Sheraton Atlanta Hotel Guest Reviews
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|1.6 miles from Atlanta centre|
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Caroline, Baton Rouge , visiting The Tabernacle Atlanta Mon, 6 January 2014
Wasn't a fan of the parking garage.
Disliked: Confusing layout.
Sezer, Bonaire, visiting Masquerade Atlanta Sun, 16 June 2013
There is no place like Hyatt.
Liked: Manager and the staff was nice!
Disliked: Small room and smelly pillows and very noisy - couldn't sleep :(
Deborah Fri, 13 September 2019
Liked: Overall it was a great experience and the massage therapist you have on location was wonderful
Disliked: Staff could have been a little more cheerful. They were nice but they didn?t seem happy to be there
Donna Thu, 12 September 2019
Disappointed in the service. When...
Disliked: My room was not cleaned even though I was out for 8 hours. I don?t believe there was an intent to clean it because two housekeepers knocked on my door in early evening to ask ?if I needed anything? but they had no cleaning cart or supplies with them. I needed to have my room cleaned! Isn?t that what we expect when we stay in a hotel?
Juanita Wed, 11 September 2019
Disliked: I had things stolen from room
Danielle Tue, 10 September 2019
Liked: Great hotel complimentary water and Starbucks coffie in the room!
Tiffany Tue, 10 September 2019
Pam Mon, 9 September 2019
Did not give us clean...
Disliked: Should have warned us that it had been shut down for a month with legionnaires disease prior to us arriving.
Adam Mon, 9 September 2019
Very professional and helpful!!!!
Liked: The staff was very helpful do me me having to park a 14 foot trailer. They informed me of the over size lot and had a shuttle transport me. Thank you so much.
Jarvis Mon, 9 September 2019
Liked: I lost my keys & somebody turned them into security, & they turned them into me .
Brittany Mon, 9 September 2019
Liked: The location was the best , near everything
Disliked: Everything was OUT OF ORDER - elevator from the parking deck, elevators on the north tower, ice machine, refrigerator.... room was not ready for check in until 5pm but the parking was comp for inconvenience
Candace Sun, 8 September 2019
Liked: The location was great, that?s why we originally picked it
Disliked: The room was nothing special. There were spots where the carpet was coming up, bed wasn?t very comfortable, and the bathroom was quite small. There was a mistake with our reservation, it had somehow booked 2 rooms for one night instead of one room for two nights. My card had already been charged by booking.com. Booking was willing to transfer the money to a different night, but the hotel refused. So they kept my money for both rooms even though I only checked into one.