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Sands Regency Casino Hotel Reno eee
Sands Regency Casino Hotel Reno, 345 North Arlington, Reno, NV | Area: Downtown
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3.55
HOTEL RATING: 
GOOD
3.55 out of 5 (2034 Ratings)
0.3 miles from Reno centre
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Hotel Description
Located in the heart of Central Reno this hotel features a full on-site casino spacious accommodations friendly service and all the amenities needed for a relaxing and enjoyable stay. Each air-conditioned room at this hotel includes a satellite TV and a private bathroom with free toiletries. Sands Regency Casino Hotel Reno also provides guests with a casino that features slot machines card games as well as live entertainment. The hotel offers a spacious convention and banquet facilities. Guests can enjoy a variety of restaurants and a great selection of cuisine at Sands Regency Casino Hotel Reno. Restaurants such as The Copa Bar & Grill Cabana Café and Mel's Diner and located on site. Reno-Tahoe International Airport is 15 minutes' drive away from Sands Regency Casino Hotel Reno. A free airport transfer service is available to guests.

Check-in time: 15:00   Check-out time: 12:00
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1 room
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2 guests
Amenities View More
y
Free Internet
j
Free Parking
u
Swimming Pool
B
Airport Shuttle
w
Non Smoking
q
Accessible
x
Free Breakfast
E
Fitness Center
A
Business Center
r
Pets Allowed
Other Amenities
` Airport Shuttle
` Casino
` Free Airport Shuttle
` Free Internet Available
` Free Internet Access
` Free Internet In Public Areas
` Free Parking
` Accessible
` No Smoking Rooms/Facilities
` Restaurant
` Swimming Pool
` Meeting/Banquet Facilities
` Parking
` Room Service
` Vending Machines
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Elevator
` Smoking area
` Internet services
` ATM/cash machine on site
` Gift shop
` Heating
` Fax/photocopying
` Luggage storage
` WiFi
` Snack bar
` Outdoor pool (seasonal)
` Daily maid service
` On-site parking
` Private parking
` WiFi everywhere
` 24-hour security
` Accessible parking
` Secured parking
` Daily Housekeeping
` WiFi available in all areas
` Children television networks
` Street parking
` Parking garage
` Pool towels
` Airport pick up
` Airport drop off
` On-site coffee shop
` Beach chairs / loungers
` Fence around pool
` Pool/beach towels
` On-site coffee house
` Sun loungers or beach chairs
` Breakfast options
` Bingo
` Key card access
` Security alarm
` Smoke alarms
` Fire extinguishers
` No single-use toiletries
` Carbon monoxide source
` Single-use miniature toiletry bottles (including shampoo, conditioner, body wash, moisturiser, hand soap)
` Use of cleaning chemicals that are effective against Coronavirus
` Linens, towels and laundry washed in accordance with WHO guidelines
` Room is disinfected daily
` Rooms sealed for guest after cleaning
` Social distancing in dining areas
` Food can be delivered to guests room
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` Hand sanitizer in room and common areas
` Process in place to check health of guests
` First aid kit available
` Contactless check-in/check-out
` Cashless payment available
` Social distancing rules
` Mobile app for room service
` Screens or physical barriers placed between staff and guests in appropriate areas
` Linens, towels and laundry washed in accordance with local authority guidelines
` Guest accommodation is disinfected between stays
` Guest accommodation sealed after cleaning
` Physical distancing in dining areas
` Food can be delivered to guest accommodation
` Hand sanitizer in guest accommodation and key areas
` Physical distancing rules
` Property is cleaned by professional cleaning companies
` All plates, cutlery, glasses and other tableware have been sanitized
` Guests can opt-out of accommodation cleaning service

Sands Regency Casino Hotel Reno Guest Reviews

OVERALL AVERAGE SCORE: 
GOOD (3.55 out of 5)

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0.5

Poor - 0.5 out of 5

Angela Thu, 6 August 2020

WILL NEVER STAY HERE AGAIN!!!

Disliked: The staff we dealt with. I booked a non smoking room 2 queen bed and a smoking room with 1 king bed. Well we got 2 non smoking rooms with 2 queen beds. When my fiance called down to ask about it. She was rude and kept saying if Angela wants to come down she can. Wouldn't even speak to him and answer questions. We will never stay here again and will not recommend to anyone. Plus I paid more for 1 of the rooms I was charged for the king room that I did not get!! Overall the rooms were run down and with covid not that clean especially the shampoo, lotion....ect...

4.5

Wonderful - 4.5 out of 5

James Thu, 6 August 2020

Superb

0.5

Poor - 0.5 out of 5

Albert Thu, 6 August 2020

We have stayed there before,...

Liked: Nothing.
Disliked: The entire non-smoking floor reeked of marijuana and was very dirty. When pointed out to the front desk duty manager, it was shrugged off and we felt as we were laughed at for pointing it out. I was awakened multiple times during the night by a strong odor of marijuana .

5

Exceptional - 5 out of 5

Ramiro Wed, 5 August 2020

Good stay

Liked: room
Disliked: old room

3.5

Good - 3.5 out of 5

Anonymous Tue, 4 August 2020

Good

3.5

Good - 3.5 out of 5

Alice Tue, 4 August 2020

Good

Disliked: Housekeeping was in our room at 9:30am. I went down to put my suitcases in my car & when I went back to my room to use bathroom she was in my room stripping my bed sheets!! NOT GOOD AT ALL!!

5

Exceptional - 5 out of 5

Anonymous Tue, 4 August 2020

Exceptional

Liked: Perfect
Disliked: Very good

1.5

Poor - 1.5 out of 5

Eric Mon, 3 August 2020

Poor

2.5

Fair - 2.5 out of 5

Rhonda Mon, 3 August 2020

Not the best

Liked: The front desk lady was very helpful and nice24 hour dinerFood was good
Disliked: I had to give my ID as collateral to use a cart to take my luggage up to my roomThe cart didn?t steer well and I was crashing into things as I had to go through the main part of the casino to get to the elevatorA nice maintenance man helped me only after I felt like a side show trying to get through the areaI was tired wanted to shower and get some restThe next night I went to the diner which had great food but the cashier was a little ?snooty? but the waitress was very pleasant.

5

Exceptional - 5 out of 5

Anonymous Sun, 2 August 2020

Exceptional

Liked: It?s very clean

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Sands Regency Casino Hotel Reno 345 North Arlington, Reno, NV