Sheraton Brooklyn New York Hotel Guest Reviews
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Clark, San Diego, visiting Barclays Center
Liked: The restaurant and bar were fabulous, as were the staff (that's you Marie).
Disliked: The location of the hotel. Nothing interesting nearby.
Lance, Bethlehem, visiting Barclays Center
There was a lot of confusion around the check-in desk. Besides that, the rest of the stay was enjoyable.
Liked: Room was clean and up-to-date.
Disliked: Very disorganized at check in.
Taury, Yorktown Heights
We booked the Sheraton because we had tickets to a concert at the Barclays Center. Wish the hotel was closer - says within walking distance, however since we were unfamiliar with the neighborhood had to use car service. Car service was convenient when leaving the hotel but a little pricey for such a short drive. Overall, a great hotel - very clean and staff was friendly. Highly recommend, just be prepared to pay for car service if you are looking to venture away from hotel.
Liked: Clean; comfortable; friendly staff.
Disliked: Too far from Barclay Center.
Tim, Linwood, NJ
We stayed on 12/8/12 for The Rolling Stones concert. Hotel was neat and clean and the staff was very freindly. From Johan (out front), Christian (front desk), Ely (bar), Armando (restaurant manager) and others, everyone made us feel welcome. Good food too. I would definitely go back!
Liked: Clean; neat; hotel with great staff.
Suhaila Mon, 18 August 2025
Just okay
Liked: Location
Disliked: No facilities . You need to carry your bags yourself.
Kalena Mon, 18 August 2025
They charged me twice from...
Liked: The location is great!
Disliked: They charged me twice which affected my finances drastically.
Ayad Sun, 17 August 2025
Exceptional
Liked: Location
Disliked: All good
Tapan Sat, 16 August 2025
Exceptional
Serrano Sat, 16 August 2025
Exceptional
Ibrahim Sat, 16 August 2025
The staff was great but...
Liked: The staff was really nice and professional
Disliked: We were told we’re could have an early check-in but it turns out our room wasn’t ready until the 3:00 check in time (a ended up working out but it was annoying as we were told it wouldn’t be as problemThe shower kept leaking from the ceiling light (in the shower itself). The ceiling had a lot of water damage. The beds were incredibly uncomfortable and there were light brown spots on the sheets
Fleur Fri, 15 August 2025
Perfect spot for a weekend...
Liked: Great location for both transport and amenities, very comfortable & clean room
Disliked: Reception/hang out area is small and parts of the hotel feel a little dated
Donna Fri, 15 August 2025
Very good
Jarel Thu, 14 August 2025
Bad
Kate Thu, 14 August 2025
Very good