Sands Hotel and Spa

Quality property, exceptionally run!

Liked: I have stayed at this property several times and it will always be my go to property in the desert. While the property is great, the staff are who make this place truly exceptional..

Supurb

Liked: Everything was amazing.
Disliked: The restaurant hostess was a little strange. We came for breakfast at 10 and she said she counted seat us she had a large party at 11:30. I said I hope breakfast doesn't take and hour and 1/2. She finally sat us but was a little strange.

A little gem in the...

Liked: This is a great little property. Not everything is perfect, but it is really, really good. The staff is great, thoughtful and concerned about hospitality. They actually care about doing a great job and keeping guests comfortable and happy. That is unfortunately lacking in most hospitality today. A little anecdote: On my last stay the TV did not work. I did not care as I don't usually watch TV, but when I checked out I let them know so they could address it for the next guest. On my next visit they remembered and took care of one of my meals at the restaurant. That is good hospitality and for that I will keep coming back.
Disliked: The rooms can be a bit noisy, I recommend requesting the second floor.

Exceptional

Liked: The manager was so accommodating, she went above and beyond, best service I’ve experienced in a long time…

Nice place. Good location. Too...

Liked: Rooms are nice, liked having a balcony with a door to open for the breeze. staff was very nice. Liked the morning coffee by the pool!
Disliked: "Resort Fee" - this is ridiculous, not optional if you don't want to use any of the "resort" amenities (wasn't sure what that even is to be honest)(maybe parking?)(the pool?) the rate should be the rate without any stupid add ons that are not optional.Having the light on all the time on the room balcony was not nice, would be nice if there was a switch to turn off. Yes there are blackout curtains but still, would be nice to sit there in the evening without a bright light.

Already planning another stay.

Liked: Attentive, friendly staff. Comfortable room.
Disliked: Everything was excellent.

Bad

Liked: Dirty in bathroom
Disliked: Dirty bathroom Not room ready as arrival No facilities for guests

Quirky and comfortable- lovely boutique...

Liked: Sensational courtyard with pool. Lovely small property vibe. Friendly staff.
Disliked: Bit pricey but we were there during the tennis championship.

Had a wonderful stay. Unfortunately...

Liked: The cozy feel of a boutique hotel