Seneca Niagara Resort & Casino Guest Reviews
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0.6 miles from Niagara Falls centre |
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Lawaina Tue, 16 April 2024
We had a amazing time...
Liked: The room was great pool and hot tub
Disliked: Food wasn't good
Leonid Tue, 16 April 2024
Superb
Alina Mon, 15 April 2024
Decent hotel for a dance...
Liked: Good location, close to the Convention Center, where we had a dance competition. Good selection of restaurants.
Disliked: Property didn’t allow to move check-in date by one date, even though I requested the change well in advance. Booking.com kept directing me back to the property to make the adjustment, and when I called the property, they kept directing me to Booking.com, saying I booked through third party. I ended up paying for an extra night I wasn’t there. Super frustrating!! The property didn’t clean the rooms - which was odd!
Francine Mon, 15 April 2024
Very good
Gawryr Sat, 13 April 2024
Overall, it's a good stay....
Liked: Room was absolutely clean, beds were comfortable to sleep on and towels were clean and neatly arranged. It was a breeze to check in. We were attended by Eric, excellent customer service and the hotel looks amazing. Fantastic location, the falls are walking distance. There are places for coffee and food as you walk towards the amazing (really amazing!) falls.
Disliked: We were surprised to know the bottled water in the room was charged. There was no kettle in the room but it came with tea/coffee maker. I did not check online if these were given because the hotels I booked before usually comes with two bottled water a day and a kettle. We like to drink warm to hot water instead of cold water and a kettle would been helpful for that.
Bentz Sat, 13 April 2024
Very good
Alexandre Sat, 13 April 2024
Very good
Liked: Great location! Beautiful views!
Agnes Sat, 13 April 2024
Poor
Jennifer Fri, 12 April 2024
Exceptional
Bill Wed, 10 April 2024
Will never stay here again...
Liked: Beautiful facility.
Disliked: No bell service or valet parking available on arrival at 7pm. Several restaurants not even open, the ones that were open closed early. This is a casino where people are frequently up very late! Local restaurants were in very sketchy neighbors, didn’t feel safe outside the resort.