Service Plus Inns and Suites Calgary

Three members of our families met at the hotel for the funeral service - one from Manitoba, one from Lethbridge and my husband and I from B.C. I use a walker and as we had no car; we had counted on the offered shuttle service. As the hotel has no dining room, we'd planned to eat at the casino. We were extremely disappointed in our stay.

Liked: The morning breakfast.
Disliked: Hotel rates in US dollars; no shuttle service.

Clean; bright; large and quiet. Great hot breakfast and parking.

Disliked: Ground floor room.

Unpleasant stay.

Liked: Room was clean.
Disliked: We booked our stay online. When we got there, they tried to charge me again for the room. We got it sorted out and I proved to them I had paid in full already. When morning came, there was an invoice under the door that said we still owed $175 for the room. The supervisor at the front desk made it a hassle for us to try and prove again that we had paid. The only thing is, we paid $229 for the room online. The room was only worth $175 in their records. They tried to charge us twice for something we had paid significantly higher for. Because of having to prove to them that we had indeed paid, we were late for our event across the way and did not have time for their breakfast.

Can't say enough about the front desk staff - very pleasant and helpful. The room was very clean and spacious. The morning breakfast was fantastic - lots of food, both hot and cold, and the tables were kept very clean with the wait staff always there for anything you needed. We will definitely make this our go to place in Calgary.

Liked: Great place for families!

Very good

Passable

Liked: It was what I expected from a 2-3 star hotel. Nothing fancy, a typical middle of the row hotel.
Disliked: The price for this level of hotel was ridiculous but it was all we could get that weekend close to where we wanted to stay.

Exceptional

Superb

Very good

Exceptional

Liked: Location was great, comfortable and clean room. Breakfast was great.

Very good

Exceptional

Liked: Everything was perfect :)
Disliked: The breakfast is quite limited (not so many healthy options)

Do not stay at the...

Liked: Daily HOT buffet breakfast that was included with our rooms.
Disliked: We stayed 4 days over a weekend and it seems so did every junior sports team in the area. Parents did not control their children to a satisfactory level and allowed them to play with balls and run up and down the hallways. Front desk had to be called several times on children and their parents who were equally distruptive.