Sheraton Charlotte Hotel eeee - (855) 270-4339
Sheraton Charlotte Hotel, 555 South McDowell Street South Tower, Charlotte, NC -(855) 270-4339
Area: Charlotte Center City - TWC Arena
BOOK ONLINE OR CALL - (855) 270-4339
3.75 out of 5 (494 Ratings)
1.0 miles from Charlotte centre
BOOK ONLINE OR CALL - (855) 270-4339
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Hotel Description
This Sheraton Charlotte hotel is located in Charlotte in North Carolina's business district 5 minutes' walk from the Charlotte Convention Center. Features include an on-site outdoor pool restaurant and free WiFi in public areas. A flat-screen cable TV and a desk are featured in each room at the Sheraton Charlotte. The private bathroom has a hairdryer and free toiletries. In-room WiFi access is offered free of charge. At this hotel you will find a fitness center. Other facilities offered at the property include meeting facilities luggage storage and dry cleaning. The hotel is also 20 minutes' by car from Charlotte Motor Speedway and 1.5 mi from the South End historic district. Mint Museum of Art and Bank of America Stadium are 1.5 mi away.

Check-in time: 03:00 PM   Check-out time: 12:00 PM
Enter Your Dates
1 room
2 guests
Amenities View More
Free Internet
Fitness Center
Pets Allowed
Free Breakfast
Free Parking
Swimming Pool
Business Center
Airport Shuttle
Non Smoking
Other Amenities
` Pets Allowed
` Restaurant
` Safety Deposit Box
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Wheelchair accessible
` On-site parking
` outdoor pool
` vending machine
` 24-hour security
` Accessible parking
` Concierge services
` Doorman
` Free Wi-Fi
` English
` French
` Spanish
` Parking Available
` gift/souvenir shop
` Shops on site
` Electric vehicle charging station
` Staff follow all safety protocols as directed by local authorities
` First aid kit available
` Hand sanitizer in guest accommodation and key areas
` Hygiene certification
` Staff trained in safety protocol
` Free face masks
` Contactless check-in/out
` Food delivery
` Electronic room key
` Main entrance
` Audible alarm
` Accessibility meeting spaces available
` Accessible entrance to swimming pool
` Accessible registration desk available
` Accessible rooms through interior corridor available
` Accessible rooms with 32-inch wide door opening available
` Accessible route to business center
` Accessible route to guest rooms
` Accessible route to the registration desk available
` Accessible vanities available
` Adjustable height hand-held shower wand available
` Bathtub with grab bar available
` Closed-caption TV
` Daily disinfection
` Deadbolt on doors available
` Facilities for disabled guests available
` Fitness center
` Hearing accessible room and/or kit available
` Internet access in public areas
` Laundry services
` Lever handles on door available
` Lowered deadbolt on doors available
` Lowered view port in doors available
` Luggage storage & lockers
` Mobility accessibility available
` Non-slip grab bar available
` Non-smoking property
` On-site accessible restaurants/lounges
` Roll-in shower available
` Self-closing doors available
` Self-operating lift to hotel swimming pools
` Accessible route to fitness center
` Toilet seats at wheelchair height available
` TTY/TDD compatibility available
` View port in door available
` Visual alarms
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas

Sheraton Charlotte Hotel Guest Reviews

Overall Average Score: 
Good (3.75 out of 5)

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Disappointing - 2 out of 5

Samantha, Spartanburg, visiting Charlotte Metro Credit Union Amphitheatre Sun, 27 June 2021

Parking with room key didn't work; bathroom was extremely small; room has no refrigerator; booked two queens and got two doubles. The young man at the concierge desk was also very rude. Will not return.

Liked: View.


Exceptional - 5 out of 5

Margaret, Durham, visiting Charlotte Metro Credit Union Amphitheatre Mon, 15 April 2019

I had excellent service. Someone checked in with me via text after I settled into my room and checked in the next morning as well. The room was clean and the bed was extremely comfortable.

Liked: Excellent service; clean; comfortable bed; spacious room; great view of downtown.


Very Good - 4 out of 5

Wanda, Landrum, visiting Spectrum Center Charlotte Mon, 21 November 2016

The hotel was great. Checkin was speedy and everyone was very friendly. Room service was very speedy and the room was great.

Liked: Loved our room; great view.
Disliked: Our heat was out, but when I called they were there to fix it within a few minutes.


Disappointing - 2 out of 5

Vernon L, Atlanta Fri, 25 May 2012

The minute we walked in the luggage concierge insisted on taking our bags, even after we told him it was not necessary (this was of course to get the forced tip). The room was not ready and we were not sure we'd get to check in - this was at 4p.m. after it had been reserved the day before. Staff member could not print a receipt until he figured out his own email three times and there were hidden parking charges for a parking lot they own as part of the hotel - $13 to park!?

Disliked: Service bad. Hidden charges via parking; customer service was slow.


Exceptional - 5 out of 5

Cindy S, Whitehall, PA Mon, 16 April 2012

My husband and I recently took our 7 yr old grandson to the Nascar Hall of Fame. Looking at all the hotels is a very daunting task ( good reviews, bad reviews) - but despite some of the bad reviews of The Blake Hotel I decided to book there. Let me tell you those bad reviews were far from the truth. From the moment we got there until the time we left ( 2 night stay ), it was by far the best. The staff is beyond helpful, the Vault restaurant is the best (try the chicken have never tasted anything like it). One example of what this staff is like - there was an issue with the cable when we got there - no speed channel for my husband and grandson to watch the race ( was the look on my husband and grandson's faces). I think they were in the middle of changing cable in the rooms or something - we went for a walk and when we got back they turned on the tv and Speed channel, ESPN, ESPN2 and all was there. They stopped my husband the next morning and asked him if the TV was OK - that they made sure to get it done while we were out. Thumbs up in our book! And thats just one example of how this staff works.

Liked: Staff; restaurant.
Disliked: Nothing

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Sheraton Charlotte Hotel 555 South McDowell Street South Tower, Charlotte, NC