J Resort

Exceptional

Superb

Exceptional

Liked: The room was very clean and "upscale". Really nice!

Poor

Disliked: I didn’t realize J Resort is a smoking casino when I booked — the name is misleading, and this wasn’t made clear upfront. As someone with a health condition, the smoke made my stay very uncomfortable. Disappointed they wouldn’t let me cancel or shorten my stay.

Exceptional

Very nice property

Liked: We came on a sunday, not too crowded! The pool are was really fun(even trying to find it around the corner from the hotel was a little adventure with my kids haha. Requested extra blankets and they came semi warm :)
Disliked: When I checked in and recieved my room key i went out to my car and carried several large and awkward/heavy pieces of luggage to my room but when I got there it seemed my key did not work. I tried for 2 mins doing different things to get the door open...I had to lug all my things downstairs to tell the desk person that I didnt think my room key worked. Only then did the desk person tell me the doors are new and you literally have to put your body weight on the door to open it up(im very petite and these doors need a good jamming downwards in order to open)I mentioned that this would be a good bit of info to tell customers before being sent up to the rooms and I did get a response " well they only stick sometimes but they are new" ...yes, better to let people know this BEFORE sending them up. Otherwise my stay was very nice!

Overall it was great

Liked: Very clean
Disliked: Dust on room phone and ac box

Exceptional

undecided if i would go...

Liked: property in general was ok
Disliked: well had to change room 3 times so to Air Conditioning not working. time finally got into room with decent AC. 1030 pm.