Hotel was amazing; the room was clean and it felt more like a bedroom then a hotel room. The room wasn't very big but that was perfect for us. I would definitely stay again!

Great location, however the A/C was leaking all over the floor near the bathroom and front door. I understand it's an old building but that doesn't make up for the red and black mold growing in the shower. The blinds didn't work and there were only 6 TV channels. I would not recommend this hotel. The Marriott close by I have stayed at and I regret not booking there again.

Liked: Location.
Disliked: Leaking A/C; black and red mold in the shower.

The staff was very nice...

Liked: The bed and pillows were extremely comfortable. The staff was courteous and professional.
Disliked: I didn?t think it was cleaned thoroughly. My phone was dusty at bedside. There was something quite disgusting on the wall in the bathroom. The shower door was off it?s track and I couldn?t open it....so did the shower actually get cleaned!?

Exceptional

Liked: The hotel is in a building that is over a hundred years old and had that historic feel to it. The rooms were neat and comfortable.

Passable

Liked: NA
Disliked: Cleanliness of hotel

Superb

Exceptional

Liked: The historic feel of the hotel
Disliked: Hearing the plumbing from other rooms

DIsappointing

Liked: Location
Disliked: Room was dirty, especially shower No functioning ice maker on property No in room fridge (appeared to have been removed) Window blind would not work. The above was brought to staff attention. We were offered a free coffee (only at their Starbucks)

Superb

Disappointed for an Anniversary Getaway!

Liked: The bed was comfortable, but a little difficult to get in, due to the height. The customer service was very friendly. The location was very good, walking distance to nice restaurants
Disliked: The decor in the room was awful! Just drab, not one picture on the wall. The door had chipped wood or paint. There was a very stale smell in the hallway. On one floor, there were two buckets in the middle of the hall, to catch water from a leak. It was a very big dissapointment for the price we paid. It was my first and last time choosing this hotel chain.

Exceptional