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Sheraton Centre Toronto Hotel eeee
Sheraton Centre Toronto Hotel, 123 Queen Street West, Toronto, ON | Area: Downtown Toronto Southwest - Entertainment & Financial Districts
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4.4
HOTEL RATING: 
EXCELLENT
4.4 out of 5 (1670 Ratings)
0.2 miles from Toronto centre
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Hotel Description
Elegant rooms and fantastic city views greet guests at the non-smoking Sheraton Centre Toronto Hotel. All 1372 rooms at the 43-story Sheraton feature sophisticated decor with mahogany work desks leather club chairs marble baths and flat-panel TVs. Wi-Fi is available for a fee. Each room also has a coffeemaker and windows that open. On-site eats are easy thanks to the hotel's three restaurants plus a lobby cafe. Corporate guests appreciate the hotel's 24-hour business services. Head outside to relax by the two-story waterfall and meditation pools. Recreation options include an indoor/outdoor pool fitness center sauna and full-service spa. Parking is available for a fee. The entire property is non-smoking. The Sheraton is in the center of downtown Toronto. The CN Tower is a 15-minute walk from the hotel as are the Metro Toronto Convention Center and the Hockey Hall of Fame. The hotel is connected to PATH a 17-mile underground shopping and entertainment complex. Toronto Pearson International Airport is 16 miles away.

Check-in time: 15:00   Check-out time: 12:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
u
Swimming Pool
E
Fitness Center
A
Business Center
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
j
Free Parking
B
Airport Shuttle
Other Amenities
` Business Center
` Free Internet In Public Areas
` Pets Allowed
` Restaurant
` Laundry
` Meeting/Banquet Facilities
` Parking
` Air Conditioning
` Concierge Service
` Currency Exchange
` Hair dryer
` Dry cleaning
` Internet services
` fitness center
` interconnecting room(s) available
` telephone
` alarm clock
` Accessible room
` Food and beverage outlets
` Handicap rooms
` Indoor pool
` Iron
` Non-smoking Rooms
` Outdoor pool
` Pool
` Safe
` Security
` Souvenir/Gift Shop
` Turkish Bath/Steam Bath
` TV
` Voice mail
` Free Internet

Sheraton Centre Toronto Hotel Guest Reviews

OVERALL AVERAGE SCORE: 
EXCELLENT (4.4 out of 5)

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2

Disappointing - 2 out of 5

Dawn Sun, 28 July 2013

Disliked: Room needed to be renovated.

3

Pleasant - 3 out of 5

Tammy R, Collingwood Mon, 28 November 2011

Be prepared for the $45.00 parking fee. It was crazy checking in and took about 20 minutes to get our vehicle on check out. Came to clean our room at 9am when check out isn't to 12pm.

Liked: Clean Room
Disliked: Price

3.4

Pleasant - 3.4 out of 5

Terri Sun, 21 April 2019

Pleasant

Disliked: Some front desk staff was incompetent. I had to speak with them 3 times regarding my bill before they fixed the problem. I have still yet to make sure if they didn?t over charge my account and if they gave me the right credits. They said booking.com did not send the modification of my stay.

4

Good - 4 out of 5

Felecia Sat, 20 April 2019

Good

Liked: Comfy bed and excellent food

5

Exceptional - 5 out of 5

Helen Sat, 20 April 2019

Exceptional

Liked: Very comfortable bed. Great location, beautiful lobby, clean. Friendly and accommodating check in and check out staff.

4

Good - 4 out of 5

Tsion Sat, 20 April 2019

Good

4.6

Wonderful - 4.6 out of 5

Craig Fri, 19 April 2019

an upscale, positive atmosphere in...

Liked: wonderful view, great lobby, modern
Disliked: no complaints

5

Exceptional - 5 out of 5

Mark Fri, 19 April 2019

Exceptional

Liked: Everything. Location, staff serivicezn room cleanliness and size
Disliked: Nothing. Long check in line up but hard to help thst

5

Exceptional - 5 out of 5

Sharrie-ann Thu, 18 April 2019

Great stay, I enjoyed it...

Liked: I loved my view overlooking City Hall and Toronto city looking North. I did not expect this snd I LOVED it. Thank you! The cleaning staff for my room 515, was sweet and helpful and did an excellent job of maintaining my room daily! While I loved my room and experience I think all the hotels I stayed in in South Korea on my tour exceeded amenities of my room with your hotel. Subtle but significant differences make a lot of impact. I enjoyed my stay, my room, and your welcoming staff. Thank you. I wish choose to stay with you again on my next visit.
Disliked: Nothing to dislike thank you.

4.4

Excellent - 4.4 out of 5

Wasim Wed, 17 April 2019

Fabulous

5

Exceptional - 5 out of 5

Michelle Wed, 17 April 2019

Exceptional

4.4

Excellent - 4.4 out of 5

Anonymous Wed, 17 April 2019

Location.location.location.

Liked: Great location, great view, fast elevators, large room, very clean.
Disliked: Upon check out I did not receive hotel bill, it was supposed to be sent via email. It wasn?t. I asked for help via Marriot twitter assistant and then had to ask again before it was sent two weeks later. I rented a car through concierge at hotel, but had to return it to another hotel ( not far away, also Marriott group hotel, but rather inconvenient). Again, I did not received bill with detailed charges even though they had my email address and charges were almost double the inicial amount. For the first two nights there were several parties in several rooms on my floor, people walking the corridors, yelling, talking...The second night it was well after midnight and still going on. I had to call reception twice to complain and their response was that they can?t really do anything about it. ( really?) They had other complaints too they said. I heard security guy through my door asking them politely to please be quiet within half an hour. At 1:30 am!! He had to come again, still being very nice and apologetic. It was after 2 am when the floor was finally quiet enough to sleep. The green initiative was apparently changed, but the leaflets in the room still promote old version.

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Sheraton Centre Toronto Hotel 123 Queen Street West, Toronto, ON