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Sheraton Chapel Hill Hotel eeef - (855) 266-7297
Sheraton Chapel Hill Hotel, 1 Europa Drive, Chapel Hill, NC -(855) 266-7297
Area: Chapel Hill - UNC Area
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BOOK ONLINE OR CALL - (855) 266-7297
4.2
HOTEL RATING: 
VERY GOOD
4.2 out of 5 (291 Ratings)
2.9 miles from Chapel Hill centre
BOOK ONLINE OR CALL - (855) 266-7297
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Hotel Description
Located 9 miles from Duke University this Central Chapel Hill hotel features an outdoor pool with sun terrace expansive fitness center and restaurant. Guests will also be 4 miles from Morehead Planetarium and Science Center. All guest rooms feature a flat-screen cable TV and coffee-making facilities. This Chapel Hill Sheraton provides a desk with a chair. Select rooms include a continental breakfast and Club Lounge access. Sheraton Chapel Hill guests will have access to property-wide Wi-Fi and a free local area transport service. Concierge services can help guests explore the greater Chapel Hill area. Meeting facilities are available as well. Carolina 1663 serves classic American cuisine in a steakhouse setting with dark wood accents and leather booths. A daily full breakfast buffet is offered for an additional charge. A climbing wall boccie ball courts and the Gene Strowd Community Rose Garden are within 3 miles of the hotel at Chapel Hill Community Center. Interstate 40 is 1 mile away.

Check-in time: 15:00   Check-out time: 12:00
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4
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
j
Free Parking
u
Swimming Pool
E
Fitness Center
A
Business Center
w
Non Smoking
q
Accessible
x
Free Breakfast
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Free Parking
` Restaurant
` Swimming Pool
` Garden
` Laundry
` Meeting/Banquet Facilities
` Parking
` Room Service
` Safety Deposit Box
` Terrace
` Air Conditioning
` Bar
` Concierge Service
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Bicycle rental
` Dry cleaning
` Internet services
` Soundproof rooms
` Non-smoking throughout
` ATM/cash machine on site
` Vending machine (snacks)
` Breakfast in the room
` Heating
` Fax/photocopying
` Luggage storage
` WiFi
` Snack bar
` Sun terrace
` Outdoor pool (all year)
` Special diet menus (on request)
` Shared lounge/TV area
` outdoor pool
` Accessible parking
` Designated Smoking Area
` Facilities for Disabled Guests
` Family Rooms
` Non-smoking Rooms
` Picnic Area
` Vending Machine (Drinks)
` WiFi available in all areas
` Business centre
` Fitness centre
` Free WiFi
` Lift
` Board games/puzzles
` Wine/champagne
` Fruits
` Outdoor furniture
` Fence around pool
` Fitness
` Sun loungers or beach chairs
` Key card access
` Smoke alarms
` CCTV in common areas
` CCTV outside property
` Fire extinguishers
` Use of cleaning chemicals that are effective against Coronavirus
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` Process in place to check health of guests
` First aid kit available
` Contactless check-in/check-out
` Cashless payment available
` Mobile app for room service
` Linens, towels and laundry washed in accordance with local authority guidelines
` Guest accommodation is disinfected between stays
` Physical distancing in dining areas
` Food can be delivered to guest accommodation
` Hand sanitizer in guest accommodation and key areas
` All plates, cutlery, glasses and other tableware have been sanitized
` Physical distancing rules followed
` Guests have the option to cancel any cleaning services for their accommodation during their stay
` Access to health care professionals
` Face masks for guests available
` Invoice provided
` Minimarket on site
` Parking on site
` Coffee house on site

Sheraton Chapel Hill Hotel Guest Reviews

Overall Average Score: 
Very Good (4.2 out of 5)

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4.5

Wonderful - 4.5 out of 5

Amy Wed, 27 March 2024

Wonderful stay, clean room and...

Liked: Clean, centrally located to UNC Chapel Hill, nice staff and facilities. Parking was free and secure. Would definitely stay there again.
Disliked: No daily room cleaning, you must request additional towels or toiletries.

3.5

Good - 3.5 out of 5

Keia Sun, 24 March 2024

Overall, my stay was nice...

Liked: Overall, my stay at the Sheraton in Chapel Hill, NC was a nice experience. The location was convenient, as it was close to plenty of stores. This hotel was very well kept in cleanliness, and designed in a way that was modern and cozy. I appreciated the amenities it offered, such as an on-site restaurant, gym, and pool. Moreover, I also thought it was a great idea, that the entire facility (excluding the front entrance and common used areas) required a key card to enter; this feature gave a sense of security and safety. In addition, the Sheraton was very quiet and peaceful.
Disliked: Upon checking into the facility, I was greeted by a male secretary staff member with a nonchalant demeanor. This gave me the impression the staff would be poor, but I was hopeful for the best. I was aware I would need a photo I.D and credit/debit card. However, I was not aware that thereā€™d be a $50.00 insurance deposit upon check-in. Luckily for me I was prepared for the unexpected, but a disclosure would have been appreciated. Moreover, when booking my reservation, I reserved a room with 2 queen- sized beds and a mobility assessable bathroom. As my mother (who would be accompanying me on this stay) is disabled and requires such accommodations. The secretary was sure to double check with me about the room I had reserved , and assured me that I would receive the correct room.. Unfortunately, I received a room with 2 full-sized beds and a non-mobility assessable bathroom. This bathroom was extremely small and the tub made it very difficult for my mother to get in and out to shower. Furthermore, as my guest and I prepared to check-out of the hotel, I began to tidy up the room, to make clean-up a bit easier on the housekeeping staff. I removed bedding and organized it into piles, separating sheets from blankets and towels. I also removed any trash and began to wipe down surfaces. While I was tidying up the room, my mother left to throw away any trash gathered from the room. She came back and informed me that a male housekeeping staff member, had gotten hostile with her about putting a bag of trash into a garbage bin that was half full. In addition I would like to note the garbage bin was fairly close to the room we stayed in which was convenient for my mother, as she is disabled, walks with a cane, and has a boot of her foot. As a result, of this interaction my mother felt disrespected and overlooked. In my honest opinion, the hotel staff hostility could improve as this is the only reason I am not giving a 10 star review.

4.5

Wonderful - 4.5 out of 5

Audre Tue, 12 March 2024

Superb

5

Exceptional - 5.0 out of 5

Malaki Sun, 10 March 2024

Exceptional

5

Exceptional - 5.0 out of 5

Dennis Thu, 7 March 2024

Exceptional

Liked: It was great.. everything
Disliked: Everything was great

5

Exceptional - 5.0 out of 5

Suzanne Wed, 6 March 2024

Exceptional

Liked: Balcony view was awesome
Disliked: There wasn't an exhaust fan in the bathroom ~No liners in trash cans ~Sliding door almost impossible to open ~Creepy to see my name displayed on TV ~Housekeeping knocking on door, then entering way before check out time to tell me check out time was noon !!!!

0.5

Poor - 0.5 out of 5

1rustyrider Mon, 19 February 2024

Bad

5

Exceptional - 5.0 out of 5

Bill Thu, 15 February 2024

Almost perfect

Liked: Food was very good
Disliked: I would think the lounge should open at least 4:00, people check in around 3:00ish and it would be nice to be able to sit down and relax with a cocktail and it would be nice too see a server for your meal because we needed condiments and we had no one to ask

5

Exceptional - 5.0 out of 5

Nate Wed, 14 February 2024

Exceptional

5

Exceptional - 5.0 out of 5

Eduardo Sat, 3 February 2024

Exceptional

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Sheraton Chapel Hill Hotel 1 Europa Drive, Chapel Hill, NC