Sheraton Brooklyn New York Hotel

Liked: The restaurant and bar were fabulous, as were the staff (that's you Marie).
Disliked: The location of the hotel. Nothing interesting nearby.

There was a lot of confusion around the check-in desk. Besides that, the rest of the stay was enjoyable.

Liked: Room was clean and up-to-date.
Disliked: Very disorganized at check in.

We booked the Sheraton because we had tickets to a concert at the Barclays Center. Wish the hotel was closer - says within walking distance, however since we were unfamiliar with the neighborhood had to use car service. Car service was convenient when leaving the hotel but a little pricey for such a short drive. Overall, a great hotel - very clean and staff was friendly. Highly recommend, just be prepared to pay for car service if you are looking to venture away from hotel.

Liked: Clean; comfortable; friendly staff.
Disliked: Too far from Barclay Center.

We stayed on 12/8/12 for The Rolling Stones concert. Hotel was neat and clean and the staff was very freindly. From Johan (out front), Christian (front desk), Ely (bar), Armando (restaurant manager) and others, everyone made us feel welcome. Good food too. I would definitely go back!

Liked: Clean; neat; hotel with great staff.

Very good

Liked: Location is great
Disliked: Rooms are a little tired, whole place could do with some love!

Not worth it unless you...

Liked: Location, it’s close to public transit. Staff is friendly
Disliked: It is dated and falling apart, paint, drywall and wall paper peeling, crumbling or cracking. Weird stains on wall and bath tub. Our whole floor smelled like chlorine, and there is no pool. The lobby always smelled like either incense or just dried leaves were burning.

Refundable security deposit

Disliked: We were been charged refundable security deposit upon our arrival which should have been released upon departure. That never happened due to some error on their side. It's been a month to our stay and the hotel hasn't found a solution to refund our money back. Absolutely slow customer service.

Exceptional

Superb

Superb

Very good

Very good

Liked: Location
Disliked: Old furnitures

Very good

Liked: We liked everything except that the beds were not firm enough.
Disliked: The beds were not firm enough, and one made too much noise.