Disliked: Room needed to be renovated.

Be prepared for the $45.00 parking fee. It was crazy checking in and took about 20 minutes to get our vehicle on check out. Came to clean our room at 9am when check out isn't to 12pm.

Liked: Clean Room
Disliked: Price

Superb

Disliked: Water pressure in shower was very weak.

Exceptional

Exceptional

Liked: Great location. Clean room and friendly staff
Disliked: There was nothing I disliked

Passable

Liked: The location
Disliked: Our room did not get serviced. Bed was not very comfortable. Very poor lighting in bathroom. Very dated furniture and no bar fridge. Not the standard you expect from a Sheraton especially considering the cost.

Recommended!

Liked: Staff very helpful as we were unfamiliar with the area. Room was comfortable and clean. Will definitely return.
Disliked: Need disposable shower caps :)

Pleasant

Liked: staff at driveway service non existent much happier chatting to themselves than helping guests arriving or dept with luggage they simply watch you
Disliked: bell deskl

Exceptional

Exceptional

Liked: Right across from Nathan Phillips Square- we had a great view. Staff was very friendly, professional and helpful

Brilliant hotel ideal for business...

Liked: Very comfy rooms and plenty of lifts which were fast, in a hotel of that size would be easy to wait for lifts
Disliked: No one explained about the Underground PATH downtown when asked how to get to Union station we walked outside and it was freezing cold