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AustraliaShendish Manor Hotel Guest Reviews
Overall Average Score:
Good (3.8 out of 5)
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Mark Sun, 19 June 2022
Superb
Adrian Sat, 18 June 2022
Excellent facilities, I would highly...
Liked: The staff were polite and extremely helpful. The room was large and accommodated us well. We eat in the restaurant one evening and the food was excellent and well priced. Breakfast was standard buffet, good quality.
Disliked: Some of the carpets in the hotel need replacing as they are very worn. I'm not a golfer so more outdoor area for walking would be good but I understand the need for a golf club and course.
Mark Sat, 18 June 2022
Great Stay will be back
Liked: great place to stay
Disliked: no aircon but there are fans so all good
Sharon Sat, 18 June 2022
Exceptional
Liked: The staff were very pleasant and made us feel welcome .
Disliked: A room with a better view
Constantin Fri, 17 June 2022
Exceptional
James Wed, 15 June 2022
Pleasant
Liked: Wedding food staff drink great
Disliked: Broken window in room.£50 taken from my account still not refunded.TV remote not working
Navyaan Tue, 14 June 2022
Exceptional
Pamela Tue, 14 June 2022
Poor
Liked: Location and the food was good Grounds are pretty.
Disliked: No phone in room asked three times at front desk for a phone they said they didn't have anymore phones because they were broken !!!!Never stayed at a hotel where you get one towel for two people we asked the first day for two towels next day only one towel can't phone front desk as there's no phone so going up and down to front desk repeatedly.Then card key doesn't work on a daily basis so up and down again.Dirty carpets in the rooms need replacing or cleaning would not walk on them in bare feet.Rooms are shabby need repainting and furniture is old and scuffed. Hall ways are in need of paint! and new carpets.Wallpaper peeling in areas.Service slow and electrical problems in breakfast room and not enough staff.Do I need to say more would not stay here again.
Susan Tue, 14 June 2022
Exceptional
Liked: Clean, comfortable and friendly
Mark Tue, 14 June 2022
Very poor
Liked: Breakfast was OK the staff were friendly but at breakfast time they were talking loud and laughing loudly. Hotel looked nice from outside.
Disliked: I Didn't get the room I booked I phoned to check four days before I arrived to confirm and I was promised a room on the first floor with a view of the grounds as my son was sitting his exams the next morning, so he would feel relaxed. WHAT we got was a ground floor room dark and dingy view from the window a wall about three feet away, carpet was dirty and had not been hooved dust all over the place, I went and complained about room was told we are fully booked can't move us I spoke to the manager all he could say is that I'm very sorry there was no proper apology I felt that they are only interested in profit and not there customer's , they did come in and cleaned the room. The only nice thing is the property and the grounds, could do with a revamp paint and carpets. WOULD NOT STAY THERE AGAIN.
