Sheraton Detroit Novi

Good

Disliked: There was a mixup in room keys and someone was able to unlock our hotel room door!!!! Thankfully my husband used the deadbolt lock once we were inside, else he and I would have terrified!

Facilities with parking and good...

Liked: Spacious room and bed so comfy
Disliked: NA

Exceptional

Exceptional

Decent stay, would stay again.

Liked: Staff were nice, pool was enjoyable for my children.
Disliked: Comforter and sheets has hair on it upon arrival in our room. Asked for fresh sheets and bedding and that had hair on it as well.

Exceptional

Very good

Liked: Nice location. Comfortable rooms. Plenty of free parking.
Disliked: Staff could have been friendlier, they weren't rude just didn't go out of their way to accommodate us. Takes a while to get to the room at times, only two elevators.The restaurant food was fine but pricey.

I’d probably stay again bc...

Liked: Comfortable bed, great staff, nice shower
Disliked: Horrible lighting in the room, tiny bathroom

Very disappointing

Disliked: It was very loud in the hallway kids running around until 1 am, called front desk few times nothing happened, they hang up the phone, we stayed 2 days, we specifically asked quite room