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Sentinel a Provenance Hotel eeeee - (855) 338-9955
Sentinel a Provenance Hotel, 614 Southwest 11th Avenue, Portland, OR -(855) 338-9955
Area: Downtown Portland - Pioneer Courthouse Square - Pearl District
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BOOK ONLINE OR CALL - (855) 338-9955
4.15
HOTEL RATING: 
VERY GOOD
4.15 out of 5 (215 Ratings)
0.6 miles from Portland centre
BOOK ONLINE OR CALL - (855) 338-9955
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Hotel Description
Located within easy walking distance of the city center this luxury hotel offers full-service facilities and first-class service just steps from Portland's theaters restaurants and shopping centers. Relax in a spacious guestroom boasting pillow-top mattresses plush linens and toweling bathrobes. Nightly turndown service is available upon request. Pet amenities a pillow menu and an iPod menu is available. Guests can enjoy the property's signature Well & Fit kit in their room which includes a yoga mat resistance bands weights core ball and a tablet pre-loaded with fitness videos. The Downtown Streetcar stops right outside the Sentinel and provides service to the Pearl District shopping areas and the South Waterfront. Visit the knowledgeable concierge staff for reservations at the best area restaurants or information on nearby attractions. Complimentary fitness class passes are also available at the front desk. Stay in and order a delicious meal from Sentinel's 24-hour room service or enjoy a well-cooked steak at the on-site restaurant Jake's Grill. Guests can relax and unwind after a long day at the on-site bar the Jackknife or the Domaine Serene Wine Lounge. Portland International Airport is less than 10 miles away.

Check-in time: 16:00   Check-out time: 12:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
r
Pets Allowed
q
Accessible
x
Free Breakfast
j
Free Parking
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
w
Non Smoking
Other Amenities
` Pets Allowed
` Restaurant
` Valet Parking
` Room Service
` Safety Deposit Box
` Bar
` 24-Hour Front Desk
` Elevator
` Coffee shop
` Bicycle rental
` Nightclub/DJ
` Wheelchair accessible
` Concierge services
` Free Wi-Fi
` Daily Housekeeping
` English
` Parking Available
` Electric vehicle charging station
` Car rental available
` Facilities for disabled guests available
` Fitness center
` Internet access in public areas
` Laundry services
` Luggage storage & lockers
` Non-smoking property

Sentinel a Provenance Hotel Guest Reviews

Overall Average Score: 
Very Good (4.15 out of 5)

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5

Exceptional - 5 out of 5

Kelly Thu, 23 June 2022

Classic and classy hotel

Liked: Beautiful and eclectic. Great rooms and beds. Love all the old architecture. Great workout room.
Disliked: It was a little noisy at night from the street noise.

3.5

Good - 3.5 out of 5

Chris Tue, 21 June 2022

Good

4

Very Good - 4 out of 5

Ryan Mon, 20 June 2022

Very good

Disliked: can hear everything happening in the city. not very soundproof. didn?t sleep well.

4.5

Wonderful - 4.5 out of 5

Kim Wed, 15 June 2022

perfect location for downtown sightseeing...

Liked: great location,beautiful room with fireplace. Sarah at the front desk was great. awesome gym
Disliked: a bit loud since the hotel sits right on the tram line

5

Exceptional - 5 out of 5

Renee Wed, 15 June 2022

The best night of sleep...

Liked: everything! Very Stately, clean and safe. Also, who doesn?t love a spinning door!!!!!! lol! The front desk was extremely helpful and kind.
Disliked: we enjoyed everything!

4

Very Good - 4 out of 5

Samantha Wed, 15 June 2022

lovely hotel, the staff were...

Liked: it was a beautiful hotel- 114 year old hotel that?s been well taken care of.
Disliked: there was a blood stain on our comforter. this seemed to be rectified with a discount- but then I had an odd charge on my credit card. I tried to contact the property almost a week ago and have yet to hear back.

4

Very Good - 4 out of 5

Luis Tue, 14 June 2022

Great location in a historical...

Liked: Great location for new comers to Portland, bikes to borrow and friendly staff
Disliked: No breakfast, and no cleaning service after a week

1

Poor - 1 out of 5

Hani Mon, 6 June 2022

Very poor

Liked: The inside of the hotel was unique and loved the interior of it. Loved the random little decor items around the lobby area. Overall loved the aesthetic of the hotel. Also loved that it was located in a nearby location and pretty much walked everywhere and where we couldn't walk we took the train.
Disliked: A lot of our issues came from the heating of the room. The room was very hot and only seemed to get hotter during our 2 night stay and we tried to fix it on our own but nothing really came of it. Called the front desk to see if they could get someone to fix or even to take a look at it. said they would send someone up but they didn't. Took a few hours for them to send someone and only because we called a second time and the front desk person seemed irritated and irked by it. At some point, someone came and asked us if we had reset it or turned it off and on in a very condescending way. they ended up doing the literal exact same thing we did. about an hour later someone else came and did the same thing but nothing had changed. by the next day when we mentioned checking out the front desk person seemed annoyed and irked and essentially was like hmm interesting.

4.5

Wonderful - 4.5 out of 5

Adam Sat, 4 June 2022

Superb

1.5

Poor - 1.5 out of 5

Lydia Fri, 3 June 2022

As above

Liked: Room was fabulous, as was the roof terrace. Great location
Disliked: There was a fire alarm at around 1am which disrupted o our night?s sleep. While we appreciate this was out of the hotel?s control the way in which it was dealt with was very poor. Firstly, there didn?t seem to be any procedure to ensure everyone was out of the hotel safely. 20+minutes had passed while we were stood outside and there were still guests leaving the building. This seemed extremely unsafe. Secondly, the elevators were shut off due to the suspected fire so we had to climb many, many sets of stairs to the top floor to discover the door to our floor was locked. After a long time trying to get hold of reception to come and unlock the doors, we finally managed to speak to a member of staff who informed us that as there was only one member of staff in the hotel at that time, they couldn?t leave the front desk to assist guests. This I found astonishing - far too much pressure on one individual and if there had been a fire it could have been disastrous. In our case, it resulted in a further 30 minute wait and another long trip downstairs for doors to be unlocked and guests allowed back into rooms. Appreciate the fire was out of the hotel?s control however the lack of procedure and communication was extremely worrying. Finally, on check out, I raised our concerns with reception who seemed extremely unfazed by the situation, and offered to remove our ?amenities fee? from our bill. My partner and I were quite surprised to learn of this fee as nothing was mentioned at check in about this additional cost. We also didn?t benefit from any of the things this fee was supposed to cover - Wi-Fi did not work, no complimentary drink on entry etc. Shame as the hotel itself is stunning, however the way its managed could definitely be improved for the safety and well-being of guests.

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Sentinel a Provenance Hotel 614 Southwest 11th Avenue, Portland, OR