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Sheraton Charlotte Hotel eeef
Sheraton Charlotte Hotel, 555 South Mcdowell Street South Tower, Charlotte, NC | Area: Charlotte Center City - TWC Arena
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4.15
HOTEL RATING: 
VERY GOOD
4.15 out of 5 (330 Ratings)
1.0 miles from Charlotte centre
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Hotel Description
Plush beds with Belgian linens an exercise room and Uptown location make the non-smoking Sheraton Charlotte Hotel a top-notch choice for Our guests. The 12-floor Sheraton Charlotte Hotel features 305 elegant non-smoking rooms decked out in modern leather and wood furnishings plus plush beds that have pillowtop mattresses made up in luxury Belgian linens and down comforters. Flat-panel TVs with premium cable free Wi-Fi desks and upscale toiletries are also part of the package. Get in a workout in the fitness room test your skills at the pool table and enjoy some coffee from the kiosk. Parking is available for an additional fee. The hotel boasts a dynamite location in the heart of Uptown two blocks southeast of The NASCAR Hall of Fame a mile southeast of The Mint Museum and two miles southeast of Discovery Place. Marshall Park across the street is a great place for a walk or jog. The hotel is eight miles east of Charlotte Douglas International Airport.

Check-in time: 15:00   Check-out time: 12:00
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1 room
7
2 guests
Amenities View More
y
Free Internet
u
Swimming Pool
A
Business Center
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
j
Free Parking
E
Fitness Center
B
Airport Shuttle
Other Amenities
` Business Center
` Free Internet Available
` Free Internet Access
` Free Internet In Public Areas
` Accessible
` No Smoking Rooms/Facilities
` Pets Allowed
` Restaurant
` Swimming Pool
` Meeting/Banquet Facilities
` Newspapers
` Parking
` Valet Parking
` Room Service
` Safety Deposit Box
` Terrace
` Vending Machines
` Air Conditioning
` Bar
` Concierge Service
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Internet services
` Non-smoking throughout
` Vending machine (snacks)
` Breakfast in the room
` Heating
` Fax/photocopying
` Luggage storage
` WiFi
` Allergy-free room
` Outdoor pool (seasonal)
` Wheelchair accessible
` Daily maid service
` On-site parking
` 24-hour security
` Accessible parking
` Secured parking
` Daily Housekeeping
` Kid meals
` Parking garage
` Toilet with grab rails
` Auditory guidance
` Outdoor furniture
` Fitness
` Breakfast options
` Smoke alarms
` CCTV in common areas
` CCTV outside property
` Fire extinguishers

Sheraton Charlotte Hotel Guest Reviews

OVERALL AVERAGE SCORE: 
VERY GOOD (4.15 out of 5)

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5

Exceptional - 5 out of 5

Margaret, Durham, visiting Charlotte Metro Credit Union Amphitheatre Mon, 15 April 2019

I had excellent service. Someone checked in with me via text after I settled into my room and checked in the next morning as well. The room was clean and the bed was extremely comfortable.

Liked: Excellent service; clean; comfortable bed; spacious room; great view of downtown.

4

Very Good - 4 out of 5

Wanda, Landrum, visiting Spectrum Center Charlotte Mon, 21 November 2016

The hotel was great. Checkin was speedy and everyone was very friendly. Room service was very speedy and the room was great.

Liked: Loved our room; great view.
Disliked: Our heat was out, but when I called they were there to fix it within a few minutes.

2

Disappointing - 2 out of 5

Vernon L, Atlanta Fri, 25 May 2012

The minute we walked in the luggage concierge insisted on taking our bags, even after we told him it was not necessary (this was of course to get the forced tip). The room was not ready and we were not sure we'd get to check in - this was at 4p.m. after it had been reserved the day before. Staff member could not print a receipt until he figured out his own email three times and there were hidden parking charges for a parking lot they own as part of the hotel - $13 to park!?

Disliked: Service bad. Hidden charges via parking; customer service was slow.

5

Exceptional - 5 out of 5

Cindy S, Whitehall, PA Mon, 16 April 2012

My husband and I recently took our 7 yr old grandson to the Nascar Hall of Fame. Looking at all the hotels is a very daunting task ( good reviews, bad reviews) - but despite some of the bad reviews of The Blake Hotel I decided to book there. Let me tell you those bad reviews were far from the truth. From the moment we got there until the time we left ( 2 night stay ), it was by far the best. The staff is beyond helpful, the Vault restaurant is the best (try the chicken salad...you have never tasted anything like it). One example of what this staff is like - there was an issue with the cable when we got there - no speed channel for my husband and grandson to watch the race ( arghhhhh...lol was the look on my husband and grandson's faces). I think they were in the middle of changing cable in the rooms or something - we went for a walk and when we got back they turned on the tv and Speed channel, ESPN, ESPN2 and all was there. They stopped my husband the next morning and asked him if the TV was OK - that they made sure to get it done while we were out. Thumbs up in our book! And thats just one example of how this staff works.

Liked: Staff; restaurant.
Disliked: Nothing

4.5

Wonderful - 4.5 out of 5

Joshua Sat, 4 July 2020

Superb

5

Exceptional - 5 out of 5

Malik Tue, 23 June 2020

Exceptional

5

Exceptional - 5 out of 5

Verified Hotel Guest Wed, 3 June 2020

Liked: Cleanliness and staff
Disliked: No

5

Exceptional - 5 out of 5

Christopher Wed, 3 June 2020

Exceptional

2.5

Fair - 2.5 out of 5

Verified Hotel Guest Sun, 31 May 2020

Liked: This hotel was clean and quite. Very peaceful.
Disliked: The room was very hot ac was not working well. I had to call room service and get assistance and it still was hot but cooled down enough to sleep. Also the coffee machine did not work so I was unable to get coffee.

4

Very Good - 4 out of 5

Jennifer Sun, 31 May 2020

Very good

5

Exceptional - 5 out of 5

Shavonne Sun, 26 April 2020

Awesome

Liked: Everything was pleasant.
Disliked: I had to go all the way down to the lobby to heat my food .

5

Exceptional - 5 out of 5

Keehln Fri, 27 March 2020

Exceptional

3

Pleasant - 3 out of 5

David Sat, 21 March 2020

Expect better

Liked: The check in process was good
Disliked: The gym has very weak WiFi if any at all.

5

Exceptional - 5 out of 5

Steven Thu, 5 March 2020

Exceptional

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Sheraton Charlotte Hotel 555 South Mcdowell Street South Tower, Charlotte, NC