Service Plus Inns and Suites Calgary

Three members of our families met at the hotel for the funeral service - one from Manitoba, one from Lethbridge and my husband and I from B.C. I use a walker and as we had no car; we had counted on the offered shuttle service. As the hotel has no dining room, we'd planned to eat at the casino. We were extremely disappointed in our stay.

Liked: The morning breakfast.
Disliked: Hotel rates in US dollars; no shuttle service.

Clean; bright; large and quiet. Great hot breakfast and parking.

Disliked: Ground floor room.

Unpleasant stay.

Liked: Room was clean.
Disliked: We booked our stay online. When we got there, they tried to charge me again for the room. We got it sorted out and I proved to them I had paid in full already. When morning came, there was an invoice under the door that said we still owed $175 for the room. The supervisor at the front desk made it a hassle for us to try and prove again that we had paid. The only thing is, we paid $229 for the room online. The room was only worth $175 in their records. They tried to charge us twice for something we had paid significantly higher for. Because of having to prove to them that we had indeed paid, we were late for our event across the way and did not have time for their breakfast.

Can't say enough about the front desk staff - very pleasant and helpful. The room was very clean and spacious. The morning breakfast was fantastic - lots of food, both hot and cold, and the tables were kept very clean with the wait staff always there for anything you needed. We will definitely make this our go to place in Calgary.

Liked: Great place for families!

Might return

Liked: It was clean, bed was comfortable. Check in easy. The day manager was very nice and helpful.
Disliked: Rooms were noisy - parking lot sounds, ice machine just down hall was filled at 5:45 and was extremely loud for about 10 minutes. Personal in room above stomping around late at night and early in morning - better soundproofing needed. Fridge was set wrong and froze the items I put in it. Breakfast was lacklustre.

Very good

Very good

Liked: The amenities.
Disliked: The environment around the hotel.

Very good

Good

Clean, comfortable accommodation with great...

Liked: Very happy staff, comfortable clean room, and great breakfast options.

Superb

Passable

Convenient stay in clean room....

Liked: Clean, good bed and shower. Lot of parking. Choices of restaurant in the neighbourhood.
Disliked: Busy due to lot of athletics, (younger / minor). Crowded breakfast room. However you work around this. But a real no-go is the embarrassing noise of the ice-machines…..