Shangri-La Hotel Sydney

Very good

Superb

Superb

Superb

Uneventful and the worker checking...

Liked: It was a good location
Disliked: The service was not the best. Toiletries are minimal. The shower was poor quality and the air con was on cold. They claimed I got an upgraded room but I didn’t it was a view change but had buildings in the way

Superb

Very good

Liked: We liked the friendly staff and the Hotel for position and we loved the Deluxe room
Disliked: Two things. When we booked we asked for a room overlooking Darling Harbour. What we got was a room overlooking the road and all we saw on Sundy afternoon were the pro-Pallistinian protesters. We called the reception and asked for a different room overlooking the Opera House and were told there was nothing available. And second when we asked for a room change we told the receptionist we were there to celebrate my birthday and she told us that within half an hour someone would bring us a complimentary bottle of Sparkling Champagne. We waited an hour and the person with the Champagne didn't show. I kept checking outside to see if it had been left outside our room, but it hadn't. Disappointed

Lovely and enjoyable

Was a really great location,...

Liked: I was really nice and felt luxurious, the staff were all great,
Disliked: I left a note saying it was my partners birthday and it was first hotel ever not to leave a special note and food gift etc, the shower was not clean properly and had to wipe out and rinse the floor