Sheraton Detroit Metro Airport

Exceptional

Fekcia for me, set the...

Liked: I loved my check in staff associate that helped me. Her name is Felica and she has exceptional customer service. This young lady went above and beyond to help me check in comfortably.I believe she is undervalued and deserves a big Fat raise in pay for her services.
Disliked: I loved everything!!

An excellent stay

Liked: I had two nights in Detroit and the first hotel I chose was kind of horrible. No names! But it had no amenities and I was tired after my flight and wanted dinner and a glass of wine but they had nothing. I was supposed to stay there on the way back from Canada, but I switched to the Sheraton and was much happier with it. Nice dinner, nice glass of wine, good nights sleep. Very good.

Clean, comfortable stay near the...

Liked: Our flight was delayed and we had to book an airport hotel last minute -- fortunately, this was a solid choice. It had a 24-hour shuttle service, and we didn't have to wait more than 15 minutes for it in the middle of the night. The room was clean and spacious, and the bed was very comfortable. It served our purposes!
Disliked: Our room was clean, but the hallway pretty obviously needed a vacuum.

my group of conference delegates...

Liked: free coach to airport
Disliked: We booked and paid in advance on Booking.com for a very expensive 5star luxury hotel that has 6 eateries 2 restaurants and bars listed on their site only to find breakfast was not included no buffet breakfast available only one bar with no privacy. It felt like dining in a cafeteria not a luxury restaurant. No English tea only paper cups No milk for Tea we are extremely disappointed we could have stayed at La Quinta for $100 and got the same terrible service and they include breakfast

Superb

Pleasant

Liked: Open, wide
Disliked: Dirty, smoke smell

Exceptional

Very good