumpy. But at the end one young lady that brought us room service was very polite and sweet.

Exceptional

Exceptional

Bad

Superb

Bad

Superb

Very good

Liked: Clean and staff is friendly
Disliked: I booked at $470.44 for two nights and have been charged for $574.35. $100 incidental has not been refunded and the room was left clean

Exceptional

Exceptional