Great stay. The newly renovated rooms are wonderful. The worst I can say is that there are no towel holders for hand towels and only two small dresser drawers for clothes but we were only staying one night anyway. The restaurant is very good and very reasonable considering it is in the hotel. It is right across from Sesame Place so it is very convenient for those visiting. Very nice stay. I would definitely return.

Liked: Newly renovated room was gorgeous. Restaurant is reasonable and very good.
Disliked: No negatives really. The jacuzzi is a little worn and could have been hotter, nothing major.

Pleasant

Liked: The pool
Disliked: The food, the dirty toilet , actually having the room I reserved

Exceptional

Liked: Facilities were clean {common area, room, bathrooms etc...} Front desk... well, as with most, it all depends on who you get at the time, unfortunately...
Disliked: As far as the facility itself, I have no real complaints... The one thing I would recommend would be to give your front desk staff, some training on customer service... The other would be a recommendation on requesting that housekeeping staff speak English, especially around the guests...

staff friendly, clean, convenient!

Liked: loved the shampoo, conditioner and body wash hanging in the shower.
Disliked: n/a

Exceptional

Liked: clean
Disliked: $250 deposit hold

Our family had adjoining rooms...

Liked: The bed was comfortable and the bathroom was clean. The hotel was nicely decorated.
Disliked: The carpeting in the bedrooms looked dirty.

Very poor

Good

The room and faculties were...

Liked: it was very nice and clean.
Disliked: everything was fine and the staff was nice.

Good