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AustraliaSenate Luxury Suites Guest Reviews
Overall Average Score:
Disappointing (2.37 out of 5)
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Shelly, El Dorado Fri, 11 July 2014
Liked: The staff was friendly and helpful. Our suite was comfortable and affordably priced. I recommend to anyone wanting a peaceful getaway!
Patrick Wed, 13 December 2023
Nothing
Liked: Nothing
Disliked: We showed up and the hotel is closed. It’s boarded up and empty. We prepaid for the room and it’s closed.
You Tue, 31 October 2023
Poor
Disliked: Staff was rude.. no cable TV and no internet
Tabitha Fri, 27 October 2023
Disappointing
Amanda Sun, 24 September 2023
Bad
Liked: Nothing
Disliked: They confirmed booking accepted payment, when we arrived the place was closed down. We had to find a different hotel and ended up paying 3 times more!
Lang Wed, 20 September 2023
Exceptional
Tiffany Fri, 8 September 2023
Bad
Tammy Wed, 6 September 2023
I would not recommend this...
Liked: WI-FI was non-existent poor housekeeping services outdated, everything carpet beddingAdvertising on the website is extremely misleadingThere is little to no staff no snacks available And I would not recommend anyone to come here do not allow them to gain access to your credit card I had to declare a fraud claim
Disliked: Horrible customer service Unauthorized use of my credit card no Wi-Fi services in the rooms no breakfast
Tammy Mon, 4 September 2023
Disappointed will never stay website...
Liked: Poor to no wi-fi service could barely make a call and any who called me could not here me I had to walk around the room to find a spot where a person on the other end to hear me and most cases they could not here me. Of I reported it there was always a reason why it was not working and they were never able to fix the problem . My son ever got any help from family manage no hel
Disliked: No help from the manager on the property to hel brain. Strom to hep fix to fix. As if this is acceptable. I Wes a Robles They actually did nothing to help . I was extremely disappointed
Dwalk70 Fri, 1 September 2023
Very good
Nicole Wed, 30 August 2023
Disappointing
Liked: There was no TV,no WiFi,no breakfast they hounded me non stop till I paid 50 deposit.no towels or wash rags in rooms the young lady that checked me lied about my driver license she never gave it back to me .I paid almost 80 plus 50 deposit for that rude lieing staff.stikk wont give my driver license back
Disliked: There was no TV,no WiFi,no breakfast they hounded me non stop till I paid 50 deposit.no towels or wash rags in rooms the young lady that checked me lied about my driver license she never gave it back to me .I paid almost 80 plus 50 deposit for that rude lieing staff.stikk wont give my driver license back
