Sheraton Centre Toronto Hotel Guest Reviews
OVERALL AVERAGE SCORE:
EXCELLENT (4.4 out of 5)
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| 0.2 miles from Toronto centre |
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Dawn Sun, 28 July 2013
Disliked: Room needed to be renovated.
Tammy R, Collingwood Mon, 28 November 2011
Be prepared for the $45.00 parking fee. It was crazy checking in and took about 20 minutes to get our vehicle on check out. Came to clean our room at 9am when check out isn't to 12pm.
Liked: Clean Room
Disliked: Price
Terri Sun, 21 April 2019
Pleasant
Disliked: Some front desk staff was incompetent. I had to speak with them 3 times regarding my bill before they fixed the problem. I have still yet to make sure if they didn?t over charge my account and if they gave me the right credits. They said booking.com did not send the modification of my stay.
Felecia Sat, 20 April 2019
Good
Liked: Comfy bed and excellent food
Helen Sat, 20 April 2019
Exceptional
Liked: Very comfortable bed. Great location, beautiful lobby, clean. Friendly and accommodating check in and check out staff.
Tsion Sat, 20 April 2019
Good
Craig Fri, 19 April 2019
an upscale, positive atmosphere in...
Liked: wonderful view, great lobby, modern
Disliked: no complaints
Mark Fri, 19 April 2019
Exceptional
Liked: Everything. Location, staff serivicezn room cleanliness and size
Disliked: Nothing. Long check in line up but hard to help thst
Sharrie-ann Thu, 18 April 2019
Great stay, I enjoyed it...
Liked: I loved my view overlooking City Hall and Toronto city looking North. I did not expect this snd I LOVED it. Thank you! The cleaning staff for my room 515, was sweet and helpful and did an excellent job of maintaining my room daily! While I loved my room and experience I think all the hotels I stayed in in South Korea on my tour exceeded amenities of my room with your hotel. Subtle but significant differences make a lot of impact. I enjoyed my stay, my room, and your welcoming staff. Thank you. I wish choose to stay with you again on my next visit.
Disliked: Nothing to dislike thank you.
Wasim Wed, 17 April 2019
Fabulous
Michelle Wed, 17 April 2019
Exceptional
Anonymous Wed, 17 April 2019
Location.location.location.
Liked: Great location, great view, fast elevators, large room, very clean.
Disliked: Upon check out I did not receive hotel bill, it was supposed to be sent via email. It wasn?t. I asked for help via Marriot twitter assistant and then had to ask again before it was sent two weeks later.
I rented a car through concierge at hotel, but had to return it to another hotel ( not far away, also Marriott group hotel, but rather inconvenient). Again, I did not received bill with detailed charges even though they had my email address and charges were almost double the inicial amount.
For the first two nights there were several parties in several rooms on my floor, people walking the corridors, yelling, talking...The second night it was well after midnight and still going on. I had to call reception twice to complain and their response was that they can?t really do anything about it. ( really?) They had other complaints too they said. I heard security guy through my door asking them politely to please be quiet within half an hour. At 1:30 am!! He had to come again, still being very nice and apologetic. It was after 2 am when the floor was finally quiet enough to sleep.
The green initiative was apparently changed, but the leaflets in the room still promote old version.
