Name: Service Plus Inns and Suites Calgary
Address: 3503 114 Avenue Southeast, Calgary, AB
Telephone: (888) 406-7656
Rating: 4.25

Three members of our families met at the hotel for the funeral service - one from Manitoba, one from Lethbridge and my husband and I from B.C. I use a walker and as we had no car; we had counted on the offered shuttle service. As the hotel has no dining room, we'd planned to eat at the casino. We were extremely disappointed in our stay.

Liked: The morning breakfast.
Disliked: Hotel rates in US dollars; no shuttle service.

Clean; bright; large and quiet. Great hot breakfast and parking.

Disliked: Ground floor room.

Unpleasant stay.

Liked: Room was clean.
Disliked: We booked our stay online. When we got there, they tried to charge me again for the room. We got it sorted out and I proved to them I had paid in full already. When morning came, there was an invoice under the door that said we still owed $175 for the room. The supervisor at the front desk made it a hassle for us to try and prove again that we had paid. The only thing is, we paid $229 for the room online. The room was only worth $175 in their records. They tried to charge us twice for something we had paid significantly higher for. Because of having to prove to them that we had indeed paid, we were late for our event across the way and did not have time for their breakfast.

Can't say enough about the front desk staff - very pleasant and helpful. The room was very clean and spacious. The morning breakfast was fantastic - lots of food, both hot and cold, and the tables were kept very clean with the wait staff always there for anything you needed. We will definitely make this our go to place in Calgary.

Liked: Great place for families!

Good

Liked: Room was clean and employees were nice
Disliked: Jacuzzi was down and the location isn’t great

Not a top of the...

Liked: Service Plus Inns was quite far out from Calgary but it meant it was quiet but all necessary facilities (cafe, restaurant, etc) were situated close by and there was a microwave if you felt like doing your own snack. Parking was available, which was great.
Disliked: Breakfast was self service (which was not an issue) but got very busy and food and cutlery got consumed very fast and staff could not keep up with the demand sometimes.

Superb

Exceptional

Good

Liked: Good price
Disliked: The breakfast was adequate. We grabbed food elsewhere the second two mornings. Sweet rolls, Danish, or muffins would have been nice.The door to our room had to be pulled tight to get it to lock and housekeeping left it open. We complained and maintenance came and left without fixing it. He did fix it sometime the next day while we were out.

Perfect for an overnighter in...

Liked: The hotel was just off the Deerfoot Trail which was great for where we wanted to go in the city. The room was reasonably spacious and great shower pressure.
Disliked: The air conditioning unit was quite loud but it was warm so we needed to use it.

comfortable stay, all things considered

Liked: friendliness of staffbreakfast big shout out to Simon at the front desk - super friendly and helpful
Disliked: size of roomno dispensers for bath products - only soap and small bottles which were not supplied on subsequent days beds not made on one of the days

Good

Very good

Very good stay!

Liked: Check-in was quick and hassle-free. The room was clean, and the bed, pillows, and sheets were all fresh and comfortable. The washroom was decent.I requested for a microwave in the room and it was there, I appreciated that!Breakfast was good.The swimming pool area was decent—my son really enjoyed swimming and had a great time on the slide.
Disliked: When we checked in, we were informed that breakfast was served until 10am. The next morning, we went to the dining area at 9:15, only to find that breakfast had already ended at 9am. Thankfully, a kind young lady in the kitchen allowed us to grab some bread, fruit, and coffee. We later learned that breakfast runs until 10am on weekends but only until 9am on weekdays. We arrived on a Monday for a two-night stay, so that detail would have been helpful to know in advance.We booked a room with two queen beds for four people. Prior to our stay, I had requested two extra pillows. When we arrived, each bed had three pillows, so I assume the standard is two per bed. While that worked out fine for us, but it was a little uneasy.The shower head could use a bit of updating, but overall, the stay was comfortable.