Sheraton Centre Toronto Hotel

It was a pleasant experience. The atmosphere was upbeat, staff personnel were outstanding. We used valet parking and I highly recommend this feature. You are greeted like family and everyone makes sure you are taken care of. The restaurant food was exceptional, overall nothing was disappointing.

Liked: Everything, was not disappointed at all.
Disliked: Nothing.

Great hotel and comfy bed.

Liked: Everything.
Disliked: Just the elevator doesn't work without a room key which they didn't tell us.

Disliked: Room needed to be renovated.

Be prepared for the $45.00 parking fee. It was crazy checking in and took about 20 minutes to get our vehicle on check out. Came to clean our room at 9am when check out isn't to 12pm.

Liked: Clean Room
Disliked: Price

Exceptional

Very good

Liked: Location is good
Disliked: Over price

Exceptional

Superb

Liked: We had the best experience at the Sheraton Centre Toronto! From the moment we arrived, the staff were incredibly welcoming, friendly, and professional. We were pleasantly surprised with an upgrade to a super deluxe room with a breathtaking CN Tower view, which made our stay even more special.The location of the hotel is unbeatable, right in the heart of downtown, and the reception staff are truly outstanding. Housekeeping was also very attentive and kind, ensuring everything was perfect throughout our stay.I also want to highlight the hotel’s restaurant, Dual Citizen—one of the best dining spots in the city, with great food and atmosphere.Overall, this is a hotel I would highly recommend to anyone visiting Toronto. I’ll definitely be booking here again every time I’m in the city!
Disliked: nothing

Centrally located clean huge hotel

Liked: The pool, comfortable beds, location was central
Disliked: Rooms could be bigger

Exceptional

Liked: The staff were so helpful and efficient. And very friendly.
Disliked: There was nothing we didn't like. We only stayed one night, but it was a great experience.

Superb

acceptable

Liked: Location near to all
Disliked: The hotel offer me before to booking parking, but in the time we arrive they told me look where you can put the car and go up to the room how you can, they show me very little interest in the client like I me I think.The price they said one value in the end they put what they want, but in the end I paid more that the beginning where they show me the price

Mixed experience

Liked: Complimentary pool use during day of departure was great and staff assistance too.
Disliked: Check-in and breakfast are way too crowded and understaffed and the windows are too dirty to enjoy the view. Not really a 4 star experience.