over all had a good...

Liked: friendly staff
Disliked: room was clean bathroom was not and closet was not clean sink dirty and toilet

treated like garbage by Jay...

Liked: Absolutely nothing because Jay the manager cancelled my entire reservation at 6 pm the day of check in. Jay said my credit card did not go through. This is a lie. my card company notifies me when a charge is rejected and there was plenty of credit left on that card. Jay said he emailed me about the rejected card but I received no such email. I?m going to file a formal complaint with Sheraton, and I want to speak to someone at booking.com about this.
Disliked: The manager, Jay, was so disrespectful and dismissive of me. he humiliated me in front of my friend.

Superb

Liked: everything
Disliked: maybe more security outside

nice, but don?t put guests...

Liked: nice and clean
Disliked: we came on a Monday, the parking lot was half empty so it wasn?t crowded at all. Not only did they put us on the 15th floor, but it was the room right next to the elevator so we could hear it going up and down in the early morning hours. very annoying when there was probably ANY number of rooms not by the elevator we could?ve been put in.

Very bad experience

Good

Liked: The staff were super friendly and helpful.
Disliked: The pool was really dirty. I understand that the pool is surrounded by trees but the automatic pool cleaner could have been scheduled to be on during the time the pool was closed. The water level was too low for the skimmers to work so everything just floated around.

Great location to Globe Life...

Liked: Great, friendly staff. Clean, comfortable rooms. Good breakfast selections and great location to Globe Life Field.
Disliked: All was well with my stay

Exceptional

Exceptional

Liked: Breakfast was very good. Made to order omelets!