Sheraton Columbia Downtown Hotel Guest Reviews
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|0.3 miles from Columbia centre|
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Samantha, Mt Pleasant Tue, 18 October 2016
Great location, however the A/C was leaking all over the floor near the bathroom and front door. I understand it's an old building but that doesn't make up for the red and black mold growing in the shower. The blinds didn't work and there were only 6 TV channels. I would not recommend this hotel. The Marriott close by I have stayed at and I regret not booking there again.
Disliked: Leaking A/C; black and red mold in the shower.
Maria Tue, 23 May 2017
Liked: The room was really nice and the bed was very comfortable.
Disliked: No bath tub
Anonymous Thu, 18 May 2017
Liked: Big windows and nice bed. Large bathroom
Disliked: Poor management. Only one towel and robe in two guest room. The breakfast bar was completely bare , not even coffee or plates and silver at 8:30 a.m. 45 minutes later, after our complaints still not replenished. Dirty dishes everywhere. General disorder. Pedestal sink in bathroom with no counter space.
Shashonee Tue, 16 May 2017
Liked: overall the room and staff was great
Disliked: i call before arrival and ask for a refrigerator to be inside the room, when i got there it still was not inside the room and housekeeping did not bring one up which i was charged for and i should have gotten a refund and did not.
Anonymous Sat, 13 May 2017
Disliked: Parking $$$$, No TV signal, everything is small including concierge louuge, not enough staff
Tmm Sat, 13 May 2017
Disliked: There was not any hot water.
Dale Fri, 12 May 2017
Liked: THE ROOM WAS WELL APPOINTED AND THE BED WAS SPECTACULAR. ALL OF THE STAFF WENT WAY BEYOND TO HELP! THE HOTEL IS IN THE HEART OF THE DOWNTOWN AREA AND HAS TOO MANY RESTAURANTS TO CHOOSE FROM! IT HAS A STARBUCKS IN THE BASEMENT.
Caroline Tue, 9 May 2017
Liked: I have a terrible allergy to down pillows and other bedding and I requested when booking the room that all of these items be removed. Upon arrival I asked and the check-in gentleman said that they had already done this. Just a few minutes after getting to my room a lady from housekeeping was at the door to check the bedding and she made sure everything was taken care of. Great customer service and I was assured a good nights sleep. The valet is also always wonderful and I never have to wait more than a few minutes for my car.
Holidaytraveller Mon, 8 May 2017
Liked: Perfect location in the middle of downtown.
Disliked: Although we had marked in our reservation that we would like a room on a high floor with a nice view of the city, we got a room on the 2nd floor with view of an ugly backyard / parking lot. No use booking an expensive highrise room when you get a view like that.
Donald Thu, 4 May 2017
Liked: Yes very comfortable great
Elizabeth Mon, 1 May 2017
Liked: Great hotel! It is in a very old building so there is great character, but with that come some quirks, like the walls being slightly thin (compared to other newer hotels), the air conditioning not being excellent, but overall a great hotel that is charming and comfortable.