For visiting downtown Duluth, the Sheraton is a great place to stay. So many options within walking distance.

All restaurants close their kitchens by 10 so do not expect to go out to eat in downtown Duluth!

Disliked: Woken up at 10 am by a rude housekeeper and no apology, room was not ready by the time we arrived, and there was not a fan in the bathroom. Isn't that a code violation??

Poor

Liked: Great location, great roorm.
Disliked: I booked the hotel entirely because it had a hot tub and pool. After I signed for the non-refundable room they told me that the pool area was under renovation.

Very good

Liked: The staff on my second night were warm and friendly and very welcoming, as were the ladies that completed my checkout. The room was very nice and comfortable and I absolutely loved the shower
Disliked: My first experience with the front desk staff was less than stellar to start off with. The lady was extremely cold and uninviting wouldn?t talk to me or make eye contact with me as I stood at the counter waiting to be helped.

Bad

Liked: Location,and we could book one on the holiday weekend.
Disliked: Didn?t get the room we reserved and had barking dos in room above us that at one time barked for over an hour straight and then again at 6:05 am. And barked until 7:30 when we left!

Great Stay

Liked: The bed was comfortable, the location and staff.
Disliked: We had a great stay! The staff were remarkable and the restaurant was great too! Perfect for our getaway!

Had a great time

Very good

Exceptional

Awesome! We would stay again!

Liked: The person who checked us in and out was very friendly, helpful, and customer focused!We ordered breakfast, picked it up, and brought it to our room. It was delicious! The room was clean and nicely decorated! The bed was very comfortable! The waitress at the restaurant was very customer focused, helpful, and friendly. She gave us disposable tableware for the meal we brought in from another restaurant. The restaurant at Sheraton was closing soon.
Disliked: No suggestions! Keep having the Sheraton clean up to Covid standards! Praise your front line staff!They make or break a customer?s experience!

we enjoyed our stay

Liked: loved the locationwent elsewhere for breakfast
Disliked: room was too hot without air conditioning on