Sheraton Centre Toronto Hotel

It was a pleasant experience. The atmosphere was upbeat, staff personnel were outstanding. We used valet parking and I highly recommend this feature. You are greeted like family and everyone makes sure you are taken care of. The restaurant food was exceptional, overall nothing was disappointing.

Liked: Everything, was not disappointed at all.
Disliked: Nothing.

Great hotel and comfy bed.

Liked: Everything.
Disliked: Just the elevator doesn't work without a room key which they didn't tell us.

Disliked: Room needed to be renovated.

Be prepared for the $45.00 parking fee. It was crazy checking in and took about 20 minutes to get our vehicle on check out. Came to clean our room at 9am when check out isn't to 12pm.

Liked: Clean Room
Disliked: Price

Excellent! love the city life.

Liked: I liked how friendly and accommodating the staff was. Downtown Toronto was beautiful as well as The views. valet parking with the apps was cool, how you can request your ride and know the exact time who’s picking it up and what time your car will be ready. I love how everything was a walking distance. You could just google if you want something to eat and just explore. Driving your car everywhere is a waste. Walk or get a Uber.
Disliked: I would say the room service menu is a little misleading. It doesn’t have pictures so when you order you’re expecting a image in your head but when you get it, it’s completely different or if the item you ordered is written the same you’ll end up getting less of what you’re supposed to get. For instance, I asked for a burger with no onions. It comes with everything else, but I only received cheese on it even though I asked for no onions, that’s it. Besides that, everything was perfect. I just wish I would’ve explored more of the hotel.

Loved every minute of our...

Liked: Great location, fabulous staff, professional & attentive.
Disliked: N/A

Wonderful! A very relaxing base...

Liked: location was superb and the view from the room blew us away!
Disliked: For the price, I feel breakfast should have been included.

Absolutely gorgeous hotel in the...

Liked: Location was great. And also property was gorgeous.
Disliked: I wish they had self-parking on site.

Very nice central hotel, large,...

Liked: Location excellent, walked everywhere, very central, lots of restaurants and takeaways nearby.Chinatown, main squares, nightlife all easily accessible
Disliked: Very crowded lobby.

Exceptional

Liked: Location was fantastic. Very walkable. Room was large and clean.

Beautiful hotel, but an overall...

Liked: Gorgeous location! Views of the CN tower and skyline were stunning. Staff were very polite and helpful in times of need.
Disliked: Had a 2 hour wait to check in and missed a dinner reservation because of it. Shower leaked water all over the bathroom. Elevators took ages and only 2/6 appeared to be operational when we arrived. Had some difficulty with the TV because the streaming services didn’t work all the time.

Its was fine but I...

Liked: Comfortable beds. Great location. But that's it. Would not return.
Disliked: The pool was cold

Nice hotel, centrally located

Liked: Very nice hotel. Spacious room and great pool
Disliked: Breakfast was really limited. Not the type of breakfast you expect from a Sheraton