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Sheraton Centre Toronto Hotel

eeee - (888) 323-5826
Sheraton Centre Toronto Hotel, 123 Queen Street West, Toronto, ON -(888) 323-5826
Area: Downtown Toronto Southwest - Entertainment & Financial Districts
(Map)
4.15
HOTEL RATING: 
VERY GOOD
4.15 out of 5 (1855 Ratings)
3.1 miles The Danforth Music Hall
v17 mins driving
BOOK ONLINE OR CALL - (888) 323-5826
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The Spotlight on Sheraton Centre Toronto Hotel

Downtown Comfort Steps from Toronto's Best Stages

Modern, upscale, and right in the heart of the city, the Sheraton Centre Toronto Hotel offers a polished stay for music lovers. Located across from Nathan Phillips Square and just a short stroll to major venues like the Rogers Centre and Scotiabank Arena, this 4-star hotel blends convenience with comfort. Expect spacious rooms, marble bathrooms, and standout amenities like a year-round indoor/outdoor heated pool and a stylish 43rd-floor Club Lounge.

Why Concert-goers love it

You’ll love the central downtown location—within walking distance of major arenas and live music spots. The hotel’s connection to the PATH underground network means you can navigate the city late into the night without braving the weather. After the show, the calm, well-insulated rooms offer a quiet oasis to wind down. Flexible amenities and a helpful concierge team make catching a late concert or early check-out a breeze.

Who this Hotel is great for

  • Groups of friends who want a stylish base near the action
  • Solo travelers on a bucket-list concert trip
  • Couples planning a downtown weekend escape
  • Fans seeking a peaceful retreat after a loud night out
  • Budget-conscious music lovers looking for value in a 4-star setting

Food and Drink Options

The Sheraton features two on-site dining venues: Dual Citizen for quick bites and coffee, and 43 Down for craft cocktails and upscale small plates. While there’s no 24/7 room service, the central location means dozens of late-night eateries are a short walk or PATH stroll away. Breakfast is available and perfect for a post-concert lie-in recovery.

Nightlife Options

Being downtown means you’re surrounded by bars, lounges, and live music venues. Whether you want to keep the night going or grab one last drink, you’ll find plenty of nearby options. The hotel’s own bar, 43 Down, is a great place to start or end your evening with a curated cocktail.

What People Say

Reviews praise the location as unbeatable for exploring Toronto on foot. Guests love the spacious rooms, comfy beds, and consistently warm service. The heated pool and scenic waterfall garden offer a unique city-center escape. Many visitors also mention how quiet the rooms are, despite the hotel’s buzzing central location.

Areas for Improvement

While the Sheraton’s amenities are top-tier, some guests mention that certain common areas can feel a bit crowded during peak event weekends. Also, because it’s a large hotel, check-in lines may be longer during high-traffic times—but the friendly front desk staff help keep things moving.

The Bottom Line

For concert-goers wanting a polished, convenient stay right in the heart of Toronto’s entertainment district, the Sheraton Centre Toronto Hotel hits all the right notes.
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1 room
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2 guests
Amenities View More
y
Free Internet
u
Swimming Pool
E
Fitness Center
A
Business Center
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
j
Free Parking
B
Airport Shuttle
Other Amenities
` Garden
` Golf Course
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Coffee shop
` Private check-in/check-out
` Wheelchair accessible
` On-site parking
` kids club
` outdoor pool
` vending machine
` alarm clock
` kitchenware
` 24-hour security
` Concierge services
` Doorman
` Family Rooms
` Free Wi-Fi
` Off-Site parking
` Restaurant(s)
` Daily Housekeeping
` English
` Japanese
` French
` Korean
` Polish
` Portuguese
` Spanish
` Vietnamese
` Filipino
` Convenience Store
` Happy Hour
` Non-Smoking Rooms Available
` Parking Available
` taxi service
` Shops on site
` Electric vehicle charging station
` Smoke alarms
` Fire extinguishers
` Bicycle parking
` Guests can opt-out of daily cleaning service
` First aid kit available
` Cashless payment available
` Mobile app for room service
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Invoices
` Access to health care professionals
` Hygiene certification
` Sterilizing equipment
` Staff trained in safety protocol
` Free face masks
` Chinese [Mandarin]
` Chinese [Cantonese]
` Contactless check-in/out
` Food delivery
` Electronic room key
` Main entrance
` Audible alarm
` balcony/terrace
` Accessibility meeting spaces available
` Accessible entrance to swimming pool
` Accessible registration desk available
` Accessible rooms through interior corridor available
` Accessible rooms with 32-inch wide door opening available
` Accessible route to business center
` Accessible route to guest rooms
` Accessible route to spa
` Accessible route to the registration desk available
` Accessible vanities available
` ATM or cash withdraw on site
` CCTV security in common areas
` Closed-caption TV
` Complimentary drinking water
` Currency exchange service
` Daily disinfection
` Deadbolt on doors available
` Facilities for disabled guests available
` Fitness center
` Flashing door knocker available
` Hearing accessible room and/or kit available
` Laundry services
` Lever handles on door available
` Lowered electrical outlets available
` Lowered view port in doors available
` Luggage storage & lockers
` Mobility accessibility available
` Non-slip grab bar available
` Non-smoking property
` On-site accessible restaurants/lounges
` Safety chain and/or latch on doors available
` Self-closing doors available
` Accessible route to fitness center
` Spa/sauna
` Tour services
` TTY/TDD compatibility available
` View port in door available
` Visual alarms
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Alternative meal arrangement
` Accessible toilet
` Professional cleaning services
` Cleaning products available
` Room service available
` Pets allowed (charges may apply)
` Accessible bathtub available
` Accessible shower available
` Bicycle rental (charges may apply)
` Parking available (charges may apply)
` Valet parking (charges may apply)
` Xerox/fax in business center
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Sheraton Centre Toronto Hotel Guest Reviews

Overall Average Score: 
Very Good (4.15 out of 5)

Write a review

5

Exceptional - 5 out of 5

Debbie P, Guelph, visiting The Great Hall Toronto Sun, 14 April 2024

It was a pleasant experience. The atmosphere was upbeat, staff personnel were outstanding. We used valet parking and I highly recommend this feature. You are greeted like family and everyone makes sure you are taken care of. The restaurant food was exceptional, overall nothing was disappointing.

Liked: Everything, was not disappointed at all.
Disliked: Nothing.

4

Very Good - 4 out of 5

William, Oshawa, visiting Adelaide Hall Toronto

Great hotel and comfy bed.

Liked: Everything.
Disliked: Just the elevator doesn't work without a room key which they didn't tell us.

2

Disappointing - 2 out of 5

Dawn

Disliked: Room needed to be renovated.

3

Pleasant - 3 out of 5

Tammy R, Collingwood

Be prepared for the $45.00 parking fee. It was crazy checking in and took about 20 minutes to get our vehicle on check out. Came to clean our room at 9am when check out isn't to 12pm.

Liked: Clean Room
Disliked: Price

4

Very Good - 4 out of 5

Anonymous Fri, 8 August 2025

Adequate value for money

Liked: Good but unduly expensive
Disliked: Inflexible hours of restaurants

4.5

Wonderful - 4.5 out of 5

Stephane Fri, 8 August 2025

Superb

4.5

Wonderful - 4.5 out of 5

Anonymous Thu, 7 August 2025

Superb

Liked: Great pool. Was able to check in early which was nice.

5

Exceptional - 5 out of 5

Jennifer Thu, 7 August 2025

Exceptional

Liked: Location, everything
Disliked: Pool hours

4.5

Wonderful - 4.5 out of 5

Anonymous Thu, 7 August 2025

Superb

5

Exceptional - 5 out of 5

Sinéad Wed, 6 August 2025

Super

Liked: Fabulous friend m check in to checkout
Disliked: Nothing

4.5

Wonderful - 4.5 out of 5

Tracie Wed, 6 August 2025

Superb

Liked: Swimming pool, room size, staff.
Disliked: Arrived at 8pm to be told room wasn’t ready when checking should have been 3pm. They changed the room type to allow check in which was helpful, but can’t understand how it wasn’t ready by then for the room booked.

5

Exceptional - 5 out of 5

Maria Wed, 6 August 2025

Exceptional

5

Exceptional - 5 out of 5

Pooyan Wed, 6 August 2025

Great stay

Liked: The location is fantastic, the lobby is beautiful, and everything was very clean. Beds were comfortable, the staff was friendly, and the pool was excellent. Our kids really enjoyed the well-equipped playroom. The breakfast at the Dual Citizen restaurant was absolutely delicious.
Disliked: Nothing major, but the bathrooms in the rooms could use some updating. Also, the wait time for breakfast at the restaurant was quite long, a bit more efficient management there would help.

5

Exceptional - 5 out of 5

Aisha Wed, 6 August 2025

We enjoyed our stay here...

Liked: Right in the middle of downtown and easy access to the underground garage with the tunnel connecting the hotel!
Disliked: Nothin

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Sheraton Centre Toronto Hotel 123 Queen Street West, Toronto, ON
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