A great place to stay...

Liked: While the room on the new 4th floor was great, the Room's Bathroom left a lot to be desired. This room was a postage sized room and,even as oversized individuals, it was very difficult to move about within the Bathroom. To make this issue even worse, we were in a room already modernized. However, having said that, the beds were most comfortable, and I, at least, had a great sleep every night we stayed. Construction within the Hotel made it a long walk from our room to get ice. We were not advised in advance that there was a continuing construction activity going on during our hotel stay. The sloped window in the room were filthy and the view of the Zephyr Hotel left a lot to be desired. However, after walking through the neighbourhood, we understand that none of the local Hotels had a view of the waterfront. Too bad the hotel did not have a 5th or 6th floor. The views of the waterfront, and of Alcatraz, would have been great. The "new Window" did nothing to reduce the road noise, which started around 4:30 in the morning. Fortunately, for me, I am almost stone deaf, but the noise really bothered my wife and almost daily woke her up when the noise started. The location of the Hotel is awesome and is a great location for tourists. We could walk everywhere, and did. The Airport Express Bud, arranged by the Hotel, to get us to the Airport is a great service. Highly recommended instead of a taxi. The Hotel staff were excellent during our entire stay and everyone we talked to went overboard getting the answers or whatever we wanted or asked for. Outside of the Bathroom and noise issues we would not hesitate to go back there again. Ted
Disliked: See above

Very good

Liked: staff location

Exceptional

Liked: Very nice location that is next to the Fisherman's Wharf, and very comfortable size of the room.
Disliked: The breakfast buffet is a little bit overpriced.

Good

Liked: Was near the Wharf and the concierge girl was great.She was very helpful and had a great smile.The bar/cafe in the lobby was a plus.
Disliked: The hotel had some kind of smell to it in the hallways and in the rooms.The neighbors we had where noisy ,made it hard to sleep with banging in the middle of the night.

Liked: Hotel was close to everything we wanted to do. Easy to take car in and out when wanted. Easy walking to fisherman's wharf.

Liked: Location couldn�t be beat, right on the Wharf and walking distance to Pier 39 and many attractions
Disliked: The bathroom smelled and looked like it hadn�t been cleaned in weeks. A weird yellow film coated the floor, suspicious for urine. Not what I expect in any type of star rated hotel.

Liked: Location to Fisherman�s Wharf
Disliked: Expensive parking

Liked: Location.
Disliked: Attitude of front desk person on check in and when we were given a room with a view- a view of a bus repair garage. We requested a change and then were stuck waiting in the bad room and hall for 30 minutes.