Sapphire Hotel London Guest Reviews
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Dushyant S, Leicester, visiting Eventim Apollo
Should be able to find a better hotel - the area is full of hotels.
Liked: Clean.
Disliked: Reception - had to ring bell, then someone from the street comes and says your room is couple of doors down. Brochure said bath, not shower; double room turned into single room; staff not friendly; breakfast too busy.
Sue, Jersey, visiting O2 Shepherd's Bush Empire
Would use again - basic but very clean and friendly.
Liked: Excellent breakfast.
Disliked: Bit basic.
Dianne C, Basildon
Friendly service, lovely room. Would stay there again.
Liked: So clean
Disliked: No lift
Dixon Sat, 2 August 2025
Room was clean and nice,...
Liked: Location very good, very pleasant staff, clean place
Disliked: Well I did book Sapphire but the room was so small they gave me a room at the Pearl Hotel instead which is their joint hotel at an additional cost. But otherwise everything else was good. I believe each room should have standing mirrors. That's really a downfall
Park Sun, 27 July 2025
Good
James Thu, 24 July 2025
Good
Natalie Tue, 22 July 2025
Exceptional
Anonymous Mon, 21 July 2025
Great stay location and value...
Liked: The location was great and central to everything
Disliked: Could do with a bedside locker and couple of water glasses and extra pillows Next time we stay it would have to be a lower ground floor room
Deana Sat, 19 July 2025
Exceptional
Liked: There was only two of us so didn't need extra single bed. Bed was so comfortable slept like a log. Would most definitely stay there again and will definitely tell my family and friends. Staff are lovely very friendly and welcoming
Disliked: N/A
Ulric Sat, 19 July 2025
Superb
Sofia Fri, 18 July 2025
Very good
Liked: Super cute room, one of the only ones you have a balcony. was in the building next door. Very helpful staff , would definitely stay there again
Bruna Fri, 18 July 2025
Exceptional
Shshram Thu, 17 July 2025
Exceptional