Sheraton Dallas Hotel Guest Reviews
Write a review
|0.5 miles from Dallas centre|
Write a review
Rogelio, Nacogdoches Sun, 20 November 2016
Perfect location: close enough to Deep Ellum to get to the show after a short cab ride but far enough to leave the noise and crowd behind when you get back.
Liked: Very well-appointed room in a great location for the trip.
Melissa A, Bullard Mon, 27 October 2014
Liked: Great rate for a very nice hotel.
Mark, Lafayette, LA Tue, 3 September 2013
Would recommend your facility to anyone traveling in the greater Dallas area.
Liked: Very accommodating and friendly staff.
Disliked: Couldn't stay longer.
Casey S, Lake Charles Tue, 21 August 2012
We spent $400 on a dinner and brought back the leftovers and were unable to heat them up or keep them cold. The pull out couch for the kids was nice but the TV wouldn't work so they ended up watching with us.
Liked: Clean room; excellent hospitality.
Disliked: No refrigerator or microwave; bigger TV in sitting area had a green tint to every channel.
Jean Mon, 27 March 2017
Liked: close enough to walk to most downtown attractions.
Travis Wed, 22 March 2017
Liked: Needs updating
Latosha Mon, 20 March 2017
Liked: The view of downtown Dallas
William Sun, 19 March 2017
Liked: Location was excellent for opera, symphony or art museum
Disliked: No fridge in room, accommodation was okay but nothing special, it was clean, but small, sound proofing of rooms could be greatly improved, we could hear the elevators, street noise (evening the 22nd floor. Pool area was sad.
Jereka Fri, 17 March 2017
Liked: It was easy to find and easy for my uber to get me there and back, from my event! I enjoyed the mirror, for my makeup, in the bathroom. Also, I really liked the comfy pillows on the bed.
Disliked: I didn't feel like the room got cold enough at night when I was trying to sleep.
Kellie Wed, 15 March 2017
Liked: The Valet's and concierge were fabulous!!!! Loved having a coffee shop right down stairs!
Disliked: I travel quite a bit, staying in quite a few hotels. The staff here was good but not great. The temperature in the hotel took too long to adjust making it very uncomfortable. They did not clean our room every night which was disappointing on a 4 night stay, the door handles were sticky and the couch was dirty. When asked, they did handle things promptly, however I expected to be greeted by a clean room. I expected a larger eating table in my suite, it was disproportionate to the room size. Overall, when given the choice, I would not stay here again.
Lonell Sat, 11 March 2017
Liked: Great location, friendly staff and good facilities.
Disliked: Business centre closed earlier and opened later (than advertised) and the guy there was quite rude when we eventually did manage to get hold of him for a package that was delivered for us.
Phil Wed, 8 March 2017
Liked: Free Wifi should be in all rooms the same as all the other hotels we have stayed in America
Anonymous Mon, 6 March 2017
Liked: Great gym
Disliked: Room design is dated. Average location. Minimal food options.
Brian Fri, 3 March 2017
Liked: The second room in the Center tower was acceptable. I like the hotel's proximity to the building where I work. Be sure to insist on a new room.
Disliked: The first room in the South tower was smelly, outdated, noisy as heck, and simply unacceptable for the price. I will not stay at this hotel again without a guaranty of a room in one of the modern towers.