Shadow Ridge Resort Hotel

Very good

Not pleasant

Disliked: I will start by stating that I travel for business, so I am quite aware of what can be reasonably expected in lodging. I have stayed in Motel 6s, which were in better repair than my room in Shadow Ridge (204 -1). My stay July 23-26, 2025, was absolutely horrible for the following reasons.1. The room was very dark, being in an inside corner of the building (I'm guessing they put me in a dark corner because I booked through Booking.com, or they save the nice rooms for residents and rent out the awful ones, which no one wants to purchase for others). Even though I checked in close to 3 PM, this unpleasant room is what was provided. There must have been nicer rooms available at that early check-in time.2. Lighting was inefficient, and some lights didn't work.3. Every shelf in the mini fridge was either cracked or broken.4. Although the bathroom appeared clean, it smelled of stagnant, moldy water.5. Area rugs would not stay in place, causing areas of them to rise and create a trip hazard. My guest and I tripped and came close to falling.6. Curtains were missing hooks and falling off the rod.7. Directional signage throughout the building was inefficient.7. Front desk staff are either uninformed or outright dishonest about parking. The gentleman checking me in claims that he informed me that overnight parking is not allowed in the three large lots surrounding the hotel. If he did, he should have been extremely clear about this and stressed this strongly. My guest was very unhappy about paying $318.21 to get her vehicle back.I understand there is a reason to provide one reserved parking space per unit, but what should guests do if more than one driver needs a place to park? I was given instructions from another front desk staff member to park in one of the two parking garages within a few miles or a no-charge lot on Sunridge. She failed to tell me that although you could park in these places, cars would be towed after 3 AM. Obviously,

Very good

It gave us the reset...

Liked: It’s a home away from home feeling but in a very relaxing environment. The value of our stay was worth every penny. We got it on a great summer deal. Hopefully deals like these come during the winter time. We love Park City and I recommend this resort lodging to stay in.

Good location and value.

Liked: Good location (10 min walk from Main Street shops). Good value.
Disliked: Room was a bit dated. Not much of a “Mountain View” that we paid extra for.

Very good.

Superb

Very good

Liked: The location to the base lifts were great! It took us under 5 minutes to walk from room to Payday/Crescent Express. The facilities were also really great as it helped us relax after a long day of snowboarding. The hot tub and sauna are great to have. Also, we were allowed use of the storage room and locker room/shower on the day of our checkout so that we could snowboard for another day before leaving Park City.
Disliked: The room felt a bit outdated but not a huge effect to our overall stay.

Very close to ski lifts!

Liked: The closeness to ski lifts and city center.