Name: Santa Fe Inn - Pueblo
Address: 730 North Santa Fe Avenue, Pueblo, CO
Telephone: (888) 406-7656

Worked out perfect for my...

Liked: The staff was friendly

Good

I think I summed it...

Liked: Nothing
Disliked: We got 2 towels half a roll of toilet paper lady at front desk was rude neighbors were loud ice machine didn't work there were tons of moths in our room lock on door was broken bedding was dirty it smelled musty window was broke And woke up to a cockroach crawling across my face!

Bad

Liked: Out side eni

Very good

Liked: Convenient
Disliked: Needed cleaning bathroom facilities

So awful we left and...

Liked: It was so bad that we couldn’t stay. The front office was locked up and we had to talk through a hole. The room was dirty, smelled like someone had smoked. My bed had a bobby-pin left in it and cigarette burns on blanket eith stains on the sheets. There was mold around the bathtub. BThe place was run down , peeling paint and dirty under stairs. It was rated 4.0 and I would say a -4.0. Worst I have ever seen and I would like a refund!!!
Disliked: Everything about the place could have been better. Honestly a scary place like a bad movie!

Shitty

Liked: I waited over an hour for the front desk Clark to come open the door called well over 50 times called support support hung up on me. Then called back said I wanted my money back so I could go somewhere else they told me there’s a cancellation fee WHEN I COULDN’T CHECK IN BECAUSE THEY WOULDN’T OPEN THE DOOR or answer the phone that the sign on the door says to answer.
Disliked: I waited over an hour for the front desk Clark to come open the door called well over 50 times called support support hung up on me. Then called back said I wanted my money back so I could go somewhere else they told me there’s a cancellation fee WHEN I COULDN’T CHECK IN BECAUSE THEY WOULDN’T OPEN THE DOOR or answer the phone that the sign on the door says to answer.

Kind and professional staff and...

Liked: The staff was kind, professional, and patient. The rooms were clean. For a business trip, that is the most important item is that the rooms are clean and bed is comfortable.
Disliked: A lot of renovations at this hotel. It will look very nice when complete. In the meantime, the pool had no water in it to enjoy, the bathroom is small compared to other hotels, and the parking is not large vehicle friendly.

Exceptional

paid for three nights, so...

Liked: nothing, pictures of motel are nothing like the property looks like,it should have been condemned a long time ago,rooms are nothing like the pictures show
Disliked: says parcel refund but after you pay it says no refund,bedspread and blankets on both beds had burn holes in them, not clean at all chip crumbs under one bed no motel sign anywhere,boarded up restaurant on lot no water in pool