Sheraton Centre Toronto Hotel Guest Reviews
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|0.2 miles from Toronto centre|
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William, Oshawa, visiting Adelaide Hall Toronto Mon, 13 May 2019
Great hotel and comfy bed.
Disliked: Just the elevator doesn't work without a room key which they didn't tell us.
Dawn Sun, 28 July 2013
Disliked: Room needed to be renovated.
Tammy R, Collingwood Mon, 28 November 2011
Be prepared for the $45.00 parking fee. It was crazy checking in and took about 20 minutes to get our vehicle on check out. Came to clean our room at 9am when check out isn't to 12pm.
Liked: Clean Room
Cheryl Tue, 1 December 2020
No value for money
Liked: Staff are friendly
Disliked: Small room, small bathtub, high price
Tomas Sat, 28 November 2020
Ben Thu, 26 November 2020
Disappointment. Felt I was depleted...
Liked: The location was great. A walking distance from the shopping stores on Queen Street and Eaton Centre. The valet service was astounding. They were so accommodating. I forgot my charger and they rushed and got it from the parking place for me. No hassle while making me feel welcomed. Beside one person who wasn't pleasant to me when I first checked in, every other person I have encountered was so nice and helped me on any issue I had. For that reason, I would say the service was exceptional. Chapeau!
Disliked: The bed was awful. The mattress was too soft and I had a feeling I was drowning or falling. The same applies to the pillows (too soft). I don't understand why in such high class hotels, the bed is the weak spot. Even the blanket doesn't feel nice. I tried avoiding the bed all and all, which was a bummer. Had the worst night's sleep in years. The room itself wasn't that big and I can't say the "view of the city" was impressive.
Jeremy Sun, 22 November 2020
Disliked: Wasn't made aware of the room service procedure and was unable to get any food to my room by the time I figured out that an app was needed for this
Dimitris Sun, 22 November 2020
Heather Sun, 22 November 2020
I won?t come back.
Liked: We didn?t have the breakfast. It said it was included in the stay but they didn?t say anything. I like the location of the hotel and the room was clean.
Disliked: Before coming I checked their red warning rules reference Covid. It said the gym was still open 0630-7 pm daily. When I checked in, I was told To make my reservation at the gym so I went there. I couldn?t get in so I called guest services and they told me to go back down. I did and I got in but there was no one to assist me there. I went to the front desk and the man I dealt with was so rude and told me the pool wasn?t his job and I would have to deal with them. I went down this morning at 730 to try to get in to work out and it was closed. I was told by front desk staff that it won?t open until 10. So frustrating.
Aymen Sat, 21 November 2020
Gail Fri, 20 November 2020
Ken Thu, 19 November 2020
Reth Thu, 19 November 2020