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Sheraton Charlotte Hotel eeef
Sheraton Charlotte Hotel, 555 South Mcdowell Street South Tower, Charlotte, NC | Area: Charlotte Center City - TWC Arena
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4.2
HOTEL RATING: 
VERY GOOD
4.2 out of 5 (505 Ratings)
1.0 miles from Charlotte centre
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Hotel Description
Plush beds with Belgian linens an exercise room and Uptown location make the Sheraton Charlotte Hotel a top-notch choice for our guests. The 18-floor Sheraton features 304 elegant rooms decked out in modern leather and wood furnishings plus plush beds that have pillowtop mattresses dressed in luxury Belgian linens and down comforters. Room amenities include flat-panel TVs with premium cable desks upscale toiletries and Wi-Fi (for an additional fee). Guests get a workout in the fitness room. The hotel also has a coffee kiosk and pool table. Parking is available for an additional fee. The hotel boasts a dynamite location in the heart of Uptown two blocks southeast of The NASCAR Hall of Fame a mile southeast of The Mint Museum and two miles southeast of Discovery Place. Marshall Park across the street is a great place for a walk or jog. The hotel is eight miles east of Charlotte Douglas International Airport.

Check-in time: 15:00   Check-out time: 12:00
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2 guests
Amenities View More
u
Swimming Pool
E
Fitness Center
A
Business Center
w
Non Smoking
q
Accessible
y
Free Internet
x
Free Breakfast
j
Free Parking
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Business Center
` Fitness Center or Spa
` Accessible
` No Smoking Rooms/Facilities
` Restaurant
` Swimming Pool
` Meeting/Banquet Facilities
` Newspapers
` Room Service
` Safety Deposit Box
` Terrace
` Vending Machines
` Air Conditioning
` Bar
` Concierge Service
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Dry cleaning
` Non-smoking throughout
` ATM/cash machine on site
` Vending machine (snacks)
` Breakfast in the room
` Heating
` Fax/photocopying
` Luggage storage
` Allergy-free room
` Outdoor pool (seasonal)
` Indoor pool (all year)
` Wheelchair accessible
` Daily maid service
` 24-hour security
` Accessible parking
` Secured parking
` Daily Housekeeping
` Paid WiFi
` Kid meals
` Parking garage
` Toilet with grab rails
` Bottle of water
` Auditory guidance
` Outdoor furniture
` Fitness
` Breakfast options
` Smoke alarms
` CCTV in common areas
` CCTV outside property
` Fire extinguishers

Sheraton Charlotte Hotel Guest Reviews

OVERALL AVERAGE SCORE: 
VERY GOOD (4.2 out of 5)

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5

Exceptional - 5 out of 5

Margaret, Durham, visiting Charlotte Metro Credit Union Amphitheatre Mon, 15 April 2019

I had excellent service. Someone checked in with me via text after I settled into my room and checked in the next morning as well. The room was clean and the bed was extremely comfortable.

Liked: Excellent service; clean; comfortable bed; spacious room; great view of downtown.

4

Very Good - 4 out of 5

Wanda, Landrum, visiting Spectrum Center Charlotte Mon, 21 November 2016

The hotel was great. Checkin was speedy and everyone was very friendly. Room service was very speedy and the room was great.

Liked: Loved our room; great view.
Disliked: Our heat was out, but when I called they were there to fix it within a few minutes.

2

Disappointing - 2 out of 5

Vernon L, Atlanta Fri, 25 May 2012

The minute we walked in the luggage concierge insisted on taking our bags, even after we told him it was not necessary (this was of course to get the forced tip). The room was not ready and we were not sure we'd get to check in - this was at 4p.m. after it had been reserved the day before. Staff member could not print a receipt until he figured out his own email three times and there were hidden parking charges for a parking lot they own as part of the hotel - $13 to park!?

Disliked: Service bad. Hidden charges via parking; customer service was slow.

5

Exceptional - 5 out of 5

Cindy S, Whitehall, PA Mon, 16 April 2012

My husband and I recently took our 7 yr old grandson to the Nascar Hall of Fame. Looking at all the hotels is a very daunting task ( good reviews, bad reviews) - but despite some of the bad reviews of The Blake Hotel I decided to book there. Let me tell you those bad reviews were far from the truth. From the moment we got there until the time we left ( 2 night stay ), it was by far the best. The staff is beyond helpful, the Vault restaurant is the best (try the chicken salad...you have never tasted anything like it). One example of what this staff is like - there was an issue with the cable when we got there - no speed channel for my husband and grandson to watch the race ( arghhhhh...lol was the look on my husband and grandson's faces). I think they were in the middle of changing cable in the rooms or something - we went for a walk and when we got back they turned on the tv and Speed channel, ESPN, ESPN2 and all was there. They stopped my husband the next morning and asked him if the TV was OK - that they made sure to get it done while we were out. Thumbs up in our book! And thats just one example of how this staff works.

Liked: Staff; restaurant.
Disliked: Nothing

4.8

Exceptional - 4.8 out of 5

Penny Sun, 14 July 2019

We had a good experience...

Liked: The bed was really comfortable and the room was clean. Very nice lobby and pool area. The staff was very helpful.
Disliked: The bathroom was extremely small. It was an older building.

4.6

Wonderful - 4.6 out of 5

Jayda Sun, 14 July 2019

Superb

4.8

Exceptional - 4.8 out of 5

April Sun, 14 July 2019

Exceptional

4.8

Exceptional - 4.8 out of 5

Holley Thu, 11 July 2019

Exceptional

4.2

Very Good - 4.2 out of 5

Lailtrice Tue, 9 July 2019

This was an overall great...

Liked: The location.
Disliked: There was no micro wave or mini fridge in the rooms

2.7

Fair - 2.7 out of 5

Anonymous Mon, 8 July 2019

Passable

Liked: Location Amenities
Disliked: Room wasn?t cleaned , Mattress filthy

1.9

Poor - 1.9 out of 5

Bklyn Fri, 5 July 2019

Disappointed

Liked: Lobby area & staff were nice
Disliked: The pool is way to small for hotel picture is deceiving you have to pay for parking everyday $23 which I think is ridiculous park in city only $10 or less a day my bathroom stopped up but before that it had a foul oder roof top is in he hotel next door which is connected and does not open until 4:30 -5 the walk to city is a little hike will not be staying there again

3.8

Good - 3.8 out of 5

James Mon, 24 June 2019

Good

Liked: Friendly staff, food was great
Disliked: Had roaches in my room. Toilet was making noise all day.

4.4

Excellent - 4.4 out of 5

Cory Sun, 23 June 2019

Fabulous

5

Exceptional - 5 out of 5

Thomas Thu, 20 June 2019

Exceptional

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Sheraton Charlotte Hotel 555 South Mcdowell Street South Tower, Charlotte, NC