Service Plus Inns and Suites Calgary

Three members of our families met at the hotel for the funeral service - one from Manitoba, one from Lethbridge and my husband and I from B.C. I use a walker and as we had no car; we had counted on the offered shuttle service. As the hotel has no dining room, we'd planned to eat at the casino. We were extremely disappointed in our stay.

Liked: The morning breakfast.
Disliked: Hotel rates in US dollars; no shuttle service.

Clean; bright; large and quiet. Great hot breakfast and parking.

Disliked: Ground floor room.

Unpleasant stay.

Liked: Room was clean.
Disliked: We booked our stay online. When we got there, they tried to charge me again for the room. We got it sorted out and I proved to them I had paid in full already. When morning came, there was an invoice under the door that said we still owed $175 for the room. The supervisor at the front desk made it a hassle for us to try and prove again that we had paid. The only thing is, we paid $229 for the room online. The room was only worth $175 in their records. They tried to charge us twice for something we had paid significantly higher for. Because of having to prove to them that we had indeed paid, we were late for our event across the way and did not have time for their breakfast.

Can't say enough about the front desk staff - very pleasant and helpful. The room was very clean and spacious. The morning breakfast was fantastic - lots of food, both hot and cold, and the tables were kept very clean with the wait staff always there for anything you needed. We will definitely make this our go to place in Calgary.

Liked: Great place for families!

Great hotel

Liked: Wonderful staff, hot breakfast, and facilities
Disliked: Only 1 front desk staff when checked in. Should have more than 1 all the times for such a big hotel.

Exceptional

Very good

Exceptional

Superb

Exceptional

Passable

Disliked: Breakfast not good.everyday something not interesting

Exceptional

Very good