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AustraliaSchlosshotel Berlin by Patrick Hellmann Guest Reviews
Overall Average Score:
Very Good (4.15 out of 5)
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Emily Tue, 8 July 2025
Superb
Howard Mon, 7 July 2025
Excellent stay. Great pool and...
Mohsen Mon, 30 June 2025
Exceptional
Marcel Wed, 18 June 2025
Superb
Liked: Outside city center, stylish interior, good restaurant and breakfast, outside terras with nice garden, very good neighborhood, friendly staff. Perfect place to visit Berlin when driving with own car and don't mind to stay # 6 km from center to enjoy the serenity outside of the city.
Disliked: No rooms with balcony and parking at property is limited (unless you reserve and pay extra, like we did)
Liam Wed, 18 June 2025
A must stay
Liked: Gorgeous estate, absolutely shows up anywhere you could imagine in Australia with elegance, the staff were incredible especially Levon
Disliked: Nothing it was perfect
Ana Mon, 16 June 2025
Superb
Hans Sun, 15 June 2025
We will be back, but...
Liked: The same nice team in a great property.Totally dog friendlyGreat breakfastService
Disliked: Loud event on the first night but we were invited to koin the party.The price/night was a bit wild. Wrong weekend to come maybe
Davide Mon, 9 June 2025
Exceptional
Liked: Simply amazing environment, full of services and perfectly clean.
Disliked: Nothing to be noted.
Olha Mon, 2 June 2025
Exceptional
Liked: Everything was just perfect! Breakfasts, rooms, service…love it. To be honest, want to come to Berlin one more time just because of this hotel
Sheila Sat, 31 May 2025
Beautiful hotel that may have...
Liked: Beautiful hotel, rooms really nice, beautiful interior and a beautiful park behind the hotel. The pool and spa was very very nice. The staff is mostly very dedicated to giving you a good experience. Carried my luggage up and down the stairs, the guy who makes Omelettes was great, as well as the gentlemen who served us on the terrace.
Disliked: The breakfast was meager. Hardly any salads/vegetables like cut fresh things. No lactose free Joghurts . I was told by a waiter I can’t have a latte macchiato with coconut milk because at 12 :00 100 people were coming and that’s why there would be no individual service at the table. Made no sense. Also, no basics at the tables: only white sugar, no brown or sweeteners. Had to request everything separately. We were a group of 8 people and were told upon arrival that there was a birthday group coming later so service would stop at 15:00. Oh, and also we can’t use the terrace anymore. No pens or writing material in the rooms. Odd.It seems the new owners of the hotel are saving money at the wrong ends. Little staff, the reception was manned at times by one person or no one at all.
