Bad

No care. No responsibility. Never...

Disliked: Had no interest in helping us - we were stranded in NYC and couldn't get there. Shrugged their shoulders and took our money. Didnt offer alternative, didnt wnat to help, just said bad luck.

enjoyed our stay and will...

Liked: clean and great location
Disliked: Blinds/curtains were broke and didn?t go down all the way so room was a bit bright in the am.

Superb

Very good

Everything in room broken- the...

Liked: Double- booked our King room & upgraded us to King suite without us asking. Loved the balcony! Deep tub, nice pillows.
Disliked: Toilet plugged, lamp had an electrical short in the cord, loveseat was only a foot high and has a deep dip in the middle- I struggled to sit on and get up from it. Bathroom light broken. Smart TV has hdmi input but NO sockets anywhere near it so if you like to use a fire stick or Rocku or other device, you're out of luck. Bedroom has lamps but NO plug access for chargers or a CPAP machine if needed. Heat control system is LOUD, neighbor very loud. Paid for late check-out and hung the "do not disturb" sign, yet housekeeping knocked repeatedly asking when I was leaving.

Passable

Disliked: King room suite was very small. Was tight with 2 adults and 2 teen girls. Bathroom exhaust fan didn't work

Good

Superb