Courtland Grand Hotel Trademark Collection by Wyndham Guest Reviews
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Caroline, Baton Rouge , visiting The Tabernacle Atlanta
Wasn't a fan of the parking garage.
Disliked: Confusing layout.
Sezer, Bonaire, visiting Masquerade Atlanta
There is no place like Hyatt.
Liked: Manager and the staff was nice!
Disliked: Small room and smelly pillows and very noisy - couldn't sleep :(
Katie Tue, 8 July 2025
Horrible
Liked: Location
Disliked: No room service. No one answer when calling for room service. Dirty towels and trash in hall way from other customers staying at hotel
Devon Mon, 7 July 2025
Very good
Perez Mon, 7 July 2025
Good
Dierra Mon, 7 July 2025
Disappointing
Kelsi Mon, 7 July 2025
I didn’t stay here, there...
Liked: Nothing
Disliked: Everything
Rebekah Mon, 7 July 2025
They buy good reviews, but...
Liked: I liked the downtown location and the valet staff was amazing.
Disliked: This hotel overcharges once you check in and their “amenity” charge doesn’t even get you stocked vending machines or peaceful mornings. Housekeeping bangs around the whole day and leaves multiple carts at a time blocking doors making it impossible to get in and out your room. They tried to enter 2 hours before checkout without knocking. I even had one almost run me over coming up behind me with a cart! The front desk staff doesn’t answer the phones and when you get in front of them, they are surly. The bathroom was dirty when we got there and the room was cleaner when we left. They didn’t even have a working fridge so our food went bad overnight. They also texted guests shutting water off for the entire north tower for 3 hours to do maintenance. We booked because it looked nice and once we looked around we found that all the positive reviews are bought. They have signs everywhere offering $10 food vouchers for a 10 star review. The whole place is a poorly managed joke!
Randy Mon, 7 July 2025
Exceptional
Randy Mon, 7 July 2025
Exceptional
Veisinia Mon, 7 July 2025
Exceptional
Keiossha Mon, 7 July 2025
Superb