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AustraliaShadow Mountain Resort & Club Guest Reviews
Overall Average Score:
Very Good (4.5 out of 5)
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Sarah, St. Charles, visiting Coachella Festival Tue, 23 April 2013
Liked: Great atmosphere; excellent staff; totally perfect!
Disliked: None.
Brodie Fri, 2 May 2025
Very good
Disliked: Rooms were not made up. We have never stayed in a resort that doesn’t do this so we were surprised to stay for 4 nights and to have had no contact at all from staff
Kendall Tue, 29 April 2025
Exceptional
Wilasinee Sun, 27 April 2025
Wonderful experience
Liked: Good location, clean and beautiful view.
Disliked: On the last night of my stay, I had trouble with the key — it was extremely difficult to unlock the door. I tried to find someone to help, but it was late at night after the Coachella music festival, and there was no one at the lobby. After struggling for about 30 to 45 minutes, I was finally able to get inside. I almost cried but I finally laughed. I had all the videos , that’s so funny and worrying.
Christina Sat, 26 April 2025
Coachella weekend 2
Liked: This place is so beautiful. The view from our balcony was gorgeous. My cousin, who normally books with air bnb, was impressed. I'm so glad I booked a room like a year before Coachella. The price and location was great being it was weekend 2 of the concert. The young gentleman at the front desk was very nice and accommodating. Kuddos to him. The bed was comfy and the room and bathroom was spacious.
Disliked: The shower door didn't keep the water from coming out, so when stepping out of the shower, I would step in a pool of water. There was also a wine glass that had a huge crack and ended up breaking as soon as I took it out.
John Mon, 21 April 2025
Very good
John Sun, 30 March 2025
Very good
Peter Mon, 24 March 2025
We enjoyed our stay and...
Liked: Excellent property, location, and value.
Disliked: Decor is a little dated and a few modern amenities like usb charging ports would be nice.
Maureen Fri, 21 March 2025
Superb
Liked: We loved our stay and we don't even play tennis or golf! We loved the vibes of a place that goes back to the '50's.And the staff was just so incredibly warm and friendly! Julian at the front desk could not have been more helpful with a check-in request and Javier at the cafe made sure we were treated with lots of TLC. Our room was comfortable and clean and spacious. Can't wait to come back.
Maria Thu, 20 March 2025
Pleasant
Mark Mon, 17 March 2025
Very good
