Scandic Malmen

Good

Exceptional

Great location. Nice staff. Would...

Liked: Location. Staff were great.
Disliked: I liked everything.

Overall it was great. Clean...

Liked: The location was perfect and the staff were nice
Disliked: I stayed twice in 2 weeks. First the 1 person beds were too close. They were less than 20cm apart and there were nightstands attached to the walls prevent them from being moved further apart. The second one was just two beds pushed together(the 20cm gap was closed) but they were not attached.

Good

Disappointing

Superb

Superb

Good but has been better

Liked: We stay at the Scandic Malmen a lot as our son and family live near by . We have tried other hotels in the area but find the Scandic the best for location , The Rooms are normally good ,and very clean , We normally ask for a room near the lift as I cannot walk far without a walking stick.The Breakfast is allways good with plenty of choice . Yes we will be staying again !!
Disliked: This is the first time I have had to complain . We had a room on the far side of the hotel after about 3 days we returned in the evening opened the door and therewas a bad smell that seemed to be coming out of the air condition unit . I went down to the front desk and asked a member of staff if somebody could come and check it out , A guy did turn up he also thought it was coming from the aircondition unit but could not do anything about it . someone would have to look tomorrow i went down again and said because of the smell etc we did not want to stay in the room . She got us another room completey on the oppisite side of the hotel but not a mention about did we need help moving our luggage etc . When I went down and told he we had now changed rooms she said Oh a lot of guest's on that side of the hotel have complained about the smell !! As I said we have never found a fault before but but felt this could have been handled better .