Selina NQ1 Manchester Guest Reviews
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|0.1 miles from Manchester centre|
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Elsa Sun, 19 September 2021
Liked: The staff was fantastic and very kind. Location is great and bed was comfortable enough.
Disliked: The main light in my room wasn?t working. This can happen but turns out it had been broken for a couple days and not fixed, so I would have liked to be warned on arrival and offered a solution straight away rather than having to go and complain. I did get a discount on the room because of it but still had to turn on the light in the bathroom to get light in the room which meant I had to look at the loo the whole time. The room was also super noisy, couldn?t sleep until really late because of people really loud outside in the courtyard and people going back to their room. For the price of the room I would have expected better sound insulation. I wasn?t expecting a super quiet room as it?s in the middle of NQ but this made it very hard to sleep. Finally, the lift wasn?t working and the reception seemed understaffed as I had to wait a good half hour at checkout to get my room discount. Thankfully the staff was lovely and really apologetic but the room was too expensive for what it was.
Becky Sun, 19 September 2021
If we could have booked...
Liked: The location was good
Disliked: No water so couldn?t shower. The lights didn?t work. Bathroom was dirty. The receptionist didn?t have a clue what was going on. We were told they didn?t know if we could get in the building after midnight as there was no staff, I asked for a number we could call incase we couldn?t get into the building to which the receptionist told us they didn?t have one, so our night out was ruined as we didn?t want to be locked out and have to sleep on the street!! I asked if there was a manager we could speak to and apparently this hotel doesn?t have one.. says it all. £105 completely waisted. Also it?s a ?hostel? not a hotel which was not stated upon booking. Customer service was 0-none. As a former hotel manager, I?m appalled. A refund would be great.
Katarzyna Sat, 18 September 2021
Liked: Location of hotel
Disliked: Loud music outside
Ikhtiyorbek Fri, 17 September 2021
Just what we wanted
Liked: Clean and Perfect Location
Disliked: All good
Sophie Thu, 16 September 2021
Francis Wed, 15 September 2021
Lincoln Wed, 15 September 2021
Eve Tue, 14 September 2021
Jonathan Tue, 14 September 2021
Liked: Great location
Disliked: Noisey, you can?t sleep, and mould all over the bathroom ceiling
Paul Tue, 14 September 2021
Liked: Location was superb.
Disliked: The room was very warm.The water flow from the bathroom taps kept stopping.