All restaurants close their kitchens by 10 so do not expect to go out to eat in downtown Duluth!

Disliked: Woken up at 10 am by a rude housekeeper and no apology, room was not ready by the time we arrived, and there was not a fan in the bathroom. Isn't that a code violation??

Liked: Proximity to downtown and the waterfront were great. It was also easy to get on the interstate leading to attractions on the North Shore.
Disliked: Bfast and happy hour food included in the Club Level were average at best. The hotel was not very clean and we requested a different room due to hairs on the comforter and toothpaste on the sink and vanity. Staff was not as attentive as I would expect.

Liked: Clean, quiet and conviently located
Disliked: No mini fridge or microwave

Liked: Room
Disliked: Parking was very long ways away.

Disliked: The location of our room was very close to elevator and electrical closet, very noisy. Also large gap under the door which let inight and noise.

Disliked: Would have liked a refrigerator in the roo.

Liked: My room, the commons area, the check-in desk: beautiful! The decor is classic and upscale, yet welcoming. My room was immaculate, and The bed with cool crisp white linens felt wonderful. Free parking that's connected to the hotel by skyway was a bonus!
Disliked: No.

Liked: Great hotel, room and staff.
Disliked: Parking - Parking is free but there is quite a walk. Other than that great hotel and staff.

Liked:  the shuttle driver was very nice and courteous.
Disliked: Bathroom doors did not shut tight.

Liked: The staff was extremely friendly and helpful. The lobby is beautiful and was decorated nicely for Christmas. The location the the heart of downtown was great too.
Disliked: This hotel is in a bad need of a remodel. It has seen better days for sure. There was plenty of wear and tear-including scuff marks and scrapes in the doors and walls. Decor was outdated. Definitely not up to standard for a Sheraton or for what you pay.