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Sheraton Charlotte Hotel eeef - (855) 270-4339
Sheraton Charlotte Hotel, 555 South Mcdowell Street South Tower, Charlotte, NC -(855) 270-4339
Area: Charlotte Center City - TWC Arena
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BOOK ONLINE OR CALL - (855) 270-4339
4.15
HOTEL RATING: 
VERY GOOD
4.15 out of 5 (311 Ratings)
1.0 miles from Charlotte centre
BOOK ONLINE OR CALL - (855) 270-4339
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Hotel Description
This Sheraton Charlotte hotel is situated in Charlotte in North Carolina's business district 5 minutes' walk from the Charlotte Convention Center. Features include an on-site outdoor pool restaurant and free WiFi in public areas. A flat-screen cable TV and a desk are featured in each room at the Sheraton Charlotte. The en suite bathroom has a hairdryer and free toiletries. In-room WiFi access is offered free of charge. At this hotel you will find a fitness centre. Other facilities offered at the property include meeting facilities luggage storage and dry cleaning. The hotel is also 20 minutes' by car from Charlotte Motor Speedway and 2.4 km from the South End historic district. Mint Museum of Art and Bank of America Stadium are 2.4 km away.

Check-in time: 15:00   Check-out time: 12:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
u
Swimming Pool
A
Business Center
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
j
Free Parking
E
Fitness Center
B
Airport Shuttle
Other Amenities
` Business Center
` Free Internet Available
` Free Internet Access
` Free Internet In Public Areas
` Accessible
` No Smoking Rooms/Facilities
` Pets Allowed
` Restaurant
` Swimming Pool
` Meeting/Banquet Facilities
` Newspapers
` Parking
` Valet Parking
` Room Service
` Safety Deposit Box
` Terrace
` Vending Machines
` Air Conditioning
` Bar
` Concierge Service
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Internet services
` Non-smoking throughout
` Vending machine (snacks)
` Breakfast in the room
` Heating
` Fax/photocopying
` Luggage storage
` WiFi
` Allergy-free room
` Outdoor pool (seasonal)
` Wheelchair accessible
` Daily maid service
` On-site parking
` 24-hour security
` Accessible parking
` Secured parking
` Daily Housekeeping
` Kid meals
` Parking garage
` Toilet with grab rails
` Auditory guidance
` Outdoor furniture
` Fitness
` Breakfast options
` Smoke alarms
` CCTV in common areas
` CCTV outside property
` Fire extinguishers
` Carbon monoxide source
` Use of cleaning chemicals that are effective against Coronavirus
` Linens, towels and laundry washed in accordance with WHO guidelines
` Room is disinfected daily
` Social distancing in dining areas
` Food can be delivered to guests room
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` Hand sanitizer in room and common areas
` First aid kit available
` Cashless payment available
` Social distancing rules
` Screens or physical barriers placed between staff and guests in appropriate areas
` Linens, towels and laundry washed in accordance with local authority guidelines
` Guest accommodation is disinfected between stays
` Physical distancing in dining areas
` Food can be delivered to guest accommodation
` Hand sanitizer in guest accommodation and key areas
` Physical distancing rules
` All plates, cutlery, glasses and other tableware have been sanitized
` Guests can opt-out of accommodation cleaning service
` Physical distancing rules followed
` Guests have the option to cancel any cleaning services for their accommodation during their stay

Sheraton Charlotte Hotel Guest Reviews

Overall Average Score: 
Very Good (4.15 out of 5)

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5

Exceptional - 5 out of 5

Margaret, Durham, visiting Charlotte Metro Credit Union Amphitheatre Mon, 15 April 2019

I had excellent service. Someone checked in with me via text after I settled into my room and checked in the next morning as well. The room was clean and the bed was extremely comfortable.

Liked: Excellent service; clean; comfortable bed; spacious room; great view of downtown.

4

Very Good - 4 out of 5

Wanda, Landrum, visiting Spectrum Center Charlotte Mon, 21 November 2016

The hotel was great. Checkin was speedy and everyone was very friendly. Room service was very speedy and the room was great.

Liked: Loved our room; great view.
Disliked: Our heat was out, but when I called they were there to fix it within a few minutes.

2

Disappointing - 2 out of 5

Vernon L, Atlanta Fri, 25 May 2012

The minute we walked in the luggage concierge insisted on taking our bags, even after we told him it was not necessary (this was of course to get the forced tip). The room was not ready and we were not sure we'd get to check in - this was at 4p.m. after it had been reserved the day before. Staff member could not print a receipt until he figured out his own email three times and there were hidden parking charges for a parking lot they own as part of the hotel - $13 to park!?

Disliked: Service bad. Hidden charges via parking; customer service was slow.

5

Exceptional - 5 out of 5

Cindy S, Whitehall, PA Mon, 16 April 2012

My husband and I recently took our 7 yr old grandson to the Nascar Hall of Fame. Looking at all the hotels is a very daunting task ( good reviews, bad reviews) - but despite some of the bad reviews of The Blake Hotel I decided to book there. Let me tell you those bad reviews were far from the truth. From the moment we got there until the time we left ( 2 night stay ), it was by far the best. The staff is beyond helpful, the Vault restaurant is the best (try the chicken salad...you have never tasted anything like it). One example of what this staff is like - there was an issue with the cable when we got there - no speed channel for my husband and grandson to watch the race ( arghhhhh...lol was the look on my husband and grandson's faces). I think they were in the middle of changing cable in the rooms or something - we went for a walk and when we got back they turned on the tv and Speed channel, ESPN, ESPN2 and all was there. They stopped my husband the next morning and asked him if the TV was OK - that they made sure to get it done while we were out. Thumbs up in our book! And thats just one example of how this staff works.

Liked: Staff; restaurant.
Disliked: Nothing

3

Pleasant - 3 out of 5

Scott Thu, 14 January 2021

Pleasant

Liked: Location to hospital
Disliked: Had to pay for parking on premises

0.5

Poor - 0.5 out of 5

Emmanuel Mon, 4 January 2021

Bad

2

Disappointing - 2 out of 5

Kinyada Sun, 3 January 2021

Disappointing

5

Exceptional - 5 out of 5

Anonymous Sat, 2 January 2021

Exceptional

1

Poor - 1 out of 5

Yitao Thu, 31 December 2020

Will never choose this place...

Liked: Location was great
Disliked: 1. There was no cleaning during the two days I stay 2. Front desk never answered our call from room 3. Floor lamp was not working at all 4. Saw a front desk staff in the hotel without a mask, he didn?t put it on until he settles everything down 5. NO DOOR in shower room, water will spill everywhere 6. Breakfast and parking not included if you want to know 7. WiFi was so weak that i used cellular all time

5

Exceptional - 5 out of 5

Zariah Mon, 14 December 2020

Exceptional

2

Disappointing - 2 out of 5

Marta Thu, 26 November 2020

Disappointing

Liked: The beds were comfortable!
Disliked: Due to Covid everything was closed and no cleaning services or extra towels. No complementary breakfast. Very disappointing

5

Exceptional - 5 out of 5

Yetzibel Mon, 23 November 2020

Base boards were dirty. Microwave...

Liked: The kitchen staff and the way the room looks.
Disliked: Certain parts were dirty.

5

Exceptional - 5 out of 5

Quavonne Mon, 23 November 2020

Exceptional

0.5

Poor - 0.5 out of 5

Jamel Tue, 17 November 2020

Liked: Location
Disliked: The water was brown

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Sheraton Charlotte Hotel 555 South Mcdowell Street South Tower, Charlotte, NC