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Serrano Hotel eeee
Serrano Hotel, 405 Taylor Street, San Francisco, CA| Area: Downtown - Union Square
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BOOK ONLINE OR CALL 877-477-8598 promo code HBC7858
3.7
HOTEL RATING:
GOOD
3.7 out of 5 (471 Ratings)
0.5 miles from San Francisco centre
BOOK ONLINE OR CALL 877-477-8598 promo code HBC7858
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Hotel Description
With 24-hour fitness and business facilities free morning coffee and a location that's walking distance from popular San Francisco attractions the Serrano Hotel is a favorite among our guests visiting the city. The 17-story 235-room Serrano Hotel's decor is accented with Mediterranean touches but technology features prominently with in-room flat-panel TVs iPod docking stations and minibars. Wi-Fi is available for an extra charge. There is a 24-hour fitness room and the business center is also open around the clock. Enjoy drinks and a meal in the hotel's restaurant and lounge or borrow a board game from the hotel library. Pets are welcome and parking is available for an additional fee. The Serrano Hotel is downtown rubbing shoulders with the theater district and is a 30-minute drive from San Francisco International Airport. Union Square is three blocks away with plenty of boutiques restaurants and shops to explore. Moscone Convention Center is within easy walking distance and there are BART (Bay Area Rapid Transit) rail system and streetcar stops nearby. Chinatown and the classic cable cars are also blocks away. If you have a car the hotel can arrange parking (for a fee). Raise your complimentary glass of wine or cup of joe at Serrano Hotel a "great hotel" in the "perfect location" for seeing the best of San Francisco.

Check-in time:15:00 Check-out time:12:00
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1 room
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2 guests
Amenities View More
y
Free Internet
E
Fitness Center
A
Business Center
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
j
Free Parking
u
Swimming Pool
B
Airport Shuttle
Other Amenities
` Business Center
` Pets Allowed
` Restaurant
` Valet Parking
` Room Service
` Sauna
` Air Conditioning
` Continental Breakfast
` Currency Exchange
` 24-Hour Front Desk
` Dry cleaning
` telephone
` alarm clock
` 24-hour security
` Accessible facilities
` Accessible parking
` Accessible room
` Adjoining rooms
` Air conditioning individually controlled in room
` AM/FM radio
` ATM/Cash machine
` Bell staff/porter
` Business services
` Cable television
` Calling card calls
` Catering services
` Children welcome
` Collect calls
` Color television
` Complimentary shoeshine
` Concierge desk
` Conference facilities
` Connecting rooms
` Doctor on call
` Early check-in
` Fax service
` Fitness center on-site
` Full american breakfast
` Full service housekeeping
` Hairdryer
` Handicap rooms
` Hotspots
` Housekeeping - daily
` Interior corridors
` Iron
` Ironing board
` Late check-out available
` Laundry/Valet service
` List of movie channels available
` Lobby coffee service
` Lounges/bars
` Meeting rooms
` Non-refundable charge for pets
` Non-smoking
` Non-smoking rooms (generic)
` On-site business center
` Parking fee managed by hotel
` Photocopy center
` Public address system
` Remote control television
` Room service - limited hours
` Safe deposit box
` Security
` Storage space
` Technical concierge
` Transportation services - local office
` TV
` Valet same day dry cleaning
` Video review billing
` Voice mail
` Wakeup service
` Wireless internet connection in public areas
` High speed internet access for laptop in public ar
Serrano Hotel 405 Taylor Street, San Francisco, CA

Serrano Hotel Guest Reviews

OVERALL AVERAGE SCORE:
GOOD (3.7 out of 5)

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2.5

Fair - 2.5 out of 5

Anonymous Thu, 14 December 2017

Passable

Liked: The bedding was so dirty. They called at 12am to call about someone smoking basically saying it was us. They told us that if they smell any smoke in our room we would have a $250 fine. They were not very nice at the front desk.
Disliked: The room looked to old to much services was going on it was very messy and the placed smelled.

1.3

Poor - 1.25 out of 5

Anonymous Wed, 13 December 2017

Very poor

3.6

Good - 3.55 out of 5

Cor Fri, 8 December 2017

Very good location

Liked: Nicely renovated rooms.
Disliked: For 2 persons the size of th room was too small, only 1 sit accommodation and cabinet for cloths was too small when staying for 1 week.

2

Disappointing - 2.0 out of 5

arcangelo Thu, 30 November 2017

The hotel was in a sad poor location with a lot of homeless people asking for money.. the hotel was under a lot of construction. Old rooms Overall ..,very disappointed.. pictures online were not accurate..

Liked: Staff at desk was polite.
Disliked: A lot of active construction ..old run down rooms .. hair dryer not working.. homeless people begging for money outside.. very freighting..

5

Exceptional - 5.0 out of 5

Denise Tue, 28 November 2017

Highly recommend. Location was perfect.

Liked: The property was more luxurious than expected. It appeared to have been recently remodeled. The suite was also bigger than expected.
Disliked: It was all perfect! Staff was amazing.

3.8

Good - 3.75 out of 5

Steve Fri, 24 November 2017

Banging stay.

Liked: Close to main city attractions, bars,restaurants and transport links. Good bar/restaurant on site.
Disliked: Lots of floors Under renovation, but at least they didn't start banging until 9am.

1.7

Poor - 1.65 out of 5

Pierre Fri, 24 November 2017

Avoid this hotel, but if...

Liked: Not much. What was not bad was average at this hotel.
Disliked: The hotel needs renovation and most of the staff proper training. Worst of all was that they without authorisation used my credit card several times. A part from the legitimate charge of the room a large number of debits and credits were made on my credit card during and after our stay. To sum up, the hotel still owes me 350 USD. There was a withdrawal from my card of 699 USD that they couldn?t even trace at the hotel. In the end Serrano asked me to adress the issue through my credit card company. If it is a question of fraud or just incompetence is hard to say... Very disappointing.

1.3

Poor - 1.25 out of 5

Anonymous Tue, 14 November 2017

Very poor

4.6

Wonderful - 4.6 out of 5

Alexandros Tue, 14 November 2017

Superb

Liked: Beautiful hotel. Gym on site. Within walking distance from Powell Str. station & Union Square (Downtown SF).
Disliked: Hotel located in Tenderloin, which is rather a dodgy part of SF with a lot of homeless people and unsavoury characters on the street.

2.3

Disappointing - 2.3 out of 5

Pedro Mon, 13 November 2017

Disappointing

Liked: Staff was polite and kind
Disliked: No water in the room No water in the gym Horrible service at the restaurant on breakfast time. 30 min to bring the food and it was wrong. That happen in the 2 days Extreamy expensinve

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